NHTSA Complaint #11659728 — 2022 FORD ESCAPE PHEV

Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of Vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. I have contacted Ford at least 4 times, because I'm concerned with the safety of my vehicle and they refuse to do anything. I have to drive my son to daycare each morning, and I'm concerned the vehicle will catch on fire with us inside of it. The vehicle charges when driving downhill and there are a lot of hills in Vermont, so I'm constantly worried that the battery may charge too much and catch fire. I have spoken with my local dealership and they can't do anything and again, after contacting Ford numerous times, their message is "wait". This vehicle is completely unusable to me, since almost all of my daily driving used the battery and I've had to pay for gas for the last 5 months. Ford doesn't seem to be concerned with my safety, despite admitting that they sold me a vehicle that may catch on fire. I also attempted to trade the car back into the dealership, but they won't take it due to the recall which has no firm date for being addressed. I've going around and around in circles with all levels of Ford but they refuse to do anything. I just want to feel safe with myself and my family in my vehicle, but I do not feel safe and Ford doesn't appear to care.