1999 FORD EXPLORER Visibilitywindshield Wiperwasher Problems

TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SPORADICALLY OPERATE WITHOUT ACTIVATION AND WHEN ACTIVATED, WOULD NOT OPERATE AT ALL. THE FAILURE PROGRESSED UNTIL THE WIPERS WERE COMPLETELY INOPERABLE. THE CONTACT'S PERSONAL MECHANIC INSPECTED VEHICLE AND ADVISED THAT THE CLOCK SPRING HAD FAILED AND WAS CAUSING THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN.

INTERMITTENTLY WINDSHIELD WIPERS DID NOT WORK OR STARTED WORKING ON THEIR OWN. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED ON THE ROAD. AIR BAG AND CHECK ENGINE LIGHT INTERMITTENTLY CAME ON AND OFF.*AK

CONSUMER STATES THAT REAR WINDSHIELD WIPER OPERATED POORLY AFTER A PART WAS REPLACED.*AK

THE WINDSHIELD WIPERS TURNED ON BY THEMSELVES WHICH OBSTRUCTED THE DRIVERS VIEW. *NLM

WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO WORK. *JB

WINDSHIELD WIPERS WILL COME ON, ENGAGING WITHOUT OWNER TOUCHING CONTROLS. PLEASE DESCRIBE DETAILS. *AK

THE REAR WIPER DID NOT CLEAN WINDOW, DEALER REPLACED WIPER ARM. *SLC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE WINDSHIELD WIPERS (FRONT) INTERMITTENTLY HAVE NOT BEEN WORKING FOR 2 YEARS. WE HAVE TAKEN THE EXPLORER IN 5 TIMES TO HAV THIS PROBLEM FIXED, BUT THEY STILL AREN'T WORKING PERIODICALLY. THIS IS A DANGEROUS SAFETY ISSUE, ESPECIALLY WHEN ON THE HIGHWAY AND A SUDDEN RAINSTORM OCCURS. SOMEONE CAN BE FATALLY INJURED WITH WIPERS THAT ONLY WORK WHEN THEY FEEL LIKE IT!*AK

WHILE DRIVING WINDSHIELD WIPERS WOULD COME ON INTERMITTENTLY WHILE SWITCH IS STILL OFF. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WINDSHIELD WIPERS INVOLUNTARILY COME ON. WINDSHIELD WIPERS ARE A DISTRACTION TO DRIVER WHEN THEY COME ON UNEXPECTEDLY. *AK

WHILE DRIVING AND WITHOUT WARNING WINDSHIELD WIPERS WILL TURN ON WITHOUT SWITCHING WIPERS ON. *AK

CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE DRIVE TRAIN, CONSUMER BEGAN HEARING AN ODD N OISE IN AUGUST 2000, AND IN APRIL 2001, AT THAT TIME DEALER COULD NOT DUPLICATE THE PROBLEM, THE DEALERSHIP HOWEVER DID REPLACE THE DRIVESHAFT ASSEMBLY, AND THE JOINT ASSEMBLY SPINDLE-ARM, SEVERAL MONTHS LATER THE OUTER TIE-ROD ENDS WERE REPLACED, LOWER STEERING SHAFT WHICH WAS LEAKING POWER STEERING FLUID, THE POWER STEERING PUMP AND THE RACK AND PINION, ALSO PARKING BRAKE DOES NOT RELEASE, AND THE CRUISE CONTROL CABLE WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED.*AK *SLC

GEM MODULE REPLACED TWICE! WIPERS ONLY WORK ON HIGH SPEED. DEALER WANTS TO REPLACE WIPER MOTOR AT MY EXPENSE! MY WIPERS WORKED WHEN I TOOK THEM IN FOR THIS RECALL. THEY DID COME ON WHEN I DIDN'T NEED THEM TO BUT I WOULD RATHER HAVE THEM COME ON WHEN I DON'T NEED THEM THAN TO NOT COME ON WHEN I DO NEED THEM! I ASKED FOR THE ORIGINAL SWITCH TO BE PUT BACK ON BUT THEY SAID THEY HAD ALREADY SENT IT BACK TO FORD MOTOR COMPANY. IN MY RESEARCH ON THIS PROBLEM, I CAN SEE THAT SEVERAL OTHER PEOPLE ARE HAVING THE SAME PROBLEM I AM HAVING.

WHEN YOU TURNING VEHICLE TO RIGHT WINDSHIELD WIPERS COMES ON WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY WHILE VEHICLE IS IN OPERATION, CAUSING A DISTRACTION. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM YET. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

I HAVE LET THE DEALERSHIP KNOW. AND THEY ARE GOING TO CHECK THE WIPERS AND CRUISE CONTROL WHEN I GO IN FOR MY NEW TIRES THROUGH THE TIRE RECALL FOR FIRESTONES WILDNERNESS AT. *AK

WINDSHIELD WIPER OPERATED FROM VERY SLOW TO FAST WHEN THE SETTING WAS ON FAST. *AK

WE HAVE HAD A HOOD LATCH RECALL, CRUISE CONTROL RECALL, QUESTIONS ABOUT A TIRE RECALL (FIRESTONE), POWER STEERING FLUID LEAK, CV BOOT RIP, WIPERS TURNING ON WITH THE TURN SIGNAL, 1 ENGINE REPLACED DUE TO 0 PSI OIL AT IDLE (DID THEY REALLY REPLACE IT OR JUST SAY THEY DID?) SEVERAL INDEPENDENT RE-EVALUATIONS AFTER THE "NEW" ENGINE HAD EVEN MORE NOISES, FUEL INJECTORS REPLACED, A MYSTERIOUS CLUNKING SOUND ON THE RIGHT SIDE DURING LEFT TURNS, ~5000MI AFTER 1ST ENGINE "REPLACEMENT" ANOTHER FORD REPAIR CENTER IS NOW SAYING THAT THE ENGINE HAS 0PSI AT AND WE NEED ANOTHER ENGINE. WE FEEL LIKE THIS 99 EXPLORER (WITH CURRENTLY <35,000MI)IS A LEMON AND WE ARE TIRED OF RECALLS, REPAIRS, WAITING FOR ENGINES. WE WANT A DEPENDABLE CAR! WE HAVE TAKEN IMMACULATE CARE OF THE CAR, HAVE HAD PROFESSIONALS DO THE WORK ON IT (USUALLY FORD DEALERSHIPS) AND YET WE ARE AFRAID THAT THE...

ERRATIC OPERATION OF WINDSHIELD WIPERS OPERATING INTERMITTENTLY WHILE SWITCH IS IN OFF POSITION. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

AFTER SEEING INFORMATION ABOUT RECALLS, INSPECTED THE TIRES AND FOUND OUT THAT LEFT REAR TIRE HAD THREE CUTS ON IT. CONSUMER WAS CONCERNED. FIRESTONE, WILDERNESS, P235/75 R15, DOT VD. *AK CRUISE CONTROL MALFUNCTIONED. HOOD LATCH WAS LOOSE. WINDSHIELD WIPER MALFUNCTIONED. *YH

THE FRONT END NOISE PERSISTS EVEN AFTER BOTH FRONT HUBS AND FRONT SEALS WERE REPLACED DURING TWO SEPERATE SERVICE CALLS. THE WIPER SENSOR/MOTOR WAS REPLACED BEFORE WINDSHIELD WIPERS STARTED COMING ON WITHOUT WARNING SINCE THE DEALER TOLD ME THAT WOULD HAPPEN..THE DEALER HAS BEEN VERY HELPFUL AND UPFRONT, BUT THE FRONT END NOISE STILL PERSISTS AND IT IS QUITE ANNOYING TO HAVE TO KEEP GOING BACK FOR THE SAME SYMPTOMS. I HAVE HEARD THIS HAS BEEN A COMMON COMPLAINT IN THIS AREA. *AK

WHILE DRIVING ON HIGHWAY TRAVELING 65MPH ALL OF SUDDEN THE VEHICLE CUTS OFF. NO WARNING. NO NOTHING. INTERIOR LIGHTS WENT OUT, AND ALSO THE REAR WIPERS WORK INTERMITTENTLY. CONTACTED DEALER THEY ARE AWARE OF THE PROBLEM, BUT NOT ABLE TO FIND WHATS CAUSING THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML

MANUFACTURER RECALL 00B40; PARTS WERE NOT AVAILABLE. CONSUMER HAS BEEN IN CONSTANT CONTACT WITH DEALER AND MANUFACTURER SINCE RECEIPT OF RECALL.*AK

RIM CRACKED, REAR WINSHIELD WIPERS FAILED FOR THE 2ND TIME. *AK( DOT NUMBER: 274 )

WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT TURNING THEM ON, EXPECIALLY IF TURN SIGNAL SYSTEM IS USED, VERY DISTRACTING.

WINDSHIELD WIPERS REPLACED ONCE. ALSO, TWO DIFFERENT DESCRIPTIONS OF ENGINE NOISE. *AK

WINSHIELD WIPERS SOMETIMES GO ON WHEN TURN SIGNAL IS USED. THIS IS DISTRACTING AND COULD POTENTIALLY CAUSE AN ACCIDENT. *AK

ANYTIME WHEN DRIVING WINDSHIELD WIPERS WORKS INTERMITTENTLY. THE ONLY WAY TO STOP IT IS TO TURN BLINKERS ON, AND THEN TURN THEM OFF.*AK

WINDSHIELD WIPERS FAIL IN THE FRONT AND BACK. *MJS

WHILE USING WINDSHIELD WIPERS, THEY WOULD WORK INTERMITTENTLY, CAUSING POOR VISIBILITY TO CONSUMER. PLEASE PROVIDE FURTHER INFORMATON. *AK

WIPERS WILL COME ON WITH SWITCH IN OFF POSTION. WASHERS WILL NOT WORK WHEN WIPERS ARE ON BUT WILL SLOW WIPER SPEED. WIPER SPEED WILL NOT CHANGE FROM SLOW TO FAST WITHOUT JIGGLING THE SWITCH. WIPERS WILL CHANGE SPEED WHEN USING TURN SIGNAL. I AM CONCERNED THEY WILL FAIL COMPLETELY AND AM AWARE OF OTHERS WITH THE SAME PROBLEM.

WINDSHIELD WIPERS WOULD GO ON OR OFF ON BY THEMSELVES. WOULD SOMETIMES STOP IN MIDDLE OF OPERATION. VEHICLE WOULD FAIL TO START IF STEERING WHEEL IS NOT IN CORRECT POSITION. THE SIGNAL LEVER WILL NOT OPERATE PROPERLY IF THE WHEELS ARE SLIGHTLY TURNED. *AK

THE WINDSHIELD WIPERS COME ON WITHOUT MANUAL OPRERATION OR WHEN THE SIGNAL LIGHTS ARE OPERATED. PLEASE GIVE ANY FURTHER DETAILS. *AK

WINDSHIELD WIPERS COME ON WITHOUT TURNING THE SWITCH ON AND WHEN YOU NEED THEM WORKING THEY WORK ONLY IN LOW SPEED. THEY COME ON WHILE DRIVING OVER SMALL BUMPS, OR JUST COME ON INTERMITTENTLY. DEALER SEEN CAR IN JUN-1999, 4 MONTS LATER PROBLEM STIL EXIST.DEALER CAN'T FIX THE PROBLEM.

THE FRONT WINDSHIELD WIPERS WILL SUDDENLY TURN ON WITHOUT BEING ACTIVATED BY THE USER. THEY WILL MAKE ONE PASS ACROSS THE GLASS. I KNOW THAT THERE HAVE ALREADY BEEN SEVERAL REPORTS OF THIS PROBLEM PREVIOUSLY.

SINCE MARCH THE WINDSHIELD WIPERS HAVE REPEATEDLY GONE ON WHENEVER THEY FELT LIKE IT. THE SAFETY ISSUE COMES INTO PLAY WHEN YOU HAVE THEM ON REGULAR SPEED AND WANT TO HAVE THEM GO FASTER AND THEY DO NOT SOMETIMES WORK FASTER OR THEY ARE GOING FASTER AND SLOW DOWN TO REGULAR SPEED. THEY HAVE AT TIMES NOT GONE ON AT ALL. WE CONTACTED THE DEALER AND THEY SAID THAY WERE WAITING FOR A REPLACEMENT GEM MODULE. I ALSO CONTACTED FORD MOTOR AND THEY SAID THEY WERE WAITING FOR A FIX. THIS SEEMS TO BE A VERY LONG WAIT FOR SOMETHING THAT IS A SAFETY ISSUE.

WINDSHIELD WIPERS CONTINUALLY FAIL DURING USE IN THE RAIN, POOR VISIBILITY. MJS

WINDSHIELD WIPERS COME ON WHEN IN ON/OFF POSITION, AND WHEN USING THE TURN SIGNALS. THEY DON'T ACTIVATE WHEN TURNED ON, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE DRIVING WINDSHIELD WIPERS WORK INTERMITTENTLY. *AK

WIPERS WILL COME ON WHEN DRIVING STRAIGHTAWAY OR ACTIVATING TURN SIGNAL LEVER AND STOP DURING RAIN

WIPERS WILL WORK FOR NO REASON!

I HAVE COMPLAINED A FEW TIMES ABOUT THE PROBLEM, THE DEALER KEEPS TELLING ME THE PART IS STILL ON BACK ORDER (4 MONTHS)

WINDSHIELD WIPERS ARE OUT OF CONTROL. THEY HAVE A MIND OF THEIR OWN. HAVE BEEN WAITING FOR A GEM MODULE FOR 6 WEEKS AND DEALER STATES HE DOES NOT HAVE THE PART AND IT IS ON "BACK ORDER." WHEN I HIT A BUMP, THE WINDSHIELD WIPERS GO OUT OF CONTROL. WHEN I USE MY TURN SIGNAL THE WINDSHIELD WIPERS GO OUT OF CONTROL. SAW A REPORT ON CHANNEL 7 NEWS THAT STATES THE PROBLEM MAY NOT EVEN BE THE GEM MODULE. WHEN IS FORD GOING TO ADDRESS AND CORRECT THE PROBLEM. THIS IS A DEFINATE SAFETY HAZARD WHEN THE WIPERS GO OUT OF CONTROL UNEXPECTEDLY. PLEASE REPLY. CHANNEL 7 ADVISED VIEWERS TO NOTIFY YOUR ORGANIZATION.

I HAVE HAD MULTIPLY PROBLEMS WITH THIS VEHICLE -WHO CAN I TURN TO FOR HELP?

WE ARE ONE OF THE APPARENT 1.5 MILLION VECHICLE OWNERS EFFECTED BY THE RANDOM OPERATION OF OUR WINDSHIELD WIPERS (FRONT). THE PROBLEM SEEMS TO OCCUR WHILE USING OR JUST AFTER USING THE LEFT TURN SIGNAL.

I BROUGHT THE TRUCK IN FOR THIS PROBLEM ON MANY OCCASIONS,AND WAS TOLD THEY ARE WORKING ON IT.I HAVE KEPT A RECORD OF THE TIMES I BROUGHT IT TO DEALERSHIPS,AND HAVE FILED WITH THE ATTORNEY GENERAL IN THE STATE IN WHICH I BOUGHT IT.I WISH THEY WOULD HAVE TOLD ME THIS PROBLEM IN THE BEGINNING,WHICH THEY NEW ABOUT SINCE 1996.I HAVE A 6 MONTH OLD AND AM AFRAID TO PUT HER IN OUR NEW TRUCK WHICH I PURCHASED AND TAKE ON LONG TRIPS FOR FEAR THE WIPERS MAY NOT WORK WHEN I NEED THEM.I SPEND $26,000 ON SOMETHING I DON'T WANT MY WIFE TO DRIVE ALONE IN TO VISIT HER PARENTS.I THINK THEY SHOULD GIVE US A LOANER CAR UNITL FORD FIXES THE PROBLEM. I KNOW IT ISNT IN THE CONTRACT,BUT I CONTRACTED FOR A VEHICLE THAT WORKS 100% ALSO,AND THEY DECIEVED ME AND MANY OTHERS,SO FORD BROKE THE CONTRACT.

THE WIPERS ARE WHAT THE TELEVISION REFERRED TO AS PHANTOM....I HAVE CONTACTED THE DEALER AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT

RECEIVE A STATIC SHOCK UPON STEPPIMG OUT OF VEHICLE AND TOUCHING DOOR TO CLOSE IT. FORD HAS A SPECIAL SERVICE MESSAGE #03373 WHICH CONFIRMS THIS BUT STATES THIS IS A NORMAL CONDITION. I OWNED A 1992 FORD EXPLORER AND NEVER HAD THIS HAPPEN. IN ADDITION, NO ONE SPENDS $28,000 FOR A VEHICLE AND RECEIVES A STATIC DISCHARGE AND FINDS THAT ACCEPTABLE. PROBLEM #2 IS THE WINDSHIELD WIPERS COME ON BY THEMSELF PERIODICALLY.