2014 FIAT 500E — Problems, Recalls & Safety Data
N/A
Safety Rating
24
Owner Complaints
3
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2014 FIAT 500E
The 2014 FIAT 500E has received a total of 24 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 19 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Fuelpropulsion System (4 complaints), and Power Train (3 complaints).
Recalls for the 2014 FIAT 500E
NHTSA has recorded 3 recalls for the 2014 FIAT 500E, potentially affecting up to 26,385 vehicles.
Recall 16V303000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 16,584 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.
Consequence: Loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the PIM software, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S26.
View full details →Recall 15V179000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 5,660 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 EV vehicles manufactured March 27, 2012, to November 1, 2014. If the vehicle goes in to limp home mode, incompatible software between Electric Vehicle Control Unit (EVCU) and Battery Pack Control Module (BPCM) may cause the electric propulsion system to fully shut down.
Consequence: An electric propulsion system shut down will cause a stall-like condition, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to ensure compatability between components, free of charge. The recall began on May 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is...
View full details →Recall 14V235000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 4,141 vehicles affected
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2013-2014 Fiat 500e Battery Electric Vehicles (BEV) vehicles manufactured September 24, 2012, through April 4, 2014. The affected vehicles have cooling plates for the Power Inverter Module (PIM) that may leak coolant into areas of the high voltage circuitry, resulting a short circuit that could cause the related service fuse to...
Consequence: If the service fuse blows, the vehicle would have a loss of propulsion while driving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the PIM, free of charge. The recall began in July 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P23.
View full details →Owner Complaints for the 2014 FIAT 500E
24 complaints have been filed with NHTSA for the 2014 FIAT 500E. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 11 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 1 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 2 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I RECEIVED RECALL ET189675 U69 IN THE MAIL. I THEN SETUP AN APPOINTMENT WITH OUR LOCAL FIAT DEALER TO HAVE THE SOFTWARE UPDATE DONE. THEY TOLD ME THEY DO NOT DO SERVICE ON ELECTRIC MODELS AND I SHOULD GO TO THE CLOSEST DEALER 112 MILE AWAY. I EXPLAINED MY RANGE IS 87 MILES ON A FULL CHARGE. SO I CALLED THE MANUFACTURER BUT THEY WOULD NOT COVER TOWING AND WERE UNABLE TO MAKE THE LOCAL DEALER DO THE SOFTWARE UPDATE. THIS DEALER DID A PREVIOUS RECALL UPDATE BATTERY VENT PLUGS ON MY CAR. THIS UPDATE PROTECT THE MAIL BATTERY AGAINST DAMAGE. THE CAR IS STILL FULLY FUNCTIONAL WITHOUT THE UPDATE BUT I'M OUT OF WARRANTY EXCEPT FOR THE BATTERY , I ASSUME?
MY ELECTRIC FIAT 500E (2014) USED TO BE AMAZING. THEN FIAT MADE ME GO TO A DEALER TO GET A SOFTWARE UPDATE AS PART OF A RECALL. I GOT THE SOFTWARE UPDATE IN NOVEMBER 2018. EVER SINCE THEN, WHILE I'M DRIVING, THE AMOUNT OF MILES REMAINING ON MY ELECTRIC BATTERY DROPS BY AS MUCH AS 15 PERCENT SUDDENLY, ACCORDING TO MY DASHBOARD NUMBERS. IN OTHER WORDS, I'LL BE ON THE HIGHWAY DRIVING 65 MPH, AND SUDDENLY MY CAR WILL TELL ME I AM ALMOST OUT OF ELECTRIC POWER WHICH MEANS MY CAR MIGHT SUDDENLY STOP ON THE HIGHWAY AND GET HIT BY OTHER CARS. I HAVE TALKED TO THE FIAT DEALERSHIP WHICH PERFORMED THE UPDATE. THEY SAID THEY CAN'T HELP. I HAVE TALKED TO THE CHRYSLER FIAT RECALL DIVISION WHICH FORCED ME TO GET THIS SOFTWARE UPDATE WHICH HAS RUINED MY FIAT AND ENDANGERS MY LIFE. I HAVE TALKED WITH THEM FOUR TIMES ON THE PHONE. THEY PRANKED ME BY TELLING ME TO CALL BACK ANOTHER TIME AND TALK TO A 'LEVEL 1' REPRESENTATIVE. A LEVEL 1 REPRESENTATIVE, I FOUND OUT, IS ANYONE WHO ANDWERS THE PHONE AND THOSE WORKERS SAY THEY CANNOT HELP ME AND I MIGHT AS WELL KEEP DRIVING THIS DEATH TRAP CAR. I ASKED IF I COULD HAVE THE SOFTWARE UPDATE REVERSED. THEY SAID NO. I ASKED IF THEY COULD LOOK AT MY CAR BATTERY. THEY SAID NO. THEY FORCED THIS WORSENING OF MY CAR ON ME AND NOW I HAVE NO RECOURSE BUT TO KEEP DRIVING IT AND WAIT TO DIE IN IT. I GUESS? COULD YOU PLEASE LOOK INTO THIS. THANK YOU.
IT'S A PURE ELECTRIC CAR. THE PLUG ON THE 110V CHARGER OFTEN HEATS UP. IT BURNED/BLACKENED TWO OF THE OUTLETS WHERE I NORMALLY CHARGE THE CAR IN TWO DIFFERENT HOMES. IT GOT TO THE POINT WHERE ONE OF THE PRONGS OF THE CHARGER PLUG WAS FALLING OUT. I FELT THERE WAS A SAFETY HAZARD OF EITHER THE PRONG GETTING STUCK IN THE OUTLET OR A POSSIBLE FIRE. THE DEALER IS FAR AWAY SO I HESITATED IN BRINGING IT IN. BUT I BEGAN TO BE WORRIED AS I SMELLED THE BURNING PLASTIC IN THE MORNING WHEN I CAME TO UNPLUG THE CAR. WHEN I FINALLY BROUGHT THE CAR IN, THE SERVICE MANAGER ORIGINALLY TOLD ME IT WAS MY FAULT AND TO GO HOME WITH THE BROKEN CHARGER AS I WAS REQUIRED TO HAVE A 30AMP, 110V OUTLET. IN REALITY THERE ARE NO 110V 30AMP OUTLETS AND THE CHARGER IS RATED AT 12AMPS AND THE MANUAL SAYS 15 AMP OUTLET (WHICH IS THE STANDARD OUTLET). AFTER I INSISTED, THEY FINALLY DECIDED TO CHANGE THE CHARGER BUT TOLD ME THEY WOULDN'T DO IT AGAIN. ON THE INVOICE THEY STATED THE CHARGER WAS DEFECTIVE. I HAVE INCLUDED A COPY OF TEXT MESSAGES BETWEEN MYSELF AND THE SERVICE MANAGER AS WELL AS INVOICE FOR THE REPAIR WHERE THEY STATE THE CHARGER WAS DEFECTIVE.
I HAVE TWO OPEN RECALLS (14V-235:P23) AND (15V-179:R15) THAT MY DEALER AND MANUFACTURER HAVE SO FAR BEEN UNABLE TO PERFORM REPAIRS TO CORRECT. I HAVE BEEN WAITING 21 MONTHS FOR ONE OF THE RECALLS AND 10 MONTHS FOR THE SECOND WITH NO COMMUNICATION FROM DEALER AND NO HELP FROM FIAT. I AM NOW UNABLE TO RENEW MY REGISTRATION DUE TO THESE RECALLS NOT BEING PERFORMED. I WOULD LIKE TO KNOW HOW TO PROCEED SINCE I AM NOW PAYING A LEASE PAYMENT FOR A CAR I AM UNABLE TO DRIVE LEGALLY ON THE ROAD SINCE MY REGISTRATION HAS EXPIRED AND I AM UNABLE TO RENEW IT BEFORE THE RECALL IS COMPLETED.
I HAVE TWO OPEN RECALLS (14V-235:P23) AND (15V-179:R15) THAT MY DEALER AND MANUFACTURER HAVE SO FAR BEEN UNABLE TO PERFORM REPAIRS TO CORRECT. I HAVE BEEN WAITING 21 MONTHS FOR ONE OF THE RECALLS AND 10 MONTHS FOR THE SECOND WITH NO COMMUNICATION FROM DEALER AND NO HELP FROM FIAT. I AM NOW UNABLE TO RENEW MY REGISTRATION DUE TO THESE RECALLS NOT BEING PERFORMED. I WOULD LIKE TO KNOW HOW TO PROCEED SINCE I AM NOW PAYING A LEASE PAYMENT FOR A CAR I AM UNABLE TO DRIVE LEGALLY ON THE ROAD SINCE MY REGISTRATION HAS EXPIRED AND I AM UNABLE TO RENEW IT BEFORE THE RECALL IS COMPLETED.
Safety Rating for the 2014 FIAT 500E
NHTSA has not yet tested the 2014 FIAT 500E in its New Car Assessment Program.
Technical Service Bulletins for the 2014 FIAT 500E
Chrysler (FCA US, LLC) has issued 19 technical service bulletins (TSBs) for the 2014 FIAT 500E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2008000118 — ELECTRICAL SYSTEM
HVAC Control Panel Illumination Inoperative
S2008000118 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
HVAC Control Panel Illumination Inoperative
S2008000118 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
HVAC Control Panel Illumination Inoperative
08-045-16 — ELECTRICAL SYSTEM
SUBJECT: Flash: Anti Lock Brake (ABS) Module System Enhancements OVERVIEW: This bulletin involves a coordinated update of the Anti-lock Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. SYMPTOM/CONDITION: · U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). · U1487-00 - Implausible Data Received From...
08-045-16 — SERVICE BRAKES
Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves a coordinated update of the Anti-lock Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. · U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). · U1487-00 - Implausible Data Received From Regenerative Brake Controller....
08-040-16 — STRUCTURE
Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Some customers may describe that the soft top will not open when pressing the unlock button for more than three seconds.
S20 — ELECTRICAL SYSTEM
Customer Satisfaction Notification S20 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) software on about 81,000 of the above vehicles may have backup lamp illumination timing that does not meet customer expectations. The PCM must be reprogrammed with new software.
18-003-16 REV. A — POWER TRAIN
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · P0141-00 - Oxygen Sensor...
18-003-16 REV. A — ELECTRICAL SYSTEM
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · P0141-00 - Oxygen Sensor...
18-003-16 REV. A — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · P0141-00 - Oxygen Sensor...
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2014 FIAT 500E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FIAT 500E
- 2013 FIAT 500E — 24 complaints
- 2014 FIAT 500E (current)
- 2015 FIAT 500E — 18 complaints
- 2016 FIAT 500E — 6 complaints
- 2017 FIAT 500E — 0 complaints