2001 DODGE DAKOTA — Problems, Recalls & Safety Data
N/A
Safety Rating
945
Owner Complaints
14
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2001 DODGE DAKOTA
The 2001 DODGE DAKOTA has received a total of 945 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING, SUSPENSION:FRONT:HUB. 13 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Suspensionfrontcontrol Armupper Ball Joint (162 complaints), Suspensionfrontcontrol Armlower Ball Joint (77 complaints), and Service Brakes Hydraulicfoundation Componentsdiscrotor (54 complaints).
Recalls for the 2001 DODGE DAKOTA
NHTSA has recorded 14 recalls for the 2001 DODGE DAKOTA, potentially affecting up to 2,835,136 vehicles.
Recall 09E025000 — EXTERIOR LIGHTING:HEADLIGHTS
| 42,540 vehicles affected
Defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
View full details →Recall 09E012000 — EXTERIOR LIGHTING
| 16,270 vehicles affected
Defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
View full details →Recall 08E064000 — SUSPENSION:FRONT:HUB
| 2,805 vehicles affected
Defect: SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE...
Consequence: IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Remedy: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
View full details →Recall 07V555000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 576,418 vehicles affected
Defect: ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE...
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
View full details →Recall 06E065000 — EXTERIOR LIGHTING
| 3,593 vehicles affected
Defect: CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
View full details →Recall 06E024000 — ENGINE AND ENGINE COOLING
| 44,386 vehicles affected
Defect: CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND...
Consequence: A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
View full details →Recall 06E026000 — EXTERIOR LIGHTING
| 61,944 vehicles affected
Defect: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
View full details →Recall 06E011000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 7,291 vehicles affected
Defect: CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
View full details →Recall 04V596000 — SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
| 592,707 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD...
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full details →Recall 03V505000 — EQUIPMENT:OTHER:LABELS
| 35,692 vehicles affected
Defect: ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
View full details →Recall 03V389000 — ELECTRICAL SYSTEM:WIRING
| 50,082 vehicles affected
Defect: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS, THE HEADLAMP AND DASH WIRING HARNESS MAY BE CHAFED BY THE ACTUATION OF THE CLUTCH PEDAL. THIS COULD RESULT IN ABNORMAL OPERATION OF THE WIPERS, TURN SIGNALS, HORN OR LIGHTING SYSTEMS.
Consequence: THIS COULD AFFECT DRIVER VISIBILITY, COULD PREVENT A DRIVER FROM SOUNDING A WARNING BY USING THE HORN, AND, WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REROUTE THE WIRE HARNESS AND REPAIR THE HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 3, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
View full details →Recall 01V233000 — SEAT BELTS:FRONT:ANCHORAGE
| 104,252 vehicles affected
Defect: VEHICLE DESCRIPTION: QUAD CAB PICKUP TRUCKS. THE FRONT OUTBOARD LOWER SEAT BELT ANCHOR BOLTS MAY NOT BE TIGHTENED CORRECTLY.
Consequence: AN IMPROPERLY TIGHTENED SEAT BELT ANCHOR MAY NOT PROVIDE THE ANTICIPATED LEVEL OF OCCUPANT RESTRAINT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE DRIVER AND PASSENGER SIDE LOWER SEAT BELT ANCHOR BOLTS AND TIGHTEN TO SPECIFICATION. OWNER NOTIFICATION BEGAN JULY 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO...
View full details →Recall 01V077000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 85,400 vehicles affected
Defect: VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
Consequence: THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
Remedy: DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME...
View full details →Recall 00V366000 — CHILD SEAT
| 1,211,756 vehicles affected
Defect: VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
View full details →Owner Complaints for the 2001 DODGE DAKOTA
945 complaints have been filed with NHTSA for the 2001 DODGE DAKOTA. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2001 Dodge Dakota. The contact received notification of NHTSA Campaign Number: 00V366000 (Child Seat); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2001 Dodge Dakota. The contact stated that after taking the vehicle to an independent mechanic to have the catalytic converter replaced, the vehicle stalled while driving at various speeds. There was no warning light illuminated. Due to the failure, the contact had to have the vehicle towed to the residence on nine separate occasions. The vehicle was also towed to a dealer, where the PCM was replaced; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to the Sentry Key Immobilizer Module (SKIM). The contact believed that a defect with the SKIM had caused the sudden stall with the security light flashing. The vehicle was not repaired. The failure mileage was 119,000.
My 2001 Dodge Dakota has a faulty SKIM system. The vehicle goes into No-Start/Stall while driving down the road. I have had it at a dealership and they do not have technical experience with these older vehicles that require an “antiquated software system”. This is a dangerous situation, particularly in foothills with winding roads.
The contact owns a 2001 Dodge Dakota. The contact stated that after taking the vehicle to an independent mechanic to have the catalytic converter replaced, the vehicle stalled while driving at various speeds. There was no warning light illuminated. Due to the failure, the contact had to have the vehicle towed to the residence on nine separate occasions. The vehicle was also towed to a dealer, where the PCM was replaced; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to the Sentry Key Immobilizer Module (SKIM). The contact believed that a defect with the SKIM had caused the sudden stall with the security light flashing. The vehicle was not repaired. The failure mileage was 119,000.
The contact owns a 2001 Dodge Dakota. The contact stated while driving 30 MPH, the vehicle shifted out of gear. The contact stated that the vehicle was shifted into park(P) but rolled unintendedly. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 234,000.
View all Suspensionfrontcontrol Armupper Ball Joint complaints →
Safety Rating for the 2001 DODGE DAKOTA
NHTSA has not yet tested the 2001 DODGE DAKOTA in its New Car Assessment Program.
Technical Service Bulletins for the 2001 DODGE DAKOTA
Chrysler (FCA US, LLC) has issued 13 technical service bulletins (TSBs) for the 2001 DODGE DAKOTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9002872 — EQUIPMENT ADAPTIVE/MOBILITY
56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
2400502 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SUBJECT REGARDING HEATER AIR CONDITIONER CONTROLLER REPROGRAMMING. *SLC
1800302 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES MAY EXHIBIT ROUGH IDLE AFTER COLD START UP, SAG OR HESITATION AFTER COLD START, WARM IDLE INSTABILITY, AND SPARK KNOCK. *TT
01020 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ADVANCE SERVICE INFORMATION REGARDING DRBIII UPDATE VERSION 52.3 - SOFTWARE CODE ERROR AFFECTING 2001 DAKOTA / DURANGO RECALL 975 TRANSFER CASE CONTROL MODULE FLASH PROCEDURE. *TT
1100201 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SOME VEHICLES MAY EXHIBIT A HISSING SOUND WHEN WATER FROM THE EVAPORATOR DRAIN DRIPS ON THE EXHAUST. *TT
01007 — STRUCTURE:BODY
SOME VEHICLES MAY HAVE BEEN BUILT WITH SEALER VOIDS BETWEEN THE REAR WINDOW AND THE BODY FLANGE. THIS COULD LEAD TO WATER LEAKS AROUND THE REAR WINDOW.
0803200 — UNKNOWN OR OTHER
A CONDITION MAY EXIST WHERE THE SERVICE 4WD LAMP IS ILLUMINATED ON 4.2 VEHICLES. *JB
963 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EMISSIONS RECALL TO INSTALL AN EVAPORATIVE CANISTER PURGE ORIFICE WHICH WAS INADVERTENTLY OMITTED. *JB
00066 — EXTERIOR LIGHTING:FOG LIGHTS
ADVANCE SERVICE INFORMATION REGARDING THE INCORRECT REPLACEMENT OF THE FOG LAMP BULB NUMBER. *TT
1300200 — POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION PERTAINING TO TRANSMISSION CROSSMEMBER SERVICE. *TT
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2001 DODGE DAKOTA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DAKOTA
- 1996 DODGE DAKOTA — 250 complaints
- 1997 DODGE DAKOTA — 650 complaints
- 1998 DODGE DAKOTA — 793 complaints
- 1999 DODGE DAKOTA — 1,011 complaints
- 2000 DODGE DAKOTA — 1,095 complaints
- 2001 DODGE DAKOTA (current)
- 2002 DODGE DAKOTA — 946 complaints
- 2003 DODGE DAKOTA — 419 complaints
- 2004 DODGE DAKOTA — 287 complaints
- 2005 DODGE DAKOTA — 596 complaints
- 2006 DODGE DAKOTA — 384 complaints
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints
- DODGE JOURNEY — 7,849 total complaints