2020 FORD ESCAPE HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

357

Owner Complaints

3 Crashes 3 Fires

1

Recall

ACTIVE RECALL

6

Service Bulletins

1

Investigation

Overview of the 2020 FORD ESCAPE HYBRID

The 2020 FORD ESCAPE HYBRID has received a total of 357 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Structurebody (82 complaints), Engine (64 complaints), and Unknown Or Other (60 complaints).

Recalls for the 2020 FORD ESCAPE HYBRID

NHTSA has recorded 5 recalls for the 2020 FORD ESCAPE HYBRID, potentially affecting up to 435 vehicles.

Recall 25V881000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 87 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall...

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Recall 25V881000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 87 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall...

View full details →

Recall 25V881000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 87 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall...

View full details →

Recall 25V881000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 87 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall...

View full details →

Recall 25V881000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 87 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall...

View full details →

Owner Complaints for the 2020 FORD ESCAPE HYBRID

357 complaints have been filed with NHTSA for the 2020 FORD ESCAPE HYBRID. Below is a breakdown by vehicle component.

Structurebody
Complaints: 82 1 Injury
Engine
Complaints: 64 1 Fire
Unknown Or Other
Complaints: 60 1 Fire
Electrical System
Complaints: 38 1 Fire
Power Train
Complaints: 26
Structurebodydoor
Complaints: 13
Visibilitywiper
Complaints: 6
Fuelpropulsion System
Complaints: 5
Lane Departure Blind Spot Detection
Complaints: 5
Service Brakes
Complaints: 5
Structurebodydoorhinge And Attachments
Complaints: 5
Steering
Complaints: 4 1 Crash
Structure
Complaints: 4
Vehicle Speed Control
Complaints: 4 1 Crash
Air Bags
Complaints: 3
Back Over Prevention Rearview System Braking
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 3 1 Injury
Fuel System Gasoline
Complaints: 3
Electrical System Instrument Clusterpanel
Complaints: 2
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 2
Back Over Prevention Sensing System Camera
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systembody Control Modulesoftware
Complaints: 1
Electronic Stability Control Esc
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Exterior Lighting
Complaints: 1 1 Injury
Exterior Lightingtail Lights
Complaints: 1
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 1 1 Crash
Lane Departure Warning
Complaints: 1 1 Injury
Latcheslockslinkagesdoorslatch
Complaints: 1
Latcheslockslinkagesdoorslatch Plate
Complaints: 1
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 1
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1 1 Injury
Power Trainmanual Transmissioncolumn Shift Assembly
Complaints: 1 1 Injury
Seats
Complaints: 1
Service Brakes Airantilockabs Warning Light
Complaints: 1
Service Brakes Hydraulic
Complaints: 1
Tires
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#11682471 | ENGINE | | N/A miles
Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor only, not on engine power. 2020 Ford Escape Hybrid. 2.5 L engine. Only got 1 mile, returned home. No smoke, no fire, just not accelerating. Car was completely fine the day before. Got towed to Ford dealer next morning.
#11649296 | ENGINE AND ENGINE COOLING | | 38,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
#11648987 | UNKNOWN OR OTHER | | N/A miles
I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received anything in the mail. I had the issue fixed by my local mechanic and he used Ford parts. I would like A reimbursement.
#11645477 | STRUCTURE | | 60,000 miles
The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness reported. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.
#11644872 | ELECTRICAL SYSTEM | | N/A miles
The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a powertrain issue. There are recalls for this for some vehicles but not all, and it seems to occur just after warranties expiring. I am concerned my vehicle falls under this service bulletin but has not been properly added: SSM 49157 - 2020 Escape - Illuminated MIL With DTCs U0100, U0401, P166B, P1753, P0929, And/Or P0919 Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE 2020 CAR: TC CX482N ESCAPE

View all Structurebody complaints →

Safety Rating for the 2020 FORD ESCAPE HYBRID

NHTSA has not yet tested the 2020 FORD ESCAPE HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2020 FORD ESCAPE HYBRID

Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2020 FORD ESCAPE HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB 22-2170 — ENGINE AND ENGINE COOLING

Some 2020-2022 Escape vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 30-Mar-2022 may exhibit an idle surge and/or rough idle with high temperature in the catalytic converter and/or sulfur odor in the cab. This condition occurs when the high voltage battery is being...

TSB 22-2169 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (220/240 volts) at customers residence but charging performance operates as intended at a dealership or...

TSB 22-2127 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

Some 2020-2022 Escape plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV vehicles built on or before 3-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine coolant over temperature warning message with Diagnostic Trouble Code (DTC) P2183 stored in the powertrain control module (PCM). DTC P26C1 may also...

SSM 49780 — EQUIPMENT

Some 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found in WSM Section 412, Removal and Installation,...

SSM 49780 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found in WSM Section 412, Removal and Installation,...

TSB 21-2080 — ELECTRICAL SYSTEM

Some 2020 Escape hybrid electric vehicles (HEV) built on or before 4-Dec-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a Stop Safely Now message in the instrument panel cluster (IPC). This may be due...

NHTSA Investigations for the 2020 FORD ESCAPE HYBRID

NHTSA has opened 1 investigation into potential safety defects in the 2020 FORD ESCAPE HYBRID.

Investigation PE23013 — STRUCTURE:BODY:DOOR Closed

Opened:

Failed Door Check Arm Attachment Point

Other Model Years of the FORD ESCAPE HYBRID

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Other FORD Models

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