2001 DODGE DURANGO Suspensionfrontcontrol Armupper Ball Joint Problems

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, BUT MOSTLY DURING TAKE OFF, THE VEHICLE MAKES POPPING AND CLUNKING NOISES. THE DEALER STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER, THE CONTACT DISAGREES. THE CURRENT MILEAGE WAS 167,230 AND FAILURE MILEAGE WAS 167,030.

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2007 FOR THE FRONT BALL JOINTS. SHE IMMEDIATELY HAD THE VEHICLE REPAIRED. WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR AN ALIGNMENT, THEY STATED THAT THE UPPER AND LOWER BALL JOINTS (WHICH WERE REPAIRED LESS THAN A YEAR AGO UNDER RECALL) NEEDED TO BE REPAIRED AGAIN. SHE FEELS THAT HER VEHICLE WAS REPAIRED WITH THE SAME DEFECTED COMPONENT. THE VEHICLE WAS REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 80,000.

WHEN I BOUGHT THE TRUCK I PUT ON A NEW SET OF TIRES AND HAD THE ALIGNMENT DONE AT A FIRE STONE ON 8/16-21/2008. THE FIRE STONE TOLD ME MY BALL JOINTS WERE GOING OUT. AND THEY SAID THE GOOD NEWS IS THAT THEY ARE UNDER RECALL. I TOOK IT TO THE DEALER THEY LOOKED UP THE VIN. # AND CHARGED ME LITTLE OVER $60.00. IN THE END THEY TOLD ME THAT THE SERVICE WAS DONE ALREADY AND TOLD ME THE MILES THAT IT WAS DONE AT. AT THAT TIME I STILL HAD 20,000 MILES TO GO BEFORE I HIT THAT AMOUNT. THE SHOP MANAGER TOLD ME THAT "SOMEONE MUST HAVE PUT THE WRONG MILES IN BECAUSE WE CHECK IT AND THERE DONE THAT IS WHY WE ARE CHARGING YOU A FEE. SO I WENT TO ANOTHER DEALER AND ASKED THEM. THEY LOOKED UP THE VIN.# AND SAID "THIS SERVICE...

MY VEHICLE IS 6 YEARS OLD, ABOUT 2 MONTHS AGO I NOTICED MY CAR BEGAN VIBRATING REALLY BADLY AND MY TIRES WERE WEARING FLAT ON THE DRIVERS SIDE. I TOOK MY DURANGO TO THE 76 SERVICE STATION AND THEY INSPECTED MY VEHICLE AND I WAS TOLD THAT MY RIGHT FRONT WHEEL BEARING WAS WORN, MY FRONT BALL JOINTS WERE WORN AND THE SWAY BAR BUSHINGS WERE WORN VERY BADLY AS WELL AS THE UPPER CONTROL ARMS WERE BAD. I HAVE ONLY SEEN RECALLS ON THE VEHICLES WITH 4X4 BUT I THINK THE 4X2 MODELS NEED TO ALSO BE INSPECTED. THIS IS NOT NORMAL WEAR FOR A VEHICLE ONLY BEING 6 YEARS OLD AND DRIVEN ONLY 14,280 A YEAR. I CANT AFFORD TO PAY THE 1500 DOLLARS THAT WAS QUOTED TO HAVE IT FIXED, SO NOW IT SITS UNLESS IT HAS TO BE USED, BECAUSE I AM AFRAID THAT MY FRONT...

TL* THE CONTACT OWNS A 2001 DODGE DURANGO SUV. THERE WAS A LOUD CLICKING NOISE IN THE FRONT END AND THE STEERING WHEEL PULLED. THE DEALER STATED THAT THERE WAS A RECALL ON THE BALL JOINTS. HOWEVER, IT DIDN'T APPLY TO THIS VEHICLE. ALSO, THE FRONT AND LOWER ARM BALL JOINTS WERE WORN OUT AND COULD BE REPAIRED AT COST TO THE CONTACT. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED AND OBSERVED RELATED COMPLAINTS. THE CURRENT AND FAILURE MILEAGE WERE 50,000. *AK

I BOUGHT MY 2001 DODGE DURANGO SPORT IN NOVEMBER 2000. OVER THE COURSE OF THE PAST SIX YEARS I HAVE HAD TO HAVE SO MANY REPAIRS AND REPLACEMENTS OF PARTS, BRAKES, TIRES, ELECTRICAL FUSES & RESISTORS DONE THAT I CAN HONESTLY SAY THAT I WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN. THE BIGGEST CONCERNS TO ME HAVE BEEN AROUND BRAKES NEEDING REPLACEMENT THREE TIMES, UPPER BALL JOINTS REPLACED DUE TO RECALL, LOWER BALL JOINTS EXHIBITING EXCESSIVE WEAR AS WELL (BUT NOT BEING ABLE TO GET DAIMLER/CHRYSLER TO FIX THEM BECAUSE IT ISN'T COVERED UNDER MY WARRANTY OR THE RECALL NOTICES) AND ABS & BRAKE LIGHTS ON THE DASHBOARD SHOWING UP INTERMITTENTLY. I HAD TO HAVE THE POWER STEERING LINE REPLACED COMPLETELY DUE TO IT RUSTING THROUGH AND CONTINUOUSLY LEAKING STEERING FLUID. THE DEALERSHIP REPLACED MY STEERING FLUID AND TOLD ME IT WOULD BE FINE TO DRIVE UNTIL THE PART CAME...

DT*: THE CONTACT STATED WHILE TURNING THE WHEEL TO EITHER SIDE REGARDLESS OF SPEED, THERE WAS A CREAKING NOISE IN THE STEERING COLUMN. THIS WAS ACCOMPANIED BY A VIBRATION IN THE STEERING WHEEL, AND THE VEHICLE PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE UPPER CONTROL ARM NEEDED REPLACEMENT DUE TO WEAR. THERE WAS A NHTSA RECALL # 04V596000, WHICH PERTAINS TO THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

2001 DODGE DURANGO UPPER BALL JOINTS WERE CORRODED. *TS THE CONSUMER RECEIVED A RECALL LETTER AFTER SHE HAD ALREADY EXPERIENCED THE FAILURE. WITH ONLY 64,000 MILES ON THE VEHICLE, THE ENGINE FAILED. *JB

DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED FOR THE UPPER BALL JOINTS, #04V596000. THE CONTACT PERFORMED THE RECALL WORK PRIOR TO THE RECALL AND SENT IN THE PAPERWORK AVAILABLE. THE MANUFACTURER REQUESTED THE ORIGINAL RECEIPT. THE CONTACT DID NOT HAVE A RECEIPT AND WAS DENIED REIMBURSEMENT. ALSO, SINCE PURCHASE, THE ABS JERKS AND THE VEHICLE SWERVES WHEN STOPPING AT ANY SPEED. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED AND NO REPAIR WAS AVAILABLE.

DT: THE CONTACT STATES RECEIVED A RECALL LETTER ON 8-17-05 REGARDING THE UPPER BALL JOINT ON 2001 DODGE DURANGO. SHE CALLED AND SET UP AN APPOINTMENT, AND THEY TOLD HER THEY DO NOT HAVE ANY PARTS BECAUSE THERE IS A BACKORDER. SHE THINKS THE RECALL SHOULD BE FIXED IN A TIMELY MANNER. SHE REPORTED HAVING PROBLEMS WITH THE BRAKES, AND HER HUSBAND TOLD HER THIS MIGHT HAVE SOMETHING TO DO WITH THE RECALL BECAUSE THE FRONT END MAY BE WEARING OUT THE BRAKES. THE STEERING WHEEL JUMPED AROUND IN HER HAND WHEN SHE APPLIED THE BRAKES.*AK

DT: THE CONSUMER WAS COMPLAINING THAT AFTER RECALL #04V596000 WAS FIXED. THE VEHICLE HAD TO BE REALIGNED. CONSUMER WAS UPSET THAT HE HAD TO PAY FOR ALIGNMENT. THE MANUFACTURER SHOULD HAVE PAID FOR THIS, AND IT SHOULD BE INCLUDED IN THE RECALL EXPENSES. THE RECALL WAS ON THE UPPER BALL JOINTS ON BOTH SIDES OF THE FRONT SUSPENSION. THE OWNER HAD THE RECALL FIXED ON 7-27-05. THE CONSUMER DID NOT HAVE ENOUGH MONEY TO PAY THE EXTRA CHARGE. HE WILL HAVE THIS FIXED AND GO BACK TO A MECHANIC FOR ANOTHER REALIGNED. THE CONSUMER WAS GOING TO DO THIS AT A LATER DATE. CALLED THE MANUFACTURER, AND THEY SAID THAT THE REALIGNMENT WASN'T SOMETHING THAT THEY WERE CONCERING. THEY WERE ONLY CONCERNED WITH THE RECALL. *AK

DT: CONSUMER STATES: SHE HAS A DODGE DURANGO THAT WAS RECALLED FOR THE BALL JOINTS. THE RECALL NUMBER WAS NOT AVAILABLE. SHE RECEIVED THE RECALL LETTER AROUND 1-05. THE DEALER DOES NOT HAVE THE PARTS. HE NAME WAS PUT ON A WAITING LIST IN 1-05 FOR THE PARTS. SHE STILL HAS NOT HEARD ANYTHING. SHE HAS CONTACTED THE DEALER AGAIN AND THEY TELL HER THE PART HAS NOT COME IN YET. THEY COULD NOT OFFER HER A LOANER TO USE UNTIL THE PARTS WERE IN. *NM

DEALER FLATLY REFUSED TO SERVICE THE VEHICLE FOR UPPER BALL JOINTS NHTSA RECALL 04V396000, SINCE CONSUMER DID NOT PURCHASE THE VEHICLE THERE, AND THE PARTS WERE AVAILABLE ONLY FOR THEIR CUSTOMERS.*AK

WHILE THE VEHICLE WAS BEING SERICED FOR THE UPPER BALL JOINTS ON THE NHTSA RECALL, THE LOWER BALL JOINTS WERE WERE DEFECTIVE.*AK

THE CONSUMER WAS INVOLVED IN TWO FRONTAL COLLISIONS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK THE FIRST INCIDENT OCCURED ON A SLIGHT SNOW COVERED ROAD. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN FRONT AND SIDE DAMAGE AND THE VEHICLE WAS BACKED AGAINST THE CONCRETE BARRIER. THE SECOND INCIDENT OCCURED WHILE THE VEHICLE WAS IN MOTION AND THE CONSUMER LOST CONTROL WHENTHE VEHICLE WAS DRIVEN OVER A SMALL ICE PATCH. THE CONSUMER HAD RUN INTO A LIGHT POLE AND COMPLETELY DAMAGED THE MIDDLE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED OF RECALL# 04V596000, WHICH MAY HAVE BEEN THE CAUSE OF BOTH INCIDENTS. *SC

DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD. *NM

A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED. HOWEVER, THE DEALER STATED THE PART WAS ON NATIONAL BACK ORDER. CONSUMER HAS BEEN WAITING SINCE DECEMBER 2004.*AK

DURING A ROUTINE INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER OF THE LOOSE UPPER/LOWER BALL JOINTS. THE DEALERSHIP DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

AFTER TAKING THE VEHICLE INTO THE DEALER, THE CONSUMER WAS TOLD THE BALL JOINTS WERE NOT DEFECTIVE AND DID NOT NEED TO BE REPLACED. AFTER TAKING THE VEHICLE INTO ANOTHER DEALER, THEY FOUND THE DEFECT AND REPLACED THE BALL JOINTS. NHTSA BALL JOINT RECALL 04V596000. *JB

NO PARTS WERE AVAILABLE FOR RECALL CAMPAIGN 04V596000 CONCERNING UPPER BALL JOINTS. HANOVER, DODGE, 717-637-1101. *AK

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO DEALER FOR INSPECTION IT WAS FOUND THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED, OTHERWISE THE WHEELS COULD FALL OFF. *AK

A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED, HOWEVER, DEALER STATED THAT THE PARTS WERE NOT AVAILABLE THIS HAD BEEN GOING ON FOR TWO MONTHS. *AK RECALL CAMPAIGN; THE CONSUMER STATED THAT SHE HAS HAD LIFETIME BRAKES INSTALLED ON HER VEHICLE TWICE. 4WD SHAFT WAS REPLACED TWICE. *TC

THE FRONT END WOBBLED/SHIMMIED WHILE DRIVING. THE MECHANIC INDICATED THAT THE FRONT WHEELS WERE COMPLETELY LOOSE BECAUSE THE UPPER BALL JOINTS WERE WORN OUT. A RECALL WAS ISSUED ON THIS MAKE/MODEL AND YEAR, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK

NOT SURE EXACTLY WHEN THE LAST FAILURE WAS BECAUSE I DON'T TRAVEL "ALL" THE TIME... BUT WHEN I DO... SOMETIMES THE EMERGENCY FLASHERS COME ON BY THEMSELVES AND CANNOT BE TURNED OFF. THIS IS NOT GOOD WHILE TRAVELING DOWN THE INTERSTATE HIGHWAYS. THE FLASHER SWITCH DOES NOT WORK ANY LONGER AND THE FLASHERS CANNOT BE TURNED OFF. I HEAR CLICKING NOISES UNDER THE DASH AND HAVE EVEN TRIED PULLLING FUSES... YOU CANNOT TURN THE EMERGENCY FLASHERS OFF. MY DESTINATION IS ABOUT 250 MILES AWAY AND WHEN THIS DOES HAPPENS, THEY MAY CONTINUE TO FLASH ALL NIGHT LONG RESULTING IN THE BATTERY BEING DEAD THE NEXT DAY. I HAVE A FEELING THIS HAPPENS EVEN WHEN I DON'T TRAVEL BECAUSE SOMETIMES WHEN I WANT TO GO SOMEWHERE THE BATTERY IS DEAD AND THE TRUCK HAS BEEN SITTING IN MY GARAGE ALL NIGHT.THIS IS OBVIOUSLY AN ELECTRICAL PROBLEM THAT COULD EVENTUALLY RESULT IN...

THE HUBS ALSO BECAME DEFECTIVE ONCE THE BALL JOINTS WERE DEFECTIVE. THIS SHOULD BE BROUGHT TO THE MANUFACTURER'S ATTENTION.*AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC

DURING A RECENT STATE INSPECTION ON MY 2001 DODGE DURANGO IT WAS FOUND THAT ONE OF MY UPPER AND BOTH LOWER BALL JOINTS WERE WORN EXTENSIVELY AND THAT THE VEHICLE FAILED INSPECTION.*AK I WAS SCHEDULED FOR A RECALL REPLACEMENT FOR THE UPPERS AS PER THE RECAL, HOWEVER AFTER CONTACTING DODGE, I WAS TOLD THAT THE LOWER BALL JOINT DAMAGE ARE UNRELATED TO THE RECALL. I FEEL THAT THE FAILURE AND DEFECT IN THE UPPER BALL JOINTS ARE THE PROXIMATE CAUSE OF THE LOWER BALL JOINT FAILURE, AND THAT THE RECALL SHOULD BE MODIFIED TO INCLUDE BOTH THE UPPER AND LOWER BALL JOINTS.

SAFETY IMPROVEMENT CAMPAIGN 04 V 596 000/BALL JOINT WEAR: THE CONSUMER STATED THE DEALER BROKE ONE OF THE LUG NUTS ON THE RIGHT FRONT WHEEL WHILE PERFORMING THE SAFETY REPAIRS AND THEY WANTED TO CHARGE THE CONSUMER FOR REPAIRING THE BROKEN LUG NUT. *JB

WHILE DRIVING 25 MPH, THE VEHICLE WOULD MAKES A HUMMING NOISE AND THE VEHICLE WOULD PULL TO THE RIGHT WHEN BRAKING. VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED. THE DEALER INFORMED THAT THEIR VEHICLE DID NOT FALL UNDER THE RECALL. *NM

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO MAKE THE REPAIR. *JB

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ABOUT THIS RECALL. OWNER LATER NOTIFIED THE LOCAL DODGE DEALERSHIP, AND WAS TOLD THAT PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER, AND THERE WAS NO ESTIMATED TIME FOR ARRIVAL. ALSO, OWNER CONTACTED THE MANUFACTURER, AND WAS ALSO INFORMED OF THE SAME. *AK

NHTSA CAMPAIGN 04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ON JANUARY 5, 2005 ON THE UPPER BALL JOINT RECALL. OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER ASKING WHY WAS IT TAKING SO LONG TO GET THE PARTS FOR THE RECALL. OWNER WAS PUT ON A WAITING LIST FOR THREE WEEKS. AK THE DEALER TOLD THE CONSUMER THAT THEY CAN NOT MEET THE DEMANDS OF ALL THE RECALLS. *TC

CONSUMER RECEIVED RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, THE DEALERSHIP TOLD CONSUMER THAT THE MANUFACTURER STATED THAT THEY WERE ONLY TO REPLACE THE BALL JOINTS, BUT CONSUMER WILL HAVE TO PAY FOR THE ALIGNMENT. *AK

THE DEALERSHIP IS NOT ABLE TO PERFORM THE UPPER BALL JOINT WEAR RECALL WITHIN A REASONABLE TIME. THE NEXT AVAILABLE APPOINTMENT IS 4-6 MONTHS BECAUSE THEY ARE ONLY PERFORMING 2 RECALL REPAIRS PER DAY. *AK

NHTSA RECALL 04V596000; CONCERNING UPPER BALL JOINT WEAR. THE DEALER REFUSED TO HONOR THE RECALL WITHOUT AN EXPLANATION. *AK *SC *JB

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO APPOINTMENTS UNTIL MAY, WHICH COULD BE DANGEROUS FOR CONSUMER TO OPERATE THE VEHICLE.*AK

">BALL JOINT FAILURE. *BF THE CONSUMER WAS INFORMED THAT THE FRONT WHEEL WAS DANGEROUSLY LOOSE AND WAS UNSAFE TO DRIVE. THE HUB NUT WAS LOOSE. *TC

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO THE DEALER FOR REPAIRS RESULTS SHOWED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED AS WELL. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK THE CONSUMER HAS ATTEMPTED TO CONTACT THE MANUFACTURER FOR FOUR DAYS BUT ONLY GETS AN ANSWERING MACHINE. *NM

THE STEERING IN MY 2001 DURANGO HAS BEEN VERY LOOSE AND DIFFICULT TO CONTROL ESPECIALLY OVER ROUGH ROADS SINCE ABOUT 30,000 MILES. ABOUT A YEAR AGO WHEN THERE WAS APPROXIMATELY 45,000 MILES ON IT, THERE STARTED TO BE VERY LOUD NOISES COMING FROM THE FRONT WHEELS. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I NEEDED NEW BRAKE PADS BUT NOTHING WAS MENTIONED ABOUT THE BALL JOINTS. I HAD A MECHANIC LOOK AT THE BRAKES AND WAS TOLD THEY WERE FINE, BUT THAT THE UPPER AND LOWER BALL JOINTS SEEMED UNUSUALLY WORN. WHEN I HEARD OF THE RECALL DECEMBER 10, 2004 FOR THE UPPER BALL JOINTS, I TOOK MY VEHICLE IN TO BE CHECKED. THEY VERIFIED THAT THE UPPER BALL JOINTS WERE "ALMOST GONE" AND REPLACED THEM ACCORDING TO THE RECALL. HOWEVER, THEY THEN INFORMED ME THAT THE LOWER BALL JOINTS WERE JUST AS BAD AND NEEDED TO BE...

I HAVE A 2001 DODGE DURANGO. IT WAS MAKING A SQUEAKING NOISE AROUND THE DRIVER SIDE FRONT TIRES. I TOOK IN TO MY LOCAL DEALER. THEY KEPT MY CAR FOR 4 DAYS AND REPLACED THE SWAY BAR BUSHINGS AND THE SUSPENSION. THEY THEN TOLD ME THAT IT DIDN'T RECTIFY THE PROBLEM; THEREFORE, THEY WOULD KEEP AN OPEN TICKET ON THIS AND IF ANYTHING CAME UP SIMILAR TO MY PROBLEM THEY WOULD NOTIFY ME. WELL, THE NOISE HAS GOTTEN WORSE, AND WE HAVE SEEN NUMEROUS THINGS ON THE NEWS ABOUT THE UPPER BALL JOINTS. MY HUSBAND THEN CALLED THEM, AND THEY SAID THEY HAD NO SUCH PROBLEM, AND NO OPEN TICKETS OR RECORD OF MY BRINING IN THE CAR. I HAVE 2 CHILDREN AND NUMEROUS NIECES AND NEPHEWS WHO ARE WITH ME. I AM AFRAID THAT SOMETHING MIGHT HAPPEN. I DON'T FEEL THIS IS RIGHT WHEN YOU PAY A FORTUNE FOR...

VEHICLE KEPT PULLING TO THE RIGHT, AND THE TIRES KEPT WEARING FROM THE OUTSIDE. THE BALL JOINTS HAD TO BE REPLACED.*AK....CONSUMER CLAIMED DEALER MEVER CHECKED THE ALIGNMENT. INSISTED THAT CONSUME RHAD TO BUY NEW TIRES BEFORE DEALER WOULD ALIGN THE VEHICLE. *AK

CONSUMER HEARD A CLICKING NOISE AND EXPERIENCED A SHAKING STEERING WHEEL AT LOW SPEEDS AND TURNS, MAKING THE ABILITY TO CONTROL VEHICLE UNEASY. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE VEHICLE NEEDED THE UPPER BALL JOINTS REPLACED.*AK

I RECENTLY HAD NEW TIRES PUT ON MY DURANGO AND WAS GOING TO HAVE A ALIGNMENT DONE. AT THAT TIME I WAS INFORMED THAT MY RIGHT UPPER BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED DUE TO EXCESSIVE WEAR. THIS SEEMS TO BE HAPPENING TO MOST OF THE DODGE LIGHT TRUCKS AND SUV'S AND IS OBVIOUSLY A DEFECT IN THE PRODUCT. I DID NOT HAVE THE REPAIR DONE AT THE TIME. IT IS TO COSTLY TO BUY BOTH TIRES AND HAVE TO DO THE REPAIRS AT THE SAME TIME ESPECIALLY AROUND CHRISTMAS. I FEEL THAT THIS IS THE RESPONSIBILITY OF DODGE TO CORRECT THE OBVIOUSLY DEFECTIVE EQUIPMENT.*AK

I HAVE BEEN HEARING ABOUT DODGE DURRANGO RECALLS FOR YEARS 00-03 AND I HAVE A 2001. I HAVE RECENTLY ON DECEMBER 2 WENT TO GET NEW TIRES AND AN ALIGNMENT WHEN I WAS NOTIFIED THAT MY BALL JOINTS ON ALL 4 WHEELS WERE BAD, ALONG WITH A LOWER BALL JOINT ON THE FRONT PASSENGER SIDE. I DON'T FEEL THAT CUSTOMERS OF DAIMLER CHRYSLER SHOULD HAVE TO PAY FOR THIS. I, FOR ONE DON'T HAVE THE MONEY TO GIVE OUT TO REPLACE THIS PROBLEM RIGHT AWAY ESPECIALLY AROUND CHRISTMAS. DAIMLER CHRYSLER SHOULD REPLACE THEM BECAUSE THEY HAVE A DEFECTIVE PRODUCT.

FAILED FRONT END BALL JOINTS. *JB

DODGE DEALER INDICATED THAT BOTH UPPER AND LOWER BALL JOINTS ON BOTH FRONT TIRES NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. HE STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE THE WHEELS COULD FALL OFF. MY CAR HAS ALWAYS HAD PROBLEMS WITH ITS WHEELS. I HAVE REPLACED THE ROTORS TWICE AND HAD TO BY TIRES SOONER THAN I SHOULD HAVE DUE TO PREMATURE AND UNEVEN WEAR EVEN THOUGH I HAD MY TIRES ROTATED AND REALIGNED FREQUENTLY. WHEN WE FIRST PURCHASED THE CAR IN MADE REALLY STRANGE NOISES AT THE FRONT WHEELS. WE TOOK IT IN TO THE DEALERSHIP TO GET FIXED. THE CAR JUMPY WHEN I GO OVER ROUGH AREAS OF A ROAD. IT SEEMS TO BOUNCE IN ALL DIFFERENT DIRECTIONS. I HAVE TO BE VERY CONSCIOUS WHEN GOING OVER UNEVEN ROADS OR I MIGHT LOSS CONTROL OF THE STEERING. I FEEL THAT DODGE SHOULD COVER THE COST OF...

I HAVE HAD TO REPLACE THE ROTORS THREE TIMES AND ALSO HAD THEM RESURFACED 3 TIMES IN 3 YEARS. NOW I HAVE BEEN TOLD THE BALL JOINTS ARE IN VERY BAD SHAPE AND MUST BE REPLACED RIGHT AWAY. I HAVE OWNED OTHER DODGE VEHICLES THROUGH-OUT THE YEARS AND I'M VERY DISAPPOINTED WITH THIS ONE. *NM

MY 2001 DODGE DURANGO HAS HAD A POPPING NOISE ON THE FRONT END FOR SOME TIME. I RECENTLY HAD TIME TO DISASSEMBLE THE FRONT END AND FOUND THAT MY UPPER BALL JOINTS WERE EXCESSIVELY WORN. I RESEARCHED THE INTERNET TO SEE IF DODGE HAD A RECALL. I ALSO E-MAILED DODGE AND THEY RESPONDED THAT IT IS UNDER INVESTIGATION. UPPER BALL JOINTS, IF ENGINEERED CORRECTLY, SHOULD LAST OVER 100,000 MILES. THE POPPING NOISE HAS BEEN ACTIVE SINCE ~ 50,000 MILES AND I CURRENTLY HAVE 89,000 MILES. I CALLED A LOCAL DODGE SERVICE DEPARTMENT AND THEY QUOTED ME $390.00 TO REPAIR ONE UPPER BALL JOINT, WHICH WILL REQUIRE AN ALIGNMENT AS WELL. UPPER BALL JOINTS COST ~ $45.00 AT ANY PARTS DEALER AND ALIGNMENTS ~ $60.00. I DO NOT THINK THAT DODGE SHOULD CHARGE CONSUMERS FOR THEIR FAULTY ENGINEERING. A RECALL SHOULD BE IN EFFECT, BEFORE SOMEONE GETS HURT OR KILLED CAUSED...

2ND ALIGNEMENT IN 6 MONTHS. MECHANIC SHOWED DETERIORATED BALL JOINTS AND PLAY. UNABLE TO CORRECT ALIGNEMENT ISSUES DUE TO SEVERLY WORN BALL JOINT COMPONENTS. WORN TIRES DUE TO CONDITION.*AK

FRONT UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. AS A RESULT, VEHICLE WAS UNABLE TO PASS INSPECTION, UNLESS REPLACED. *AK *TC

I WAS TURNING A CORNER GOING LESS 10 MILES AN HOUR,WHEN I HEARD A POP, LIKE A FLAT TIRE WOULD MAKE ,AND THEN THE CAR SHIFTED TO THE LEFT DRIVER SIDE. THE WHEEL HAD BROKE OFF WHERE THE BALL JOINTS MEET. THE TIRE WAS SITTING UNDER THE LEFT SIDE OF THE FRAME. THE COMPLETE DAMAGE AND REPAIRED PARTS TO THE VEHICLE, WAS THE UPPER AND LOWER BALL JOINTS, TWO BOOTS AND AN ALIGNMENT WAS DONE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP(SPRADLEY MOTORS),WHERE THEY GOT APPROVAL FROM THE WARRANTY TO FIX AND REPLACE. I DON'T KNOW IF PART IS AVAILABLE. *JB