2024 CHEVROLET EQUINOX EV — Problems, Recalls & Safety Data
5/5
Safety Rating
140
Owner Complaints
1
Recall
54
Service Bulletins
0
Investigations
Overview of the 2024 CHEVROLET EQUINOX EV
The 2024 CHEVROLET EQUINOX EV has received a total of 140 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT. 54 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Visibilitywiper (58 complaints), Forward Collision Avoidance Automatic Emergency Braking (15 complaints), and Unknown Or Other (13 complaints).
Recalls for the 2024 CHEVROLET EQUINOX EV
NHTSA has recorded 1 recall for the 2024 CHEVROLET EQUINOX EV, potentially affecting up to 23,700 vehicles.
Recall 25V639000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 23,700 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and...
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for...
View full details →Owner Complaints for the 2024 CHEVROLET EQUINOX EV
140 complaints have been filed with NHTSA for the 2024 CHEVROLET EQUINOX EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 58 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 15 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 13 | 0 | 0 | 0 | 0 |
| Electrical System | 8 | 0 | 0 | 0 | 0 |
| Service Brakes | 8 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 6 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 6 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 5 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Automatic System Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelsdashboard | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Safety Rating for the 2024 CHEVROLET EQUINOX EV
The 2024 CHEVROLET EQUINOX EV received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CHEVROLET EQUINOX EV
General Motors, LLC has issued 54 technical service bulletins (TSBs) for the 2024 CHEVROLET EQUINOX EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6454 — UNKNOWN OR OTHER
This preliminary information discusses a possibility of the fasteners for the underbody panel coming loose and making a noise.
PIT6413 — UNKNOWN OR OTHER
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
N25-250378 (V652.20) — UNKNOWN OR OTHER
•Improvements to vehicle diagnostics. •Fixes to preserve battery life and improve charging. •Fixes to address issues with shifting. •Fixes for vehicle airflow in icy conditions. •Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is...
N25-249372 (V652.30) — UNKNOWN OR OTHER
• Fixes to help ensure accurate braking when a vehicle is detected. • Fixes to address erroneous braking. • Improvements to vehicle acceleration response in heavy traffic. • Improvements to braking responsiveness. • Fixes to help prevent battery drain. • Fixes to responsiveness issues with Wi-Fi, Navigation, Super Cruise, and...
N25-249372_1 (V652.30) — UNKNOWN OR OTHER
• Fixes to help ensure accurate braking when a vehicle is detected. • Fixes to address erroneous braking. • Improvements to vehicle acceleration response in heavy traffic. • Improvements to braking responsiveness. • Fixes to help prevent erroneous collision calls. • Fixes to address issues with OnStar stolen vehicle responses....
PIT6380 — UNKNOWN OR OTHER
This preliminary information covers a possible distorted mirror image after reinstalling the mirror glass.
PIP6043A — UNKNOWN OR OTHER
This Preliminary Information communicates the steps on diagnosing certain EV vehicles with a blank IPC screen, no charge or start concerns. Information includes steps to resolve for various symptoms are provided to the dealership technician.
25-NA-061 — STRUCTURE:BODY
This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
25-NA-061 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In.
N25-249834 — UNKNOWN OR OTHER
Update Title: Important Update GM N25-2498340 Release Notes: • Improves accuracy of service messages for high voltage charging system. • Reduces drain on 12V battery. • Improves performance of charging. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is...
Showing 10 of 54 technical service bulletins.
NHTSA Investigations for the 2024 CHEVROLET EQUINOX EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EQUINOX EV
- 2024 CHEVROLET EQUINOX EV (current)
- 2025 CHEVROLET EQUINOX EV — 202 complaints
- 2026 CHEVROLET EQUINOX EV — 0 complaints
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