2019 FORD EXPEDITION Forward Collision Avoidance Automatic Emergency Braking Problems

July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised

Pre-Collision assist not available warning on dash with wrench. Car would not stop decelerating and braking when cars approached from the rear on interstate. Car was jerking. Was on the road for 150 miles when this occurred. After being parked overnight, has not happened again.

The contact owns a 2019 Ford Expedition. The contact stated while driving at various speeds, the vehicle intermittently came to an abrupt stop without any other objects or vehicles nearby. The emergency braking image followed by a warning chime would appear on the instrument panel during the failure. The contact had taken the vehicle to a dealer where he was informed that the failure could not be duplicated. An investigator was sent to inspect the vehicle and the brake module was replaced. Despite the repair, the failure persisted. The computer and battery were both replaced after the initial repair but failed to fix the vehicle. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 22,000.