2015 FIAT 500E — Problems, Recalls & Safety Data

THE 2013-2017 FIAT 500E CHARGER PORT [THE PART MOUNTED ON THE VEHICLE] IS A WEAK PLASTIC PART THAT BREAKS EASILY WHILE THE VEHICLE IS PARKED & BEING PLUGGED/UNPLUGGED FROM VEHICLE CHARGERS. INDICATIONS ARE THAT MOST BREAK DUE TO THE ACTION OF PLUGGING & UNPLUGGING THE VEHICLE. IT IS ALSO BOLTED TO THE BODY IN A WAY THAT STRESSES THE MATERIAL FURTHER, CAUSING IT TO BREAK EVEN EASIER. IT IS ALSO MOUNTED IN A POORLY CONCEIVED POSITION THAT LEAVES IT SUSCEPTIBLE TO DAMAGE BY OTHER VEHICLES, PASSING PEDESTRIANS & BICYCLISTS, HARD TO PLUG/UNPLUG CHARGE UNITS, & MORE. BROKEN CONNECTORS CAUSE WIRE HARNESS DAMAGE WHICH CAN LEAD TO ELECTRICAL SHORTS, FIRES [INCLUDING BATTERY PACK FIRES], & ELECTROCUTION. WITHOUT EVEN INSPECTING THE INVOLVED VEHICLE CHRYSLER/FIAT REFUSES TO REPAIR THEM UNDER WARRANTY, & INSTEAD DEALERS ARE QUOTING $1800-$4000 [DEPENDING ON LOCATION] TO REPLACE THE ENTIRE HARNESS, NOT JUST THE BROKEN CONNECTOR BODY, WHICH AHS LED MANY OWNERS TO IGNORE THE PROBLEM OR TRY 'CREATIVE' WAYS OF GETTING BY, LIKE GLUES.

MY SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. AS I WAS DRIVING (WITH SUNROOF CLOSED), A LOUD "BOOM" SOUNDED. MY FIRST THOUGHT WAS SOMETHING HIT ME. BUT I QUICKLY REALIZED MY SUNROOF EXPLODED. CARS BEHIND ME SCATTERED AS GLASS FLEW ALL OVER THE FREEWAY. THIS EXPLOSION WAS QUITE JARRING, AND UNDER DIFFERENT CIRCUMSTANCES, THIS COULD HAVE CAUSED AN ACCIDENT. FORTUNATELY, THAT DIDN'T HAPPEN. I CONTACTED FIAT CHRYSLER, BUT THEY WILL NOT CLAIM FAULT. SUNROOFS DON'T EXPLODE. AND IF THEY DO, IT HAS TO BE A MANUFACTURING FLAW. FIAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE AN INCIDENT LIKE THIS CAUSES SOME ONE TO GET HURT.

FAULTY CHARGER (ELECTRIC CAR) CAUSING POWER OUTLET TO MELT - FIRE HAZARD. CHARGER RATED FOR 12A, OUTLET RATED FOR 20A BUT IT STILL MELTED IT. SUSPECT BAD ELECTIRICAL CONNECTION IN CHARGER PLUG RESULTING IN HEATING OF METAL CONTACT.

TL* THE CONTACT OWNS A 2015 FIAT 500E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V303000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT HAVE ACCESS TO A DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WILL NOT START FOLLOWING A EVENING CHARGE. 12 VOLT SYSTEM DRAINS AND CHARGING SYSTEM DOES NOT FUNCTION. FOLLOWING MORNING VEHICLE IS NOT MOVABLE AND KEY WILL NOT BE REMOVABLE. YOU CAN TRY JUMPING THE 12 VOLT SYSTEM, BUT DOES NOT ALWAYS WORK. IF VEHICLE BECOMES FUNCTIONAL YOU WILL GET A HOST OF ERROR MESSAGES INCLUDING PROPULSION SYSTEM ERROR REQUIRING A RETURN TO DEALERSHIP. CHRYSLER/FIAT IS AWARE OF THE PROBLEM AND SUGGEST TO PLUG THE VEHICLE IN AS NORMAL AND ADD A TRICKLE CHARGER UNDER THE HOOD TO THE 12 VOLT SYSTEM!!! THIS PROBLEM OCCURS AT LEAST ONCE/WEEK AND FIAT DOES NOT HAVE A SOLUTION. FILED A COMPLAINT WITH CUSTOMER CARE WHICH AGREED TO DO A SOFTWARE FIX, BUT INSTEAD CLOSED THE ORDER WITHOUT CONTACTING US AND SAID THEY DID NOT HAVE A FIX. VEHICLE IS STATIONARY AT THE TIME OF FAILURE, BUT IF IT DOES RECOVER, ERROR MESSAGES WILL SUGGEST RETURNING THE VEHICLE TO A AUTHORIZED SERVICE CENTER. WE ARE CONCERNED THAT SOMETHING WILL FAIL DURING MOTION. ATTACHED IS THE LAST SERVICE RECORD INDICATING CHRYSLER/FIAT IS AWARE OF THE PROBLEM AS WELL AS THE SUGGESTION TO ADD AN ADDITIONAL CHARGER TO MAINTAIN THE 12 VOLT SYSTEM. VEHICLE WAS TOWED AGAIN THIS MORNING DUE TO SAME FAILURE.