NHTSA Complaint #11704228 — 2021 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11704228
Vehicle 2021 CHEVROLET SUBURBAN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull over or get out of the way of oncoming semi trucks. The last incident again left the vehicle undriveable at 84k miles, with the dealer currently reporting that it is a lifter and cam shaft issue. Resulting in a 10k bill. They state that it is not covered under the recall of these engines because it is the top of the engine versus the bottom. Clearly, the engine oil problem noted in the recall has contributed to these issues . and the crankshaft not syncing properly with the lifters.

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