2003 DODGE RAM 2500 Structure Problems

DASHBOARD CRACKING INTO PIECES. FROM THE AMOUNT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON DODGE VEHICLES I BELIEVE IT IS FROM FAULTY MATERIALS USED IN MANUFACTURING. *TR

CRACKED DASH PANEL. *TR

CRACKED DASH BOARD IN MY 2003 DODGE RAM 2500, COMING APART IN PIECES, CAN SEE THROUGH THE DASH DODGE WILL NOT COVER THE DEFECT AND SEEMS LIKE A SAFETY ISSUE TO ME? THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DASHBOARD ON MY 2003 DODGE 2500 SLT QUAD PICK-UP IS COMPLETELY CRACKED TO SMALL PIECES THAT ARE SHAPE AND COMING FLYING OUT EVERY TIME THE DEFROSTER IS TURNED ON. *TR

MY 2003 DODGE RAM 2500 HAS A HOLE IN ITS DASHBOARD ALONG WITH HUGE CRACKS IN IT. I HAVE SENT EMAILS TO DODGE BUT THEY TELL ME ITS NOT A PROBLEM OF THEIRS. HOW CAN SO MANY DODGES WITH THE SAME PROBLEM NOT BE A PROBLEM OF DAIMLER CHRYSLER??? *TR

I HAVE A 2003 DODGE DIESEL THE DASHBOARD HAS 4 LARGE CRACKS, FROM ONE CRACK TO ANOTHER IT'S A MATTER OF TIME BEFORE THIS PIECE FLIES OUT AND HITS PASSENGERS. I THINK THIS IS A SAFETY ISSUE AND DODGE SHOULD CONSIDER IT AS BEING A RECALL. THE LEAST JERK OR VIBRATION COULD CAUSE SERIOUS SAFETY HAZARDS. EVEN WHILE CLEANING THE DASH YOU HAVE TO BE CAREFUL OR YOU COULD GET CUT BY THE SHARP CRACKS. HOPE DODGE WILL TAKE CARE OF COMPLAINTS AND STAND BY THEIR CUSTOMERS, IF NOT, I WILL NOT BUY ANOTHER DODGE PRODUCT! *TR

THE DASHBOARD IN MY 2003 DODGE 2500 IS CRACKED ALL THE WAY THROUGH IN TWO PLACES ABOVE THE AIRBAG. IF THE AIRBAG WAS TO OPEN I THINK THE PASSENGER WOULD BE HIT BY THE BROKEN DASHBOARD PIECE THAT WOULD COME OUT. THIS NEEDS TO BE FIXED BY DODGE. *TR

2003 DODGE CUMMINS DASH CRACKING EVERY WHERE. I HAVE BEEN CUT CLEANING DASH. IN A WREAK IT COULD GET NASTY WITH AIR BAGS. *TR

THE DASHBOARD ON MY 2003 DODGE RAM2500 IS CRACKED ALL OVER THE PLACE. I COUNT 12 CRACKS IN BOTH UPPER DASH BOARDS. IF I EVER DO HAVE AN ACCIDENT ANY ONE IN THE VEHICLE COULD BE INJURED BADLY JUST WITH FLYING DASHBOARD. I CALLED DODGE AND THEY ARE WILLING TO REPLACE IT FOR $800 WITH THE SAME EVIDENTLY INFERIOR PLASTIC THAT IS ALREADY PROVEN TO BE DEFECTIVE. THE TRUCK HAS NEVER BEEN IN AN ACCIDENT AND NOTHING ELSE HAS HAPPENED THAT SHOULD HAVE CAUSED ANY OF THESE CRACKS. *TR

2003 DODGE 2500. DASH IS CRACKED ALL OVER AND FALLING A PART WHEN YOU TOUCH IT. *TR

THE DASH IN MY 2003 DODGE RAM PICKUP IS CRACKING HORRIBLY. I HAVE SEEM MANY OTHERS WHO HAVE THE SAME EXACT PROBLEM IN THE SAME LOCATIONS. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESSED BY CHRYSLER. *TR

DODGE DASHES CRACKING POPPING FLYING ACROSS THE TRUCK HITTING DRIVER OR PASSENGER IN VEHICLE WHILE IN MOTION OR STOPPED AT A SIMPLE RED LIGHT. VERY DANGEROUS IN MY OPINION AND I HAVE SEEN AND READ THOUSANDS OF INSTANCES JUST LIKE MINE! ON DODGE FORUM TYPE IN (DASH/DEFECTIVE DASH) YOU TELL ME! DODGE CLAIMS THERE'S NOTHING WRONG WITH THEM HOWEVER THEY ARE WILLING TO REPLACE THE PROBLEM DASH WITH ONE OF THE SAME TYPE(WILL CRACK AGAIN) FOR ONLY 1000-1300 BUCKS. I HAD ABOUT A 4" BY 3" PIECE OF PLASTIC FLY UP AND HIT MY HAND ON THE STEERING WHEEL, LUCKY I WAS STOPPED AT A RED LIGHT. THERE ARE NO OEM STOCK REPLACEMENTS FOR THE DO IT YOURSELF PERIOD THEY MAKE CAPS WHICH CAUSE RATTLES IN TRUCKS WE HAVE ALL PAID 30-50 THOUSAND DOLLARS FOR! I WANT TO ADD AS WELL WHEN PIECES FLY OFF THE DASH IT ALSO EXPOSES...

I'M A 3 TIME DODGE OWNER CURRENTLY HAVE A 2003 RAM 2500 SLT HEMI, 2004 RAM 1500 SHORT BED, 2005 DURANGO HEMI. EACH ONE HAS PROBLEMS. WHAT I DON'T UNDERSTAND IS HOW THE NHTSA AND DODGE DON'T SEE THE SAFETY DANGER INVOLVED. THE 2003 HAS THE MOST SERIOUS SAFETY ISSUES. A DASH THAT IS CRACKING SO BAD THAT PIECES ARE NOW STARTING TO FALL OUT. IF AN ACCIDENT WERE TO OCCUR THIS IS A PROJECTILE HAZARD . I HAVE TAKEN PICTURES OF THE DASH. I HOPE KNOW ONE GETS INJURED FROM PROJECTILE FRAGMENTS OF THE DASH. THE MORE SERIOUS ISSUE WITH THE 2003 IS THE FLAPPER DOOR ON THE ACTUATOR MOTOR THAT CHANGES THE AIR FLOW FROM VENT TO FLOOR OR DEFROST. DODGE DOES NOT SEE THIS AS A SAFETY ISSUE. I DON'T SEE THE DIFFERENCE BETWEEN THE DEFROST TO THE WINDSHIELD NOT WORKING AND A WINDSHIELD WIPER RECALL; THEY...

TODAY AS I WAS ENTERING MY DODGE RAM 2500 TRUCK ON THE DRIVING SIDE, I USED THE HANDLE PROVIDED TO CLIMB UP TO THE DRIVING SEAT. WHEN HALF THE WAY UP TO THE SEAT THE PLASTIC HANDLE BROKE CAUSING ME TO LOOSE MY GRIP AND CRASH DOWN TO THE PAVEMENT. CURRENTLY I AM IN PAIN BECAUSE OF THE FALL, IT APPEAR THAT THE HANDLE IS MADE BY DEFECTIVE PLASTIC. *TR

2003 DODGE RAM 2500 CRACKED DASH. DASH APPEARS TO HAVE CRACKED IN TEMPERATURE EXTREMES. FIRST CRACK OCCURRED DURING SUMMER IN INTENSE HEAT. 2ND AND 3RD CRACKS OCCURRED ON COLD NIGHTS. *TR

2003 DODGE RAM 2500. DASH HAS TWO LARGE CRACKS IN IT. TRUCK ONLY HAS 70,000 MILES ON IT. *TR

DASH BOARD IS CRACKED IN SEVERAL PLACES,AND IS IN THE BEGINNING STAGES OF FORMING LARGE HOLES IN THE DASH. IN THE EVENT OF A CRASH THESE CRACKED PIECES COULD EASILY BECOME AIRBORNE "MISSILES" FLYING AROUND THE CAB. WHEN THESE PIECES BREAK OFF THEY ARE VERY SHARP AND LEAVE VERY SHARP EDGES ON THE DASHTHIS IS A WELL KNOWN ISSUE THAT DODGE REFUSES TO CORRECT ON THE 03 MODEL TRUCKS. THEY HAD THE SAME ISSUE WITH EARLIER MODEL TRUCKS (98-02) AND HAVE SENSE STARTED REPLACING THOSE DASHBOARDS AT NO COST TO OWNERS. *TR

THE DASH ON MY 2003 DODGE RAM IS CRACKED IN SEVERAL PLACES. IN THE EVENT OF A COLLISION THIS COULD BE DANGEROUS, HAVING PIECES OF PLASTIC FLYING AROUND THE CAB OF THE TRUCK. *TR

DASH HAS EXCESSIVE CRACKS. COULD CAUSE SAFETY ISSUE IF THE TRUCK WAS EVER WRECKED. *TR

BADLY CRACKING DASHBOARD ON 2003 DODGE RAM 2500. I PURCHASED THE TRUCK USED IN SEPT 2008 AND IT HAD A SMALL HAIRLINE CRACK AT THAT TIME. IN JULY OF 2009 I NOTICED THAT THE CRACK HAS SPREAD, AS WELL AS TWO OTHERS DEVELOPING. *TR

THE FRONT DASH PANEL IN MY 03 DODGE 2500 IS CRACKED IM WORRIED ABOUT PIECES FLYING OFF IF IM EVER IN A CRASH. I HAVE A TWO YEAR OLD TO WORRY ABOUT AND THAT SHOULD BE THE LAST THING I HAVE TO WORRY ABOUT. *TR

THE HARD PLASTIC DASH OF MY 03 DODGE RAM HAS CRACKED IN THE CENTER. HARD PLASTIC PIECES FLYING IN THE CAB RESULTING FROM A COLLISION MAY CAUSE ADDITIONAL INJURIES TO DRIVER AND OR PASSENGERS. *TR

I OWN A 2003 DODGE RAM 2500 PICK-UP. SITTING AT A STOP LIGHT AND THE DASHBOARD POPPED AND CRACKED RIGHT IN FRONT OF ME. I KNOW THIS DOESN'T SOUND LIKE A SAFETY RECALL ISSUE BUT IF YOU LOOK AT IT THIS WAY IT DOES. THE VEHICLE IS EQUIPPED WITH A PASSENGER SIDE AIRBAG. WHEN THE DASHBOARD CRACKS AND FALLS APART IT LEAVES JAGGED EDGES WHICH MAY BE SENT INTO THE PASSENGERS FACE IN THE EVENT OF A FRONT END COLLISION WITH AIRBAG DEPLOYMENT. *TR

2003 DODGE RAM 2500. DASH HAS RECENTLY DEVELOPED A SERIES OF LONG CRACKS ALONG THE TOP. THIS HAS BEEN AN ONGOING PROBLEM WITH DODGE TRUCKS AND COULD BE A MAJOR SAFETY CONCERN AS SOME TRUCKS HAVE DEVELOPED LARGE HOLES ON THE DASH TOPS. *TR

2003 DODGE RAM 2500. DASH IS STARTING TO CRACK IN SEVERAL PLACES. I TAKE VERY GOOD CARE OF MY TRUCK. IT IS ALWAYS GARAGED WHEN NOT IN USE. *TR

2003 DODGE RAM 2500 CRACKED DASH. *TR

ON 9/20/2008 I NOTICED SOME SMALL CRACKS IN MY DASH. AFTER ABOUT A WEEK THE DASH HAD SEVERAL CRACKS AND THE SMALL ONES WERE NOW LARGE CRACKS GOING FROM THE FRONT OF THE DASH ALL THE WAY TO THE WINDSHIELD. I FEEL THIS IS A SAFETY HAZARD AS THE DASH GETS WORSE PIECES CAN FALL IN TO THE ELECTRONICS IN THE DASH AND EFFECT THE OPERATION OF THE VEHICLE. I HAVE SEEN THIS SAME THING HAPPEN TO THE 2ND GENERATION DODGE RAMS FROM 94-02. DODGE HAS ACCEPTED LIABILITY FOR THOSE DASHES CRACKING, WELL THIS IS THE VERY SAME PLASTIC USED IN THOSE TRUCKS. I DON'T THINK DODGE WANTS TO HAVE TO REPLACE ALL OF THESE DASHES FOR THE REASON OF REPUTATION AND COST TO THE COMPANY. I DON'T THINK YOU CAN REALLY PUT A PRICE OF SAFETY. THESE CAR MAKERS NEED TO TAKE RESPONSIBILITY FOR THE VEHICLES THEY MAKE, NOT...

2003 DODGE RAM. THE PLASTIC MODE DOOR IS BROKEN AND THE VEHICLE WILL ONLY BLOW OUT THE VENTS. THIS IS NOT A REAL BIG DEAL UNTIL ITS RAINING OUTSIDE AND YOU CAN'T DEFROST THE WINDOWS AT HWY SPEEDS. *TR

2003 DODGE RAM 2500 CRACKED DASH. *TR

CRACKED DASH THAT MAY BE SAFETY ISSUE DURING AIRBAG DEPLOYMENT. *TR

CRACKED DASHBOARD ON MY 2003 DODGE RAM PICK-UP. BEGAN ONE YEAR AGO, 2008 AND NOW HAVE TWO CRACKS ON TOP FROM WINDSHIELD TOWARDS THE MIDDLE OF THE VEHICLE AND PASSENGER SIDE. PER THE COMPLAINT FORUMS THE CRACKS ARE FROM DEFECTIVE PLASTIC MATERIAL DURING THE MANUFACTURING PROCESS AND WILL GET WORSE TO THE POINT THERE WILL BE JAGGED EDGES AND A SAFETY CONCERN TO PASSENGER AND DRIVER. *TR

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT NOTICED THAT THE PAINT BEGAN TO CHIP ABNORMALLY NEAR THE DRIP RAIL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY. SEVERAL YEARS AFTER THE REPAIR, THE FAILURE BECAME PROGRESSIVELY WORSE BECAUSE THE PAINT BEGAN CHIPPING FROM VARIOUS PARTS OF THE EXTERIOR OF THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT MAKE ANY REPAIRS BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 67,000.

MY DASHBOARD IS VERY BRITTLE, CRACKING BAD AND IS CONTINUALLY GETTING WORSE. DURING OUR LAST COLD WEATHER, I TURNED ON MY HEATER AND A PIECE OF THE PLASTIC WINDSHIELD DEFROSTER VENT POPPED UP AND HIT MY WINDSHIELD AND FELL INTO THE VENT. IT DOES THIS WHEN I TURN ON MY A/C IN HOT WEATHER WHEN I CAN HEAR PLASTIC PIECES FALLING DOWN INTO THE DASH. IF THAT FLYING PIECE OF PLASTIC WOULD HAVE HIT ME OR ONE OF MY FAMILY MEMBERS, IT COULD HAVE CAUSED AN INJURY ESPECIALLY IF IT HIT ONE OF US IN THE EYE. I HAVE READ IN MANY ONLINE FORUMS OF OTHER DODGE RAM OWNERS EXPERIENCING THE SAME ISSUE BUT DODGE WILL NOT FIX THE PROBLEM. ONE OF THE POSTS STATED THE DASHBOARDS ARE MADE OF CHEAP PLASTIC WHICH IS NOT UV RATED. IF MY VEHICLE IS INVOLVED IN A TRAFFIC COLLISION, THE BRITTLE DASHBOARD COULD...

THE DASHBOARD IN MY 2003 DODGE 2500RAM HD IS BREAKING UP INTO PIECES WHICH ARE NOW COMING OFF; WONDER IF THE PASSENGER SIDE AIR BAG IN DANGER OF ENGAGING. *TR

I PURCHASED A NEW 2003 DODGE RAM IN EARLY 2003. WITHIN A YEAR, THE DASH TOP CRACKED AND STARTED TO CAVE IN. I FOUND OUT FROM THE DEALERSHIP THAT THE DASH WAS MADE FROM AN INFERIOR PLASTIC MATERIAL AND EVEN IF I ALLOWED THEM TO DO A WARRANTY REPLACEMENT, THE DASH WOULD LIKELY CRACK AGAIN AND THAT IT WOULD BE BETTER FOR ME TO WAIT UNTIL CHRYSLER CAME OUT WITH A BETTER OEM DASH REPLACEMENT. I HAVE DONE A LOT OF RESEARCH SINCE THIS TIME AND HAVE DISCOVERED THAT THIS IS A VERY WIDESPREAD PROBLEM THAT CHRYSLER HAS REFUSED TO DO ANYTHING ABOUT UNTIL RECENTLY. I SEE WHERE SOME PEOPLE (ON THE WWW) ARE NOW REPORTING THAT THEY ARE GETTING SOME OFFERS FROM CHRYSLER TO REPLACE THEIR DASHES WITH A NEWLY IMPROVED DASH AT NO COST TO THE CUSTOMER. I HAVE RECENTLY CONTACTED MY LOCAL DODGE DEALERSHIP (BIG O DODGE...

ON OR ABOUT 10/25/2008 WE NOTICED A CRACK IN THE DASHBOARD OF OUR 2003 DODGE RAM PICKUP. THE CRACK WAS APPROXIMATELY 8 INCHES LONG AND WAS BEGINNING TO CRACK AT DIFFERENT ANGLES. ON 10/28/2008 WE CONTACTED CHRYSLER CUSTOMER ASSISTANCE AND WERE ASSIGNED A REFERENCE NUMBER: 18023982. WE WERE ADVISED TO TAKE OUR PROBLEM TO A LOCAL DEALER. WE VISITED SCOTT GOULD, SERVICE MANAGER AT VENICE DODGE IN VENICE, FLORIDA. SCOTT DID NOT EVEN LOOK AT OUR PROBLEM. HE INFORMED US THAT HE KNEW WHERE THE DASHES WERE CRACKING ,WAS AWARE OF THE PROBLEM BUT COULD DO NOTHING WITHOUT APPROVAL FROM CHRYSLER. WE CALLED THE CUSTOMER ASSISTANCE CENTER 1-800-992-1997 AND SPOKE TO A SUZY WHO REFUSED TO SHARE HER LAST NAME. SUZY TALKED TO SCOTT AND THEN CALLED US BACK AND INFORMED US THAT WE COULD HAVE OUR DASH REPLACED FOR 250$. I ASKED HER WHY WE HAD TO PAY TO...

2003 DODGE RAM 2500HD - DASH IS CRACKING ALL OVER, COULD LEAD TO FUTURE ELECTRICAL PROBLEMS IF NOT FIXED IN TIME. *TR

I HAVE A 2003 DODGE RAM 2500 WITH APPROX. 34,000 MILES ON IT IT IS WELL KEPT OVER THE PAST FEW WEEKS THE DASHBOARD HAS BEGAN TO SPLIT IN SEVERAL PLACES 1 RESULTED IN ME CUTTING MY HAND. *TR

SEVERAL CRACKS HAVE SPREAD ACROSS THE DASH. NO REASON FOR THESE TO HAVE HAPPENED AND THE LAST ONE SEEMED TO HAVE COMPLETELY FORMED IN A DAY OR SO. ALSO HAVE INTERMITTENT ELECTRICAL PROBLEMS, WHICH FROM THE MANY REPORTS ON THE INTERNET SEEM TO BE COMMON. *TR

DASHBOARD CRACKING. *TR

DASH JUST CRACKED FORWARD TO AFT IN THE CENTER. ONE DAY IT WAS NOT THERE AND THE NEXT DAY THERE WAS A CRACK. *TR

2003 DODGE RAM DASHBOARD CRACKING SINCE THE VEHICLE WAS 2 YEARS OLD AND DODGE HAS CONTINUED TO IGNORE THE FACT THAT THEY HAVE AN ISSUE WITH THE DASHBOARDS CRACKING. HOW MANY DO WE NEED TO GET THIS ISSUE RESOLVED. *TR

OVERNIGHT A CRACK APPEARED IN MY DASHBOARD FROM THE WINDSHIELD ALL THE WAY TO THE FRONT OF THE DASH RIGHT BEHIND THE STEERING WHEEL. THE CRACK IS ON THE DRIVER SIDE OF THE TRUCK. I HAVE BEEN TOLD THAT DODGE IS NOT RESPONSIBLE. MY VEHICLE IS A 2003 AND HAS BEEN GARAGE KEPT. I HAVE NOT YET COMPLETED PAYING FOR THE VEHICLE. ITS A RAM 2500 4X4 CUMMINGS DIESEL AND MY 4TH AND FINAL RAM TRUCK. *TR

DASH IS CRACKING. *TR

THE DASH BOARD ON MY 2003 DODGE RAM 2500 LARAMIE CRACKED. *TR

I HAVE AN 03 DODGE 2500 48000 MILES . THE MAIN DASHBOARD IS CRACKED FRONT TO BACK OVER THE PASSENGER AIRBAG, WHEN THE DASHBOARD FALLS IN IM AFRAID ITS GOING SET OFF THE AIR BAG. *AK

HELLO, I OWN A 2003 RAM AND MY DASHBOARD IS ALSO FALLING APART. I SAW PICTURES OF OTHER DODGE TRUCKS BROKEN DASHBOARDS AND MY DASHBOARD LOOKS A LOT WORST THAN MOST OF THEM. I CALLED THE DODGE DEALER WHERE I BOUGHT MY TRUCK AND THEY TOLD ME THAT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. IF IT ONLY HAD 1 CRACK I WOULD NOT BE AS UPSET BUT MY DASHBOARD HAS 8 CRACKS ON IT AND ITS LOOKING TERRIBLE. I BELIEVE I MIGHT START HAVING PROBLEMS WITH THE ELECTRIC UNDER THE DASHBOARD IF I DON'T GET THE PROBLEM FIXED. I AM STARTING TO THINK ABOUT THE OVERALL QUALITY OF THE TRUCK. MY SISTER, BROTHER AND I HAVE ALL BOUGHT BRAND NEW TRUCKS FROM THE SAME DEALER AT SANFORD, FLORIDA. IF THE DEALER DOES NOT HELP ME REPLACE THE DASHBOARD, I ASSURE YOU THEY WILL LOOSE OUR FAMILY BUSINESS. THANK YOU...

I OWN A 2003, DODGE, RAM, 2500, QUAD CAB, WITH AN EXTREMELY BADLY CRACKED DASHBOARD. *AK

THE OUTSIDE HANDLE THAT WAS GENERALLY USED TO HELP GET INTO TRUCK UNEXPECTEDLY RELEASED. AS A RESULT, CONSUMER FELL TO THE GROUND AND INJURED HIS BACK.*AK