2022 FORD ESCAPE PHEV Electrical System Problems

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of Vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. I have contacted Ford at least 4 times, because I'm concerned with the safety of my vehicle and they refuse to do anything. I have to drive my son to daycare each morning, and I'm concerned the vehicle will catch on...

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle enters into a conserve power warning and will not start. While operating the vehicle in drive vehicle will lose power and deactivate all safety and control features. Contacted Ford and no remedy or assistance will be provided.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2022 Ford Escape Plug-in Hybrid, which is affected by Recall 24S79 (NHTSA Recall 24V954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (Fort Collins Ford and Loveland Ford), and both confirmed that no loaner vehicles are available. Ford’s customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. While I have not yet experienced a battery fire or loss of vehicle control, the recall documentation...

I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to...

Slippery Drive Mode was On. EV Mode was On. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - Car could not be turned off or on via Start Stop button - Car could not shift out of Park - Car could not change drive modes - Car could not change out of EV Mode It was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which automatically turned off the car after manual attempts failed. Only after the car auto-shutdown could I start the car again and move it out of park to get out of harm's way. There was no collision or impact. The car never left the asphalt. After it restarted, I could...

I responded several times to ford's letters (ford customer relationship center), including today and was told "ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action?

Alarm went off but car was not alarmed

The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the vehicle lost electrical power. The contact veered to the side of the road. The contact stated that she was able to restart the vehicle and continued driving. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V380000 (Engine); however, the part to do the recall repair was not yet available. The local dealer...

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the High Voltage Battery and Service Engine Soon messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 22V149000 (Electrical System, Hybrid Propulsion System); however, the VIN was not included in the recall. The failure mileage was approximately 18,000.

I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web site showed that there are 6 recalls associated with my vehicle. However, entering the VIN number (absolutely correctly) at this NHTSA web site yields: "An error occurred with your request. Recall information for your vehicle is not available at this time. Please contact Ford Motor Company by phone at 1-866-436-7332 or go to their website http://www.Fordowner.com...

The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover fur or organic material has been found anywhere under the vehicle. No dents, dings or other damage has been found by myself, the insurance company or the dealership and the location of this damaged nipple is somewhat isolated such that there would need to be some other signs if a more rigid object was contacted. I have tried to reach...

I have owned the vehicle for 4 months & have had 5 total electrical failures. The car totally shuts down while driving in normal mode which is supposed to use the battery first & use the engine only if needed. In all cases the battery was charged enough (over 40%). In two cases, it occurred in my driveway. The other 3 occurred while driving (fortunately not in high traffic). I called the dealer on 4/20/22 but was not able to get an appointment until 4/26 because they are very busy. Seems like this can be a large safety issue & should be a high priority. I called Ford corporate on 7/21 & they have no recall indicated for the issue. They assigned a case # . The warning sign on the dash Says to "stop safely now" . The manual says the warning symbol represents a high voltage system failure....