NHTSA Complaint #11475464 — 2022 FORD ESCAPE PHEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11475464
Vehicle 2022 FORD ESCAPE PHEV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have owned the vehicle for 4 months & have had 5 total electrical failures. The car totally shuts down while driving in normal mode which is supposed to use the battery first & use the engine only if needed. In all cases the battery was charged enough (over 40%). In two cases, it occurred in my driveway. The other 3 occurred while driving (fortunately not in high traffic). I called the dealer on 4/20/22 but was not able to get an appointment until 4/26 because they are very busy. Seems like this can be a large safety issue & should be a high priority. I called Ford corporate on 7/21 & they have no recall indicated for the issue. They assigned a case # . The warning sign on the dash Says to "stop safely now" . The manual says the warning symbol represents a high voltage system failure. I did some research on the internet & found the same issue occurred in 2021 to one car. The article had a recall #21S48. Found another article in 2022 (June) indicating the dame problem with 27 cars. Recall #22S33. Neither recall number shows up on the Ford site.

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