NHTSA Complaint #712267 — 1999 FORD EXPLORER
VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 712267 |
| Vehicle | 1999 FORD EXPLORER |
| Component | VISIBILITY:WINDSHIELD WIPER/WASHER |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NY |
Consumer Description
I BROUGHT THE TRUCK IN FOR THIS PROBLEM ON MANY OCCASIONS,AND WAS TOLD THEY ARE WORKING ON IT.I HAVE KEPT A RECORD OF THE TIMES I BROUGHT IT TO DEALERSHIPS,AND HAVE FILED WITH THE ATTORNEY GENERAL IN THE STATE IN WHICH I BOUGHT IT.I WISH THEY WOULD HAVE TOLD ME THIS PROBLEM IN THE BEGINNING,WHICH THEY NEW ABOUT SINCE 1996.I HAVE A 6 MONTH OLD AND AM AFRAID TO PUT HER IN OUR NEW TRUCK WHICH I PURCHASED AND TAKE ON LONG TRIPS FOR FEAR THE WIPERS MAY NOT WORK WHEN I NEED THEM.I SPEND $26,000 ON SOMETHING I DON'T WANT MY WIFE TO DRIVE ALONE IN TO VISIT HER PARENTS.I THINK THEY SHOULD GIVE US A LOANER CAR UNITL FORD FIXES THE PROBLEM. I KNOW IT ISNT IN THE CONTRACT,BUT I CONTRACTED FOR A VEHICLE THAT WORKS 100% ALSO,AND THEY DECIEVED ME AND MANY OTHERS,SO FORD BROKE THE CONTRACT.
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