2009 DODGE NITRO Air Bags Problems

The contact owns a 2009 Dodge Nitro. The contact received recall notification of the NHTSA Campaign Number: 20V396000 (Air Bag, Steering) however, the vehicle was taken to the dealer for the recall repair where the emblem was removed however, the emblem was then replaced due to parts were unavailable to complete the recall . The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2009 DODGE NITRO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE TO CHECK THE DIAGNOSTIC TROUBLE CODE AND STATED THAT THE FAILURE MAY BE RELATED TO THE AIR BAG MODULE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF CONSUMER STATED DEALER WAS CONTACTED AND WAS TOLD HER DODGE NITRO WAS NEVER ON RECALLED. ENCLOSED IS A REPORT STATING AIR BAGS HAS BEEN RECALLED.*JB

RESENTLY WHEN CAR IS STARTED ALL DASH LIGHTS GO OUT & THEN THE AIR BAG LIGHT REAPPEARS AS I DRIVE IT GOES OUT & THEN COMES BACK ON SO IT'SLIKE ITS DOES SPORADICALLY

I WAS DRIVING THE VEHICLE. I CAME TO A COMPLETE STOP AT A STOP SIGN. FOR NO APPARENT REASON, THE AIR BAG LIGHT CAME ON AND STAYED ON. I CONSULTED WITH THE MANUFACTURER DEALER WHERE THE VEHICLE WAS PURCHASED. THE DEALER CLAIMED THERE WAS NO RECALL FOR THE NITRO AIR BAG WHEN IN FACT CHRYSLER MINI-VANS WERE UNDER RECALL FOR A CLOCK SPRING WHICH IS PROBABLY THE SAME PART USED IN THE NITRO. TOOK IT TO THE DEALER AND WAS TOLD IS COULD BE SEVERAL THINGS BEGINNING WITH A SWITCH IN ONE SEAT. REPLACED THE SWITCH AND THE LIGHT IS STILL ON. THESE PARTS ARE $200-400 A PIECE TIMES TWO SEATS BECAUSE BOTH SEATS ACTIVATE THE AIR BAGS SENSORS. MORE IMPORTANTLY, NO GUARANTEED THAT THIS IS A SOLUTION TO THE PROBLEM. BASICALLY, DEALER IS NO SURE WHY THE AIR BAG LIGHT IS ON. CALLED CHRYSLER CUSTOMER CAR THEY HAD NO...