2021 CHEVROLET SUBURBAN Power Train Problems

23 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Power Train Issues in the 2021 CHEVROLET SUBURBAN

23 power train complaints have been filed with NHTSA for the 2021 CHEVROLET SUBURBAN. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

23
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Power Train Complaints

#11719462 |
My [XXX] Daughter lost the ability to put the vehicle in reverse while running errands on a Saturday. We had to push the truck out of the parking spot "backwards" in neutral in order to get the vehicle in a position to put it in "drive". She had been going in and out of shopping centers (forwards and backwards) earlier when the reverse suddenly stopped. I dropped the vehicle at a nearby auto shop in a fit of desperation (maybe 1/2 mile away). They told me they thought the transmission was shot, so I picked it up and took it to Andean Chevrolet (Dealer) in Cumming, GA. While driving it to Andean on Tuesday (2/17), the transmission went into low acceleration mode where I couldn't go into upper gears and topped-out at 3,500 rpm's max for the 13+ miles (30 min) drive. Andean confirmed on Friday (2/19) that the entire...
#11718829 |
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle decelerated unintendedly. Additionally, the vehicle failed to exceed 42 MPH. Later in the day, the gear shifter was shifted to reverse; however, the vehicle failed to reverse as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was at the dealer from December 2024 until June 2025. The vehicle was picked up from the dealer. The contact stated that while driving at an undisclosed speed, the engine seized and failed to restart. The vehicle was towed back to the dealer, where the contact was informed that the fuel...
#11717307 |
The contact owns a 2021 Chevrolet Suburban. The contact stated that while in reverse (R), the vehicle failed to reverse as intended. The contact’s wife continued driving at approximately 55 MPH, and an unknown message was displayed, and the vehicle failed to exceed 55 MPH. Additionally, the transmission was stuck in gear and failed to upshift into the next gear as designed. The vehicle was pulled over to the side of the road, and the battery was disconnected and reconnected, but the message remained displayed. The vehicle was towed to an independent mechanic, where it was determined that the transmission control valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,600.
#11715642 |
My vehicle will not go in reverse.
#11704228 |
I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull over or get out of the way of oncoming semi trucks. The last incident again left the vehicle undriveable at 84k miles, with the dealer currently reporting that it is a lifter and cam shaft issue. Resulting in a 10k bill. They state that it is not covered under the recall of these engines because it is the...
#11671818 |
Engine is skipping when in reverse.
#11667883 |
The vehicle started rumbling/vibrating/shaking when getting up to speed and at a consistent speed. Brought to an independent service center and was old that the torque converter is failing. No warning lamps or other problems prior to rumbling/vibrating that started on 5/22/25.
#11662243 |
While driving at normal highway speed, the vehicle speed is suddenly reduced and it feels and sounds like the transmission has shifted into low gear. The following warning light activated: Reduced Acceleration Drive with Care. The GM dealership service center stated that the transmission control valve body needed to be replaced. They indicated that this was a known issue. I believe a safety recall should be issued for this defective part.
#11661849 |
Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue. On may 15 when we received a warning light about transmission we went to the dealership that day they said they were about two weeks backed up but flushed the transmission and paid $504 for the service. Since that day we also received numerous warning light which include. Driver window. Esc. Winshield fluid. Tire pressure. Lift gate open. Forward Collision System Unavailable. Your 2021 Chevrolet Suburban detects a battery, starter or connection issue. Lastly the check engine light came on and the car won’t start.
#11652215 |
History of transmission shifting issues shortly after purchase (CPO from Dealership). Vehicle was taken to two separate dealerships, several times for this issue while still under the 100,000 mile CPO warranty. Dealerships claimed they could not replicate the issue, however problem continued. Now at 1198xx miles, the transmission failed while driving. was accelerating from stop and and the vehicle bucked, the rpms jumped, the service indicator illuminated, and when the vehicle stuck in limp mode. I spoke with one of the dealerships and explained the history and suggested my vehicle failure was exactly as described in the safety recall and they informed my VIN was not included in any recall or service campaign and the could do nothing for me. I called the GM customer service number, pled my case and was told the same thing
#11651710 |
After making a left turn on the street and picking up speed to 30mph the vehicle suddenly almost stopped and the engine raved up. It was so dramatic and unexpected that we thought the vehicle behind us was gonna hit us. Now vehicle only drives forward without shifting gears and doesn’t go reverse.
#11645017 |
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not covered under NHTSA Campaign Number: 24V797000 (Power Train), which the contact linked to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
#11641993 |
Vehicle suddenly died and wont restart. The fuel control module was previously replaced. There was a recall for certain VINs but mine wasn't included even though I experienced the failure of the recalled part! This is extremely dangerous for the vehicle to suddenly die under way. In 2022 the fuel control module was replaced after the dangerous failure. The NHTSA recall that was for this part but excluded my vehicle is N212332040. You need to immediately include other VINs for this recall! Today I experienced the same symptoms. The car died while in gear and running and would not restart. The dealer is diagnosing the issue to determine if it is the same fuel control module. I highly suspect it is. If it isn't, there is another extremely dangerous defect with this vehicle.
#11641606 |
Connecting rod bearing failure at 62,000 miles
#11636720 |
Hi, my name is [XXX] . I have two major issues with my 2021 Chevrolet Suburban: The value body failed for the 2021 Suburban in December, causing engine power reduction and the engine transmission was not shifting properly. This was covered by my extended warranty, which I paid $2500 extra for at the time of purchase. Also, this VIN is for a Chevy Suburban Duramax Diesel. The Emissions Control Module ( ECM ) light has come on several times, starting from about 20K miles to now 61K miles. I noticed the ECM light comes on at about a 8K mile interval. I take it into the dealership and they have told me this is due to a software issue and then they reset the light. This has happened on at least 4 occasions since about 20K miles. However, now at 61K miles, they are telling me that the exhaust system...
#11633713 |
Rear drive shaft friction Message on the display read: Service Transmission Now Unable to Shift Soon
#11630671 |
Has been in the dealer multiple times for very hard shifting issues. Jerks when shifting gears from stop or in lower speeds. They have tried everything and cannot figure it out. But the techs have felt it when driving as well. It has been doing it for a long time. And it’s a concern when driving, I do not feel safe.
#11565887 |
Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make, and model. They said they weren't replacing both sides of the lifters. Luckily we were still under the warranty for this repair. Now, a little over a year later on the day we were taking it to trade in, the engine light came on and the engine started chugging again. I knew immediately what the problem was. I took it to the same dealership and they quickly diagnosed it with a lifter failure on the driver side. Unfortunately we are out of warranty at 80,200 miles. The vehicle is only 2 years old. We have been advised...
#11503779 |
Multiple issues with transmission since owned. It randomly goes into "limp" mode and everything will blink and it won't start back. The transmission has always shifted hard and sounded funny they told me if was normal for the vehicle. Leaking transmission fluid when owned for 4 months. I have had to the dealer multiple times, several repairs, told it is safe to keep driving by GM. The inverter is bad and told me it was ok to drive until they can repair. GM will not give me a fair response or answer. The dealership won't buyback, and offered to purchase for nearly 30k less than I bought it for 18 months ago brand new. The engine light comes on and off randomly told me it was ok with a diesel it may do that when it gets cold.
#11447110 |
Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This...
#11432193 |
Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair
#11431340 |
The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.
#11424684 |
Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem before a malfunction of electronics controlling the drivetrain. Can something be done before any injury or death occurs.
Check any vehicle history by VIN - Free vehicle history report