NHTSA Complaint #11111383 — 2018 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11111383
Vehicle	2018 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2018
Date Filed	July 15, 2018
Mileage	45 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING MY 5 MONTH OLD BABY. THIS SMELL IS MAKING EVERYONE NAUSEOUS.

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