2013 FIAT 500E — Problems, Recalls & Safety Data
N/A
Safety Rating
24
Owner Complaints
4
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2013 FIAT 500E
The 2013 FIAT 500E has received a total of 24 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 15 technical service bulletins have been issued by FIAT MOTORS OF N.A., INC. for this model year. The most commonly reported problems involve the Electrical System (8 complaints), Fuelpropulsion System (4 complaints), and Engine (3 complaints).
Recalls for the 2013 FIAT 500E
NHTSA has recorded 4 recalls for the 2013 FIAT 500E, potentially affecting up to 26,876 vehicles.
Recall 16V303000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 16,584 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.
Consequence: Loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the PIM software, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S26.
View full details →Recall 15V179000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 5,660 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 EV vehicles manufactured March 27, 2012, to November 1, 2014. If the vehicle goes in to limp home mode, incompatible software between Electric Vehicle Control Unit (EVCU) and Battery Pack Control Module (BPCM) may cause the electric propulsion system to fully shut down.
Consequence: An electric propulsion system shut down will cause a stall-like condition, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to ensure compatability between components, free of charge. The recall began on May 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is...
View full details →Recall 14V235000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 4,141 vehicles affected
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2013-2014 Fiat 500e Battery Electric Vehicles (BEV) vehicles manufactured September 24, 2012, through April 4, 2014. The affected vehicles have cooling plates for the Power Inverter Module (PIM) that may leak coolant into areas of the high voltage circuitry, resulting a short circuit that could cause the related service fuse to...
Consequence: If the service fuse blows, the vehicle would have a loss of propulsion while driving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the PIM, free of charge. The recall began in July 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P23.
View full details →Recall 13V358000 — POWER TRAIN
| 491 vehicles affected
Defect: Chrysler is recalling certain model year 2013 Fiat 500e electric vehicles manufactured December 16, 2012, through August 13, 2013. The half shaft joints may loosen and separate causing noise and a loss of driving capability.
Consequence: A loss of driving capability increases the risk of a crash.
Remedy: Chrysler will notify owners and Fiat dealers will replace the fasteners attaching the half shaft inboard joints, free of charge. The recall began on September 4, 2013. Owners may contact Fiat at 1-888-242-6342. Chrysler's recall number is N51.
View full details →Owner Complaints for the 2013 FIAT 500E
24 complaints have been filed with NHTSA for the 2013 FIAT 500E. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 8 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 1 | 1 | 0 | 1 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 1 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
AS WE PULLED AWAY FROM A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, THE CAR MADE A LOUD POPPING SOUND AND LOST POWER TO THE DRIVE SYSTEM. THE DASHBOARD IMMEDIATELY DISPLAYED A "PROPULSION SYSTEM WARNING" MESSAGE AND COULD NO LONGER BE DRIVEN. THE CAR WAS TOWED (FLAT BED) TO A DEALER FOR REPAIR. AFTER A WEEK, AND THE DEALER'S TECHS TALKING WITH TECHNICIANS IN DETROIT, DETROIT SUGGESTED REPLACING THE CAR'S POWER INVERTER. THIS REPAIR WILL COST MORE THAN THE CAR IS WORTH. THIS CAR HAD THE POWER INVERTER REPLACED BY THE SAME SHOP IN RESPONSE TO THE RECALL TO PREVENT SUDDEN POWER FAILURE. OUR EXPERIENCE WITH THE POPPING SOUND AND SUDDEN POWER LOSS IS IDENTICAL TO DESCRIPTIONS FROM OTHER OWNERS WHO HAD THE RECALL FOR THE POWER INVERTER REPLACEMENT. GLAD NO ONE WAS HURT AND THAT WE WERE NOT ON A HIGHWAY.
THERE IS AN EXISTING RECALL ON MY VEHICLE. I HAVE TRIED TWICE TO GET IT REPAIRED AT THE NYLE MAXWELL FIAT DEALERSHIP IN AUSTIN TEXAS. THE DEALERSHIP IS REFUSING TO MAKE THE REPAIR. THIS IS COMING FROM THE REPAIR MANAGER MR. AUSTIN MORIN.
WE RECEIVED RECALL S26/NHTSA 16V-303 FOR OUR 2013 FIAT 500E. WHEN I CALLED TO MAKE AN APPOINTMENT WITH THE CLOSEST FIAT DEALER, THE EARLIEST APPOINTMENT WAS MORE THAN FOUR WEEKS OUT. BECAUSE THERE ARE NO FIAT DEALERS NEAR WHERE I LIVE, I NEED A LOANER VEHICLE FROM THE DEALERSHIP. I'VE BROUGHT THIS CAR FOR PREVIOUS RECALLS TO THIS SPECIFIC DEALER AND HAVE ALWAYS RECEIVED EITHER A LOANER OR A RENTAL, FREE OF CHARGE. TODAY, THE SERVICE ADVISOR TOLD ME SHE CANNOT PROMISE ME A LOANER AND THAT THEY WOULD CHARGE FOR A RENTAL. THE DEALERSHIP IS FIAT OF THOUSAND OAKS AND I LIVE IN SANTA BARBARA, CA. THIS IS A HUGE WASTE OF MY TIME, BEING THAT I HAVE TO DRIVE FOR AN HOUR, USING ALL THE VEHICLE'S CHARGE, THEN HAVING TO WAIT FOR NOT ONLY THE RECALL FIX BUT FOR THE VEHICLE TO CHARGE FOR 4 HOURS IF THEY CANNOT PROVIDE ME WITH A LOANER OR A RENTAL. I BELIEVE CAR COMPANIES SHOULD BE LIABLE FOR ALL EXPENSES WHEN IT DEALS WITH RECALLS AND THAT LOANERS AND/OR RENTALS SHOULD BE AUTOMATIC. I ALSO FEEL OTHER DEALERSHIPS THAT ARE PART OF THE SAME GROUP SHOULD ALSO BE ABLE TO SERVICE CERTAIN RECALLS IF THE RECALL IS SIMPLY TO REPROGRAM OR UPDATE THE VEHICLE'S COMPUTER.
OUR FIAT DIED THREE TIMES WITHIN A FOUR MONTH PERIOD, SPECIFICALLY ON 6/20/2014 (2,609 MILES), 8/11/2014 (3,101 MILES), AND 10/20/2014 (4,050 MILES). A "SERVICE ELECTRIC VEHICLE SYSTEM" WARNING LIGHT APPEARED EACH TIME IN THE INSTRUMENT PANEL. THE CAR WOULD NOT DRIVE, STOP, OR STEER. OF THE THREE INCIDENTS, THE FINAL INCIDENT ON 10/20/2014 WAS THE MOST DANGEROUS: THE CAR DIED IN THE MIDDLE OF AN INTERSECTION WHILE CROSSING TRAIN TRACKS (LIGHT-RAIL) WHILE A TRAIN WAS APPROACHING. CHRYSLER-FIAT HAS SINCE REPURCHASED THE VEHICLE ON 5/2015 PER CALIFORNIA LAW.
OUR FIAT DIED THREE TIMES WITHIN A FOUR MONTH PERIOD, SPECIFICALLY ON 6/20/2014 (2,609 MILES), 8/11/2014 (3,101 MILES), AND 10/20/2014 (4,050 MILES). A "SERVICE ELECTRIC VEHICLE SYSTEM" WARNING LIGHT APPEARED EACH TIME IN THE INSTRUMENT PANEL. THE CAR WOULD NOT DRIVE, STOP, OR STEER. OF THE THREE INCIDENTS, THE FINAL INCIDENT ON 10/20/2014 WAS THE MOST DANGEROUS: THE CAR DIED IN THE MIDDLE OF AN INTERSECTION WHILE CROSSING TRAIN TRACKS (LIGHT-RAIL) WHILE A TRAIN WAS APPROACHING. CHRYSLER-FIAT HAS SINCE REPURCHASED THE VEHICLE ON 5/2015 PER CALIFORNIA LAW.
Safety Rating for the 2013 FIAT 500E
NHTSA has not yet tested the 2013 FIAT 500E in its New Car Assessment Program.
Technical Service Bulletins for the 2013 FIAT 500E
FIAT MOTORS OF N.A., INC. has issued 15 technical service bulletins (TSBs) for the 2013 FIAT 500E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-004-16 REV. A — WHEELS
Wheel Clicking Sound When Moving Slow This bulletin involves replacing the inserts attached to the wheel The customer may describe a clicking sound from the wheel?s plastic trim inserts when moving slowly or when stopped. The issue is heard on sunny days when the sun heats up the wheels and...
18-053-16 — ELECTRICAL SYSTEM
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · P1128-00 - Closed...
08-045-16 — SERVICE BRAKES, AIR:ANTILOCK
SUBJECT: Flash: Anti Lock Brake (ABS) Module System Enhancements OVERVIEW: This bulletin involves a coordinated update of the Anti-lock Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. SYMPTOM/CONDITION: · U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). · U1487-00 - Implausible Data Received From...
08-045-16 — ELECTRICAL SYSTEM:SOFTWARE
SUBJECT: Flash: Anti Lock Brake (ABS) Module System Enhancements OVERVIEW: This bulletin involves a coordinated update of the Anti-lock Brake System (ABS) module and Regenerative Brake Controller (RBC) module software. SYMPTOM/CONDITION: · U0001-00 - CAN C BUS. (Sets in ABS and RBC Module). · U1487-00 - Implausible Data Received From...
18-027-15 Rev. C — POWER TRAIN
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
18-027-15 Rev. C — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: 1.4L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
08-004-15 REV.A — ELECTRICAL SYSTEM:SOFTWARE
CHRYSLER 2013-2015 FIAT 500E: THIS BULETIN SUPERSEDES 08-004-15 DATED JAN. 09, 2015 PLEASE REMOVE FROM YOUR FILES. BULLETIN INFORMATION REGARDING UPDATING MODULES SOFTWARE: VTM, BCM, OBCM, PIM, AND BPCM IF REQUIRED. *LJ UPDATED 8/25/15. *PE
9003178 — STEERING
The steering angle sensor on Fiat 500 is serviced as part of the Electric Power Steering (EPS) steering column not the Clockspring.~ Please refer to section 19 EPS steering column for service procedures.~
08-101-14 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-048-14 REV. A — ELECTRICAL SYSTEM
Flash: Vehicle Enhancements This bulletin involves updating the software in multiple modules, Vehicle Tracking Module (VTM), Body Control Module (BCM), On-Board Charging Module (OBCM), Power Inverter Module (PIM), Battery Pack Control Module (BPCM) and Electric Vehicle Control Unit (EVCU) if required. Several software improvements are available for vehicles equipped with...
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2013 FIAT 500E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FIAT 500E
- 2013 FIAT 500E (current)
- 2014 FIAT 500E — 24 complaints
- 2015 FIAT 500E — 18 complaints
- 2016 FIAT 500E — 6 complaints
- 2017 FIAT 500E — 0 complaints