2009 DODGE NITRO Steering Problems

The contact owns a 2009 Dodge Nitro. The contact received recall notification of the NHTSA Campaign Number: 20V396000 (Air Bag, Steering) however, the vehicle was taken to the dealer for the recall repair where the emblem was removed however, the emblem was then replaced due to parts were unavailable to complete the recall . The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.

WHILE USING THE REMOTE KEY TO LOCK/UNLOCK THE CARE, THE HORN STARTS BLARING, THE WIPERS (FRONT AND REAR) START GOING, WASHER FLUID SHOOTS OUT, DOORS LOCK AND UNLOCK INDEPENDENTLY. DOORS WILL NOT UNLOCK/LOCK WITH REMOTE. THE LIGHTS START BLINKING. I HAVE TO PHYSICALLY UNLOCK THE CAR AND QUICKLY OPEN BEFORE IT LOCKS AGAIN. THE SECOND TIME MY SON WAS DRIVING ON THE HIGHWAY AND THIS ALL OCCURRED WHILE HE WAS DRIVING AT NIGHT. HE WAS ABLE TO PULL OVER BUT WAS CLEARLY SHOOK UP. WHEN TURNING ON THE ENGINE THE HORN STARTS BLARING AGAIN, WITH LIGHTS BLINKING. IF HE TUNED ON/OFF THE WINDSHIELD WIPERS THE HORN STARTS BLARING AND THE LIGHTS START FLASHING. WHEN PRESSING THE ACTUAL DOOR LOCK THE HORN STARTS BLARING. IT TOOK 3 RESTARTS TO TRY TO CONTINUE THE DRIVE. IT IS CLEARLY UNSAFE TO DRIVE THIS VEHICLE AND IS NEGLIGENT ON OUR PART TO TRY TO...