NHTSA Complaint #11565887 — 2021 CHEVROLET SUBURBAN

Originally we had an engine light come on upon the engine chugging and the vehicle lunging forward at times. The diagnostic showed a bad lifter on the passenger side. They then replaced the passenger side lifters. We asked them to replace both sides since this was a known problem with our year, make, and model. They said they weren't replacing both sides of the lifters. Luckily we were still under the warranty for this repair. Now, a little over a year later on the day we were taking it to trade in, the engine light came on and the engine started chugging again. I knew immediately what the problem was. I took it to the same dealership and they quickly diagnosed it with a lifter failure on the driver side. Unfortunately we are out of warranty at 80,200 miles. The vehicle is only 2 years old. We have been advised not to drive the vehicle until it is repaired. I should not be responsible for the cost of the repair when this is obviously a known defect with the lifters for my year, make, and model. They should have replaced all lifters when the vehicle was originally brought in for the passenger side lifter failure. This should already be a recall by GM for the amount of vehicles that have and will experience this lifter failure. There is actually a class action lawsuit filed against GM for the lifter failure.