NHTSA Complaint #10191840 — 2003 DODGE RAM 2500 STRUCTURE

Complaint Details

ODI Number	10191840
Vehicle	2003 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	May 7, 2003
Date Filed	May 28, 2007
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

HELLO, I OWN A 2003 RAM AND MY DASHBOARD IS ALSO FALLING APART. I SAW PICTURES OF OTHER DODGE TRUCKS BROKEN DASHBOARDS AND MY DASHBOARD LOOKS A LOT WORST THAN MOST OF THEM. I CALLED THE DODGE DEALER WHERE I BOUGHT MY TRUCK AND THEY TOLD ME THAT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. IF IT ONLY HAD 1 CRACK I WOULD NOT BE AS UPSET BUT MY DASHBOARD HAS 8 CRACKS ON IT AND ITS LOOKING TERRIBLE. I BELIEVE I MIGHT START HAVING PROBLEMS WITH THE ELECTRIC UNDER THE DASHBOARD IF I DON'T GET THE PROBLEM FIXED. I AM STARTING TO THINK ABOUT THE OVERALL QUALITY OF THE TRUCK. MY SISTER, BROTHER AND I HAVE ALL BOUGHT BRAND NEW TRUCKS FROM THE SAME DEALER AT SANFORD, FLORIDA. IF THE DEALER DOES NOT HELP ME REPLACE THE DASHBOARD, I ASSURE YOU THEY WILL LOOSE OUR FAMILY BUSINESS. THANK YOU :( *TR

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