2018 FORD EXPLORER Unknown Or Other Problems

151 NHTSA complaints on file

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All Unknown Or Other Complaints — Page 3

#11422077 |
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle...
#11415914 |
WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.
#11404915 |
TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARING A STRANGE NOISE IN THE FRONT BUT DID NOT CONNECT THIS TO A TRIM MOLDING ISSUE. IT IS DANGEROUS BECAUSE IT COULD FLY OFF AND HIT A PEDESTRIAN,MOTORCYCLE RIDER OR BICYCLE RIDER OR EVEN ANOTHER VEHICLE.
#11404263 |
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
#11394375 |
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS...
#11387198 |
ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.
#11385749 | Crash
WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL. THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG. 2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DAYS LATER SHE PASSED OUT AT THE WHEEL AND WRECKED INTO A TELEPHONE POLL. WHILE AT THE ER THERE WAS CARBON MONOXIDE IN HER BLOOD AGAIN. THANK GOODNESS SHE DIDN'T HIT A FAMILY OR SOMETHING WORSE. SINCE THEN FORD HAS REFUSED TO WORK WITH US SINCE THE CAR IS WRECKED. THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO!*DT*JB*DT *TR
#11366751 |
WHEN ACCELERATING ABOVE 2500 RPM, SUCH AS WHEN MERGING ONTO THE HIGHWAY / WITH THE FLOW OF TRAFFIC, OR ACCELERATING UP HILL, THE CABIN FILLS WITH A FOUL ODOR WHICH SMELLS LIKE BURNT OIL OR BAD EXHAUST. THIS HAPPENS WITH RE-CIRCULATION TURNED ON OR OFF, AND ALSO WITH THE A/C / FAN UNITS POWERED OFF ENTIRELY AND USUALLY WINDOWS MUST BE ROLLED DOWN TO GET THE ODOR/FUMES TO LEAVE THE CABIN. MY CONCERN IS IF THE SMELL IS COMING IN, ALL THE TOXIC GASSES AND FUMES THAT COME WITH IT ARE ALSO ENTERING THE CABIN.
#11354823 |
I PURCHASED THE FORD EXPLORER SPORT LAST NOVEMBER 2018, AND THERE'S NO SQUEAKING NOISE UNDER THE STEERING WHEEL. I NOTICED IT LAST MONTH AND I GO STRAIGHT AT THE FORD DEALERSHIP AND THEY TOLD ME IT'S THE CHARACTERISTIC OF THE CAR. IM SO DISAPPOINTED WITH THE DIAGNOSIS, THE DISTURBING NOISE IS UNDER THE STEERING WHEEL, AND THE CONFUSING PART IS THE SQUEAKING NOISE YOU CAN ONLY HEAR THAT WHEN YOU TURN THE STEERING WHEEL TO THE RIGHT. HOPEFULLY YOU CAN PIN POINT THE PROBLEM. IF IT'S THE STEERING WHEEL OR THE AIR BAG INSIDE IS THE PROBLEM.
#11351923 |
VEHICLE EQUIPPED WITH A 3.5L ECOBOOST V6 ENGINE HAD AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), POWERTRAIN MALFUNCTION (WRENCH) LAMP, SERVICE ADVANCETRAC MESSAGE, HILL START ASSIST NOT AVAILABLE MESSAGE, AND LACK OF POWER WITH DIAGNOSTIC TROUBLE CODE P0107 (MAP FAULTY). OCCURRED WHILE PULLING AWAY FROM A RED LIGHT WITHOUT WARNING. THIS DISABLED THE VEHICLE IN MIDDLE OF INTERSECTION AND POWER STEERING WAS LOST. VEHICLE LURCHED ERRATICALLY AND HAD TO BE PUSHED TO SAFETY THEN TOWED TO DEALER. VERY UNSAFE AS IT LITERALLY DIED AND STEERING WENT OUT WITHOUT WARNING!!! INITIALLY TOWED TO COLLEY FORD IN GLENDORA, CA. THAT DEALER WAS SO HORRIFIC TO DEAL WITH, WE HAD THE SUV IMMEDIATELY TOWED (AGAIN) TO PUENTE HILLS, CA DEALER. UNACCEPTABLE HANDLING BY COLLEY FORD.
#11339559 |
WHEN ACCELERATING WE CAN SMELL EXHAUST IN THE CABIN OF OUR VEHICLE. THIS HAS BEEN AN ONGOING ISSUE FOR MORE THAN A YEAR. WE HAVE TO ROLL THE WINDOWS DOWN TO GET AIR. ON TRIPS FROM PHOENIX TO SAN DIEGO THRU THE MOUNTAIN PASSES WE HAVE GOTTON DIZZY FROM EXHAUST SMELL. I HAVE TAKEN IT TO THE DEALER 4+ TIMES TO COMPLAIN ABOUT THIS ISSUE, DEALER HAS SAID ITS A KNOWN ISSUE WITH NO FIX. YOU CAN SMELL THE HUMIDITY OF THE EXHAUST AS WELL AS THE BURNT OIL. EVERY TIME I GET IN MY VEHICLE WITH FRIENDS, I'M EMBARRASSED OF SMELLING EXHAUST AND HOPE IT DOESN'T AFFECT HEALTH OF ANYONE. WE CAN SEE THE EXHAUST SOOT BUILDING UP ALONG THE ENGINE BLOCK AND EXHAUST MANIFOLD BUT THE DEALER TOLD US THATS NORMAL ROAD GRIME.
#11325698 |
I HAVE A FORD EXPLORER LIMITED 2018 WITH ROTTEN EGG AND SULFUR SMELL WHEN REMOTE START AT IDLE AND HARD ACCELERATION. I TOOK THE VEHICLE FOR THE 3RD TIME AND GOT IT BACK AFTER 14 DAYS. I WAS HOPING THEY WOULD REPLACE THE CATALYTIC CONVERTER BUT THEY DECLINED IT. THE REPORT STATED THERE WERE NO CAT CONVERTER CODE AND THAT BY DESIGN THE FORD EXPLORER'S CATALYTIC CONVERTER HAS NORMAL SULFUR AND ROTTEN EGG SMELL. THIS WAS TAKEN FROM THE VEHICLE REPORT " SOME SULFUR OR ROTTEN EGG TYPE SMELLS FROM THE EXHAUST ARE NORMAL BECAUSE OF THE CATALYTIC CONVERTER DESIGN. PLEASE CONFIRM THE SOURCE OF THIS STENCH BECAUSE AFTER HARD ACCELERATION AND OR REMOTE STARTS THE EXHAUST FUMES COULD SMELL LIKE SULFUR AND IT'S NORMAL" . HOW CAN I CLAIM THE 8YRS/80,000 MILES CATALYTIC CONVERTER WHEN THEY CALL SULFUR AND ROTTEN EGG NORMAL? WILL I JUST EXPOSE MY FAMILY TO...
#11323602 |
EXHAUST FUME INSIDE THE CABIN. BROUGHT IT TO 2 FORD DEALERSHIP AND THEY BOTH SAID THEY COULD NOT DUPLICATE THE ISSUE. FORD GAVE ME EXTENDED SERVICE WARRANTY MAYBE TO KEEP ME CALM. BUT I GOT THE SUV IN JAN 2, 2019 AND UP UNTIL NOW I STILL SMELL THE FUME INSIDE THE CABIN. I HAVE 2 KIDS AND THEY HAVE BEEN INHALING TOXIC FUMES EVERY TIME I TAKE THEM INSIDE THE EXPLORER. ESPECIALLY WHEN YOU ACCELERATE HARD. *TR
#11315408 |
THE TOP CAP ON THE DRIVERS SIDE (WHERE THE LUGGAGE RACK IS) CAME COMPLETELY OFF WHILE DRIVING ON THE HIGHWAY. THE PASSENGER SIDE ONE KEEP COMING LOOSE. THIS IS A SAFETY HAZARD, AS THE PIECE THAT FLEW OFF COULD HAVE INJURED SOMEONE OR WORSE. THIS IS NOT A SAFE PIECE ON THE SUV AND NEEDS TO BE ADDRESSED, AS MANY, MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE.
#11312251 |
ELECTRIC SHORTAGES, SMELL BURNING WIRES, STALLS VEHICLE WAS REPURCHASED BY FORD AND I WANT TO MAKE SURE ITS REPORTED AS A LEMON AND NOT RESOLD FOR SAFETY OF OTHERS
#11306544 |
WHEN CLIMBING HILLS AND ENGINE AT HIGH RPM I CAN SMELL EXHAUST IN THE CABIN PORTION OF MY VEHICLE. I INITIALLY THOUGHT IT WAS THE VEHICLE IN FRONT OF ME, BUT IT HAPPENED AGAIN A FEW DAYS LATER WHEN I WAS TRAVELING THROUGH THE HILLS AGAIN. SAME CIRCUMSTANCES, CLIMBING HILLS AT A HIGH RPM. SPEED WAS APPROXIMATELY 65 MPH. THE SMELL WAS EXACTLY THE SAME AS IF I WAS WALKING BEHIND THE CAR IN THE MORNING AFTER STARING THE ENGINE.
#11298227 |
CONSTANT SMELLS OF CARBON MONOXIDE IN MY VEHICLE ALMOST EVERY TIME I ACCELERATE ABOVE 3500 RPM. I'VE TAKEN IT TO TWO DEALERSHIPS MORE THAN THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. EVERY TIME I GET IN MY VEHICLE I DREAD SMELLING THIS STUFF AND HOPE IT DOESN'T AFFECT ME OR A LOVED ONE.
#11288551 |
CARBON MONOXIDE IS GETING INTO THE CABIN. I TAKE IT TO THE DEALER BUT THE CAN FOX IT. ITS BEEN 5 TIMES. TODAS I TURNER BACK TO THE DEALER. HEY BEEN VERY IRRESPONSABLE. CARBON MONOXIDE IS A VERY DANGER GAS AND I DON'T GOOGLE TO EXPOSE MY FAMILY FUE YO TOUR INRRESPOSABILITY.
#11265683 |
THERE IS A STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE UNDER MEDIUM/HEAVY ACCELERATION. IT COMES THROUGH THE A/C VENTS AND IS WAY STRONGER IN THE REAR BACK SEATS THAN THE FRONT SEATS. I HAVE TO ROLL DOWN THE WINDOWS FOR A FEW MILES TO LET IT AIR OUT. ONCE AT HIGHWAY SPEEDS THE SMELL WILL DISAPPEAR UNTIL YOU START CLIMBING A HILL OR STEEP GRADE OR YOU WERE FORCED TO SLOW DOWN AND GET BACK UP TO HIGHWAY SPEEDS. THE DEALER HAS STATED THEY CAN NOT DUPLICATE MY CONCERNS. I HAVE THREE SMALL CHILDREN THAT ALL RIDE IN THE BACK PLEASE TELL ME WHAT ARE MY OPTIONS AT THIS POINT.
#11256371 |
STRONG SMELL OF EXHAUST AND ROTTEN EGGS ENTERED THE CABIN 5 TIMES DURING A 4 HOUR ROAD TRIP DURING ACCELERATION AND AT HIGHER SPEEDS. THE SMELL CAUSED HEADACHES AND NAUSEA. THE WINDOWS HAD TO BE OPENED TO RELIEVE THE SMELL. THE ISSUE WAS REPORTED TO THE FORD DEALERSHIP ON THE NEXT POSSIBLE BUSINESS DAY AFTER OCCURRING FOR REVIEW IN A SCHEDULED MAINTENANCE WITHIN 2 WEEKS OF THAT DATE. NUMEROUS TSB (FOR PREVIOUS MODEL YEARS 2011-2017) AND COMPLAINTS (FOR MODEL YEARS INCLUDING 2018) FOR THIS SAME PROBLEM CAN BE FOUND IN ONLINE SEARCHES. AT THE TIME OF RECORDING THIS COMPLAINT, MY TRUCK IS STILL WITH THE DEALERSHIP UNDER REVIEW.
#11255960 |
HANKOOK TIRES - 255/50R20 105H VENUS S1/S2 - HAD ONLY 2/32ND TREAD AFTER 21,000 MILES. THESE TIRES CAME ON MY 2018 FORD EXPLORER, WHICH I PURCHASED NEW. BOTH FORD AND HANKOOK TIRES KNEW ABOUT THE ACCELERATED WEAR ISSUE WHEN I PURCHASED THE VEHICLE, BUT NEITHER COMPANY MADE ME AWARE OF IT.
#11255159 |
EXHAUST IN THE CABIN - HAPPENS DURNING AND AFTER ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE, HILLCLIMB OR PASSING ANOTHER VEHICLE.BOUGHT VEHICLE IN NOV. 2018 AND WERE TOLD THAT EXHAUST SMELL PROBLEMS DID NOT EFFECT 2018 OR 2019. SO WE BOUGHT IT.
#11244576 |
BECOMING ILL WHILE DRIVING 2018 FORD EXPLORER. ON SEVERAL OCCASIONS, AFTER AN HOUR OR SO OF INTERSTATE DRIVING I FELT AS IF I WAS GOING TO PASS OUT, ALSO EXPERIENCED DIZZINESS, HEADACHE, NAUSEA, DIFFICULTY CONCENTRATING, AND ANXIETY. SYMPTOMS BECAME MORE SEVERE AFTER EACH TRIP. FINALLY, AFTER MY DAUGHTER ALSO EXPERIENCED DIZZINESS WHILE DRIVING MY VEHICLE, I RESEARCHED OTHER DRIVERS EXPERIENCING THE SAME SYMPTOMS AND REALIZED OTHER FORD EXPLORER DRIVERS WERE EXPERIENCING SIMILAR SYMPTOMS FROM CARBON MONOXIDE EXPOSURE. AFTER DOING SOME RESEARCH AND BRINGING THIS ISSUE TO THE ATTENTION OF OUR FORD DEALERSHIP, IT WAS RECOMMENDED INSTALLING A CARBON MONOXIDE DETECTOR. IT WAS INSTALLED AND THE PRESENCE OF CARBON MONOXIDE WAS DETECTED. I HAVE BEEN WITHOUT A VEHICLE FOR THE PAST THREE WEEKS. IT HAS BEEN AT THE DEALSHIP. THIS CASE IS NOW WITH THE FORD OFFICE OF COUNSEL AND I HAVEN'T HAD ANY INFORMATION OR CORRESPONDENCE FROM FORD.
#11244333 |
THE PROBLEM IS EXHAUST IN THE CABIN... INTERMITTENT AND HAPPENS DURING ACCELERATION. OR WHEN THE VEHICLE IS UNDER STRESS ON AN INCLINE OR PASSING ANOTHER VEHICLE... CASE NUMBERS; CAS 22351032 CAS 15942505 CAS 22265738 I SPECIFICALLY ASKED ABOUT THIS POTENTIAL ISSUE WHEN I PURCHASED THIS VEHICLE AND WAS TOLD IT DIDN'T AFFECT THE 2018 MODELS.. SERVICE DEPT CALLED THE FORD TECH HOTLINE AND PERFORMED ALL THE PROCEDURES THE ENGINEERS REQUESTED AND DID NOT FIX THE ISSUE
#11243220 |
ON HARD ACCELERATION EXHAUST FUME GETS INSIDE THE CABIN EVEN WHEN THE A/C IS ON CIRCULATING MODE. WHEN PARKED ON IDLE WITH A/C CIRCULATING MODE TOXIC SMELL GETS IN THE CABIN TOO. IT CAN BE SMELLED OR DETECTED MORE ON THE RUBBER DOOR SEALS AROUND THE VEHICLE. TOOK IT TO FORD MULTIPLE TIMES BUT THEY CANNOT SOLVE THE ISSUE. IM WORRIED ABOUT MY FAMILY'S HEALTH. FORD USA GAVE ME 40,000 MILES FREE OIL CHANGE AND TIRE ROTATION TO MAKE ME FEEL A LITTLE BETTER. I THINK THIS IS A COMMON PROBLEM OF FORD EXPLORER.
#11233542 |
NUMERUS TIMES--WHILE ON VACATION-- DURING ACCELERATION --WEATHER PASSING OR CLIMBING AN UPHILL GRADE--EXHAUST FUMES CAN BE SMELLED IN THE CAR CABIN--AT TIMES VERY BAD VERY CONCERNED --WHEN CARRYING THE GRANDCHILDREN
#11232011 |
SMELL OF EXHAUST ESPECIALLY IF ACCELERATING AT HIGH SPEED AND MORE NOTICEABLE IF THE THE AC CIRCULATION IS ON
#11222654 |
VEHICLE EXHAUST SYSTEM EMITS CARBON MONOXIDE AND OTHER FUEL FUMES INTO THE CABIN ON VARIOUS OCCASIONS WHILE DRIVING. USUALLY OCCURS DURING AN ACCELERATION WITH STRESS AS IN AN UPHILL PUSH TO THE TOP OR IN LOCAL TRAFFIC WHILE CHANGING LANES WITH ACCELERATION STRESS. THESE ARE HEAVY ENOUGH FUMES TO CAUSE NASAL DISCOMFORT, ON OCCASION LIGHT HEADED FEELINGS, AND THROAT IRRITATION. THE DEALER HAS USED ALL FORD MOTOR CO. PROTOCOLS AND THE FUMES STILL PERSIST. FMC HAS HAD A REGIONAL DIRECTOR CONTACT ME WHICH RESULTED IN GOING TO ANOTHER DEALER TO TRY THE PROTOCOLS AGAIN. ALTHOUGH THERE HAS BEEN SOME REDUCTION IN THE VOLUME OF FUMES, THE VEHICLE STILL EMITS THE FUMES INTO THE CABIN. FMC HAS NOW, ONE PLUS YEARS LATER, TOLD ME TO BUY A CARBON MONOXIDE METER TO TEST FOR EXISTENCE OR HIRE AN ATTORNEY. NO OFFER OF A TRADE-IN AT A PRICE TO OFFSET THE DEFICIENCY. THAT...
#11220734 |
EXHAUST IS LEAKING INTO THE CABIN WHILE DRIVING. USUALLY WHILE ACCELERATING
#11217849 |
REAR CAMERA INTERMITTENTLY DOES NOT WORK. WHEN CAR IN REVERSE, IT WILL EITHER GIVE A PICTURE, GIVE A BLURRY PICTURE, OR BLACK SCREEN THAT SAYS "NO CAMERA".
#11194311 |
THE EXPLORER WILL RANDOMLY NOT START LIKE A DEAD BATTERY, BUT THEN STARTS OTHER TIMES. BATTERY HAD BEEN REPLACED BY THE DEALER. SIDE MIRRORS WILL FOLD IN WHILE DRIVING AND WILL NOT FOLD BACK OUT UNTIL THE CAR IS STOPPED, TURNED OFF AND THEN RESTARTED. WHEN THESE ISSUES ARE PRESENT THE SYNC 3 SYSTEM WILL COMPLETELY TURN OFF. THIS IS RANDOM AT THE TIMES IT HAPPENS AND THE DEALER HAS NOT EXPERIENCED IT WHILE ITS BEEN IN THE SHOP. WE PURCHASED THE EXPLORER WITH 500 MILES IT AS A NEW CAR JANUARY 13TH 2019. IT HAS 4200 MILES ON IT AND HAS BEEN IN THE DEALERS SHOP A TOTAL OF 23 DAYS. THE LARGEST PROBLEM WE HAVE AND WHY THE VEHICLE IS PARKED IN OUR GARAGE AND DOES NOT GET DRIVEN IS THE EXHAUST FUMES IN THE CABIN. ITS SO STRONG THAT IF YOU DRIVE IT ANY LENGTH OF TIME...
#11181331 |
I HAVE BEEN SMELLING EXHAUST FUMES/ROTTEN EGG SMELL IN MY CAR WHEN ACCELERATING UP TO 60MPH. 1ST TIME IN SHOP THEY SAID BOLTS WERE MISSING ON ENGINE AND SOME WERE LOOSE.; THEY 'FIXED' IT. STILL SMELLED EXHAUST FUMES/ROTTEN EGGS, SO TOOK CAR BACK. THEY SAID FUEL GOT IN THE FUEL FILTER BUT THEY 'FIXED' THE PROBLEM. NO STILL SMELL EXHAUST/ROTTEN EGGS. TOOK BACK FOR 3RD TIME THEY HAD MY CAR FOR A MONTH AND THEY REPLACED THE WHOLE EXHAUST. NOW HAVE HAD CAR A WEEK AND A HALF AND I SMELL THE EXHAUST. I DON'T KNOW WHAT TO DO, I HAVE THIS BRAND NEW CAR COSTING ME $37000.
#11180567 |
I SMELL SULFUR OR ROTTEN EGG SMELL IN THE CABIN AFTER HARD ACCELERATION WITH A/C ON AND VENTILATION CLOSED ON THE DASH BOARD. I BOUGHT THE SUV WITH 39,000 MILES 2018 FROM RUSSEL WESTBROOK HYUNDAI DEALER IN GARDEN GROVE CA. I TOOK IT 2X AT FORD CARUSO LONG BEACH CA. 1ST TIME THEY GAVE THE EXPLORER BACK TO ME THE SAME DAY, STATING THEY COULD NOT DUPLICATE THE SMELL OR ISSUE THAT I WAS COMPLAINING ABOUT. AFTER FEW DAYS, I BROUGHT IT BACK TO FORD CARUSO AND LEFT IT THERE FOR 4 DAYS WHILE I WAS MONITORING THE MILEAGE USING FORD PASS TO FIND OUT IF THEY TEST AND TEST DRIVE THE SUV. THEY KEPT THE SUV FOR 4 DAYS AND EVERY DAY THE MECHANIC DOES NOT HAVE ANY REPORT TO SAY ABOUT THE EXPLORER. I TALKED TO THE SUPERVISOR OF SERVICE DEPARTMENT AND TOLD HER THAT I HAVE NOTICED...
#11173381 |
WHEN TEST DRIVING THIS NEW 2018 EXPLORER XLT AT HAWK FORD IN OAK LAWN, IL, THERE WAS A TERRIBLE SULFUR SMELL IN THE CABIN. IT WAS SO BAD THAT THE SALESPERSON OPENED THE WINDOWS, EVEN THOUGH IT WAS ONLY ABOUT 5 DEGREES OUTSIDE. THIS IS CONSISTENT WITH THE WIDELY REPORTED AND KNOWN MANUFACTURER DEFECT OF EXHAUST GAS LEAKING INTO THE CABIN THAT HAS BEEN REPORTED ON PREVIOUS MODEL YEAR EXPLORERS AND IS THE SUBJECT OF A CLASS ACTION LAWSUIT.
#11164339 |
WATER LEAKING INTO REAR OF VEHICLE AND SITTING IN THE SPARE TIRE WELL WHILE STATIONARY AND MOVING. WATER IS COMING FROM BEHIND PLASTIC PILLAR COVERINGS AND DRIPPING THROUGH BOTTOM ONTO THE CARPET AND INTO THE WELL. ELECTRONICS BEHIND PLASTIC ARE ALSO WET INCLUDING WATER LEAKING THROUGH CIGARRETTE LIGHTER. WATER SITTING HAS CAUSED MOLD ON CARPETED AREAS AND RUST ON SPARE TIRE/JACK. VEHICLE IS LESS THAN A WEEK OLD WITH THE PROBLEM OCCURING WITH LESS THAN 200 MILES ON ODOMETER.
#11144861 |
INQUIRING ABOUT NHTSA ID 10144949. FORD HAS KNOWN ABOUT THIS SINCE AUG 2018 (SSM 47499) AND NO ONE AT MY DEALERSHIP, OR FORD CUSTOMER SERVICE, IS INTERESTED IN MAKING ANY CALLS ON MY BEHALF TO SEE WHEN FORD EXPECTS THIS TO BE FIXED.
#11128370 |
VERY STRONG EXHAUST ODOR FILLS CABIN WHEN AC SYSTEM IS ON AND ON RE CIRCULATE. I HAVE HAD 4 EXPLORES OF THIS GENERATION. THE XLT 3.5 LTR V6 ENGINE IS REALLY BAD. THE ECO BOOST 3.5 V6 DOES NOT SEEM TO HAVE IT AS BAD BUT YOU CAN STILL NOTICE IT FROM TIME TO TIME. THIS NEW 2018 I HAVE IS AWFUL. IT'S ALWAS PRESENT ANYTIME YOU ACCELERATE ABOVE 2500 RPM FOR A FEW SECONDS, SUCH AS ENTERING A HIGHWAY OR DRIVING UP HILL. IT'S NAUSEATING. FORD DEALERSHIP SAYS IT COMPLETED A RECALL FOR A SIMILAR ISSUE WHICH DID NOT FIX THIS PROBLEM. I THINK THIS NEEDS TO BE ELEVATED. IT WAS SO BAD TODAY WHILE DRIVING HOME FROM MY DRILL WEEKEND THAT I HAD TO PERIODICALLY ROLL MY WINDOW DOWN TO AIR OUT THE CABIN. IT IS ALSO NOTICEABLE AT CRUZING SPEEDS ON THE HIGHWAY AT 60MPH. AFTER MY...
#11123326 |
I TRADED IN MY 2014 FORD EXPLORER BECAUSE THEY COULD NOT FIX THE EXHAUST SMELL ENTERING THE CABIN WHEN EXCELLERATING OR CLIMBING HILLS. IT CAUSES CARBON MONOXIDE TO ENTER THE CABIN WHICH CAN MAKE YOU SICK OR LIGHTHEADED . THIS OCCURS WHEN THE INTERIOR VENT BUTTON IS USED THE CIRCULATE THE AIR IN THE CABIN. WELL MY 2028 STILL HAS THE SAME PROBLEM. THERE WAS A LAWSUIT IN FLORIDA OVER THIS ISSUE. APPARENTLY IT IS A DESIGN FLAW IN ALL THE LATE MODEL EXPLORERS. IT HAPPENS EVERY TIME. SOMETIMES IT IS VERY HEAVY.
#11115827 |
IT A NEW CAR THAT I BOUGHT TO AVOID THE SAME PROBLEM IN A 2016 FORD EXPLORER, BECAUSE FORD NEVER SOLVED THE ISSUE, AND THIS ONE FORD EXPLORER 2018 HAS THE SAME THINGS, A BAD SMELL IN SIDE THE CAR WHEN ACCELERATED. FORD IS PUTTING OUR LIVES IN JEOPARDY, I WONDER IF THEY ALREADY HAVE AN EFFECTIVE SOLUTION TO THIS PROBLEM
#11115400 |
BOUGHT THIS CAR BRAND NEW AND FOR ABOUT THE FIRST 2 MONTHS IT WAS GREAT. THEN IT STARTED TO SMELL LIKE ROTTEN EGGS OR SULFUR IN THE CABIN OF THE CAR WHEN I BEGIN TO ACCELERATE. USUALLY BETWEEN 50-75 IT CAN GET PRETTY BAD. DOESN'T DO IT EVERY TIME BUT WHEN IT DOES IT STAYS IN THE CABIN FOR SEVERAL MINS AND HAVE TO ROLL THE WINDOWS DOWN TO GET THE SMELL OUT. I AM 8&1/2 MONTHS PREGNANT AND HAVE A 6 YR OLD THAT IS ALWAYS WITH ME. THIS IS NOT FUNNY OR COOL. I HAVE MADE NUMEROUS COMPLAINTS TO MY DEALERSHIP ABOUT THIS ISSUE AND HAVE TAKEN IT TO THEM 2 TIMES AND THEY SAY THEY CAN'T FIX IT BC THEY DON'T SMELL IT FOR ONE AND THE OTHER THERE IS NO RECALL ON IT. MY DAUGHTER AND I BOTH HAVE HAD HEADACHES BC OF THINS CRAP. WHAT...
#11114683 |
EXHAUST FUMES ENTERING THE CABIN UNDER ANYTHING MORE THAN LIGHT ACCELERATION. LESS THAN 3000MILES ON THE CAR. USED TO HAUL OUR KIDS AROUND. I THOUGHT IT WAS UNUSUAL AND THEN I DISCOVERED THE LONG HISTORY OF THIS PROBLEM WITH NO RECALL. THIS NEEDS TO BE ADDRESSED. THIS IS UNSAFE. MAKING AN APPOINTMENT WITH THE DEALERSHIP. JUDGING BY THE RESPONSE FROM FORD , WE ARE NOT OPTIMISTIC THIS WILL BE FIXED. UNSAFE TO DRIVE THESE CARS IN THIS CONDITION. ANYTIME FUMES ENTER THE CABIN IT IS UNSAFE, REGARDLESS OF FORD'S POSITION. NEVER HAD THIS HAPPEN IN ANY OTHER CAR.
#11112725 |
EXHAUST FUMES INSIDE THE CABIN AT HIGHWAY SPEEDS
#11111996 |
EXHAUST LEAKING INTO PASSENGER COMPARTMENT CAUSING NAUSEA AND LIGHT HEADEDNESS. SYMPTOMS "SLIGHTLY" IMPROVE WHEN AIR CONDITIONING IS CHANGED FROM RECIRCULATE TO FRESH AIR OR WHEN WINDOWS ARE OPENED. WILL SCHEDULE A SERVICE APPOINTMENT WITH DEALER BUT WANT TO BE INCLUDED IN YOUR DATABASE.
#11111383 |
EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING MY 5 MONTH OLD BABY. THIS SMELL IS MAKING EVERYONE NAUSEOUS.
#11100425 |
AFTER 4,000 REVOLUTION THE SUV COMES TO STOP THE ENGINE AND RUN QUICKLY AGAIN
#11098165 |
TOXIC SMELL - IMMEDIATELY AFTER TAKING DELIVERY ON A NEW 2018 FORD EXPLORER LIMITED, I BECAME QUITE ILL DUE TO THE TOXIC SMELL IN THE CABIN. THE SMELL IS NOT AN EXHAUST SMELL. IT'S BASICALLY A SMELL FROM THE CARPETING OR SEATS, OR A COMBINATION OF BOTH. HEADACHE, SORE THROAT, FUZZINESS OF THE EYES AND JUST A SICK FEELING EVERY TIME I GET IN IT. I'VE TRIED TO KEEP THE WINDOWS DOWN, THE PANARAMIC MOON ROOF OPEN AS MUCH AS POSSIBLE BUT THE SMELL IS SO PROFOUND. I FEEL THE IT WILL TAKE SOME TIME TO GET RID OF THE SMELL OR IT WILL NEVER GO AWAY. THIS IS A BEAUTIFUL VEHICLE, WELL ENGINEERED WITH A GENERAL OVERALL FEELING OF SAFETY DURING IT'S PERFORMANCE. WHAT GOOD IS THE VEHICLE HOWEVER, IF I CAN'T DRIVE IT WITHOUT BECOMING SICK. I'M UNSURE OF THE BEST COURSE OF ACTION AT THIS POINT.
#11084706 |
AS SOON AS WE DROVE OUR BRAND NEW FORD EXPLORER OFF THE LOT IT HAD A TERRIBLE SHAKE, WE THOUGHT IT WAS FLAT SPOTS FROM THE CAR SITTING AT THE DEALER. HOWEVER THE SHAKE GOT INCREASINGLY WORSE THE CLOSER WE GOT TO HOME TO THE POINT WHERE WE HAD TO REMOVE OUR DRINK FROM THE CUP HOLDER BECAUSE THEY WERE SHAKING SO BAD. WITHIN A WEEK WE HAD BACK AT THE DEALER TO TRY AND SOLVE THE ISSUE WITHOUT ANY LUCK. WE HAVE CAR AT THE DEALER SHIP TRYING TO GET FIXED 4 TIMES. THEY HAVE BALANCED THE TIRES 3 TIMES AND CHANGED THE DRIVE SHAFT ONCE. UNFORTUNATELY ITS STILL NOT FIXED. WE HAVE DOCUMENTS SHOWING WHAT THE DEALER HAD DONE TO ATTEMPT TO SOLVE THE ISSUE BUT SEEING HOW ITS NOT WORKED I DONT SEE THE POINT IN UPLOADING THE DOCUMENTS UNLESS SPECIFICLY ASKED TO.
#11080294 |
EVERY TIME I START MY CAR AND TURN ON THE AIR CONDITIONER IT SMELLS LIKE SULFUR IN THE CABIN OF THE CAR. IT IS SO SCARY TO THINK THAT CARBON MONOXIDE MIGHT BE SLEEPING IN THE CAR AND BE LIFE THREATENING TO MY SELF AND MY KIDS AND WIFE. THE REASON I BOUGHT THE THIS CAR IS TO BE SAFE, NOT TO POTENTIALLY BE KILLED! I'M SO DISAPPOINTED AND WISH I KNEW THIS PROBLEM BEFORE I BECAME STUCK WITH THIS DISASTER.
#11075153 |
FULL ACCESSORY POWER ACTIVE, NEXT VEHICLE SHUT OFF TO SAVE ENERGY THIS HAPPEN FIRST TIME ON DECEMBER 23,2017 ON DECEMBER 24, 2017 HAD TO HAVE IT JUMP, ON DECEMBER 25, 2017 WOULD NOT START AT ALL, DECEMBER 26, 2017 TOWED TO CLASSIC FORD THE STATED BATTERY WAS BAD REPLACE IT UNTIL FEBRUARY 14, 2018 THE SAME STATED AGAIN ON FEBRUARY 15, 2018 THREE TIMES I GOT THE SAME MESSAGE ON THE THIRD ONE A WRENCH CAME ON THE SCREEN THE DEALER CLASSIC FORD HAS HAD WITH NO RESOLVE IN SITE I CONTACTED FORD CUSTOMER SERVICE A CASE NO CAS-14137401 HAVE A COMPLAINT MADE A REPRESENTATIVE NAME ANNETTE CALL ME TWICE LETTING ME KNOW THAT FORD HAS NO REPLACEMENT OR EXCHANGE POLICY BEING THAT THE DEALER DOES NOT KNOW WHAT'S WRONG THEY SHOULD CANCEL THE LEASE AND LEASE ME ANOTHER VEHICLE IN GOOD FAITH THE FIRST TIME I HAD IT JUMP...
#11073066 |
GO TO FORDEXPLORERNIGHTMARE.COM, READ THE 2 KEY DOCUMENTS, OTHER STORIES AND SHARE YOUR STORY. CARBON MONOXIDE POISONING FROM THESE VEHICLES.

Other 2018 FORD EXPLORER Problem Areas

Structure 160 complaints Structurebody 92 complaints Engine 87 complaints Electrical System 50 complaints Power Train 38 complaints Fuelpropulsion System 18 complaints Engine And Engine Cooling 15 complaints Steering 15 complaints Visibilitywiper 14 complaints Suspension 13 complaints Back Over Prevention 12 complaints Air Bags 8 complaints Service Brakes 8 complaints Vehicle Speed Control 8 complaints Back Over Prevention Sensing System Camera 7 complaints Seats 7 complaints Structurebodyroof And Pillars 7 complaints Tires 7 complaints Wheels 7 complaints Seat Belts 5 complaints Back Over Prevention Rearview System Braking 4 complaints Engine And Engine Coolingexhaust System 4 complaints Exterior Lighting 3 complaints Fuel System Gasoline 3 complaints Structureinterior Panelsdashboard 3 complaints Visibility 3 complaints Visibilitywindshield 3 complaints Visibilitywindshieldcritical Fasteners 3 complaints Back Over Prevention Warnings 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systeminstrument Panelfuel Gauge 2 complaints Engine And Engine Coolingcooling Systemfan 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Forward Collision Avoidance Warnings 2 complaints Lane Departure Blind Spot Detection 2 complaints Power Trainautomatic Transmission 2 complaints Steeringcolumn 2 complaints Tirestreadbelt 2 complaints Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electronic Stability Control Esc 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingengineoillubrication 1 complaint Equipment 1 complaint Equipmentelectricalinfotainment 1 complaint Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Service Brakes Hydraulic 1 complaint Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 1 complaint Structurebodydoor 1 complaint Structurebodytailgate 1 complaint Tiresmarkings 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilityglass Siderear 1 complaint Visibilitysunmoon Roof Assembly 1 complaint
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