NHTSA Complaint #10556825 — 2009 DODGE NITRO

I WAS DRIVING THE VEHICLE. I CAME TO A COMPLETE STOP AT A STOP SIGN. FOR NO APPARENT REASON, THE AIR BAG LIGHT CAME ON AND STAYED ON. I CONSULTED WITH THE MANUFACTURER DEALER WHERE THE VEHICLE WAS PURCHASED. THE DEALER CLAIMED THERE WAS NO RECALL FOR THE NITRO AIR BAG WHEN IN FACT CHRYSLER MINI-VANS WERE UNDER RECALL FOR A CLOCK SPRING WHICH IS PROBABLY THE SAME PART USED IN THE NITRO. TOOK IT TO THE DEALER AND WAS TOLD IS COULD BE SEVERAL THINGS BEGINNING WITH A SWITCH IN ONE SEAT. REPLACED THE SWITCH AND THE LIGHT IS STILL ON. THESE PARTS ARE $200-400 A PIECE TIMES TWO SEATS BECAUSE BOTH SEATS ACTIVATE THE AIR BAGS SENSORS. MORE IMPORTANTLY, NO GUARANTEED THAT THIS IS A SOLUTION TO THE PROBLEM. BASICALLY, DEALER IS NO SURE WHY THE AIR BAG LIGHT IS ON. CALLED CHRYSLER CUSTOMER CAR THEY HAD NO ANSWERS PLUS I WAS TOLD ANYONE THAT COULD HELP ME WOULD REQUIRE A 24 HOUR TIME LAPSE BEFORE THEY WOULD ACTUALLY CALL ME BACK. CLERK ON THE OTHER END OF LINE WAS ASKING ME WHAT SHOULD THEY DO FOR ME TO FIX THE PROBLEM. *TR