NHTSA Complaint #11475464 — 2022 FORD ESCAPE PHEV
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11475464 |
| Vehicle | 2022 FORD ESCAPE PHEV |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have owned the vehicle for 4 months & have had 5 total electrical failures. The car totally shuts down while driving in normal mode which is supposed to use the battery first & use the engine only if needed. In all cases the battery was charged enough (over 40%). In two cases, it occurred in my driveway. The other 3 occurred while driving (fortunately not in high traffic). I called the dealer on 4/20/22 but was not able to get an appointment until 4/26 because they are very busy. Seems like this can be a large safety issue & should be a high priority. I called Ford corporate on 7/21 & they have no recall indicated for the issue. They assigned a case # . The warning sign on the dash Says to "stop safely now" . The manual says the warning symbol represents a high voltage system failure. I did some research on the internet & found the same issue occurred in 2021 to one car. The article had a recall #21S48. Found another article in 2022 (June) indicating the dame problem with 27 cars. Recall #22S33. Neither recall number shows up on the Ford site.
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