2025 CHEVROLET EQUINOX EV — Problems, Recalls & Safety Data
5/5
Safety Rating
202
Owner Complaints
5
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2025 CHEVROLET EQUINOX EV
The 2025 CHEVROLET EQUINOX EV has received a total of 202 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, TIRES:TREAD/BELT, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE. 28 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Visibilitywiper (80 complaints), Unknown Or Other (25 complaints), and Service Brakes (18 complaints).
Recalls for the 2025 CHEVROLET EQUINOX EV
NHTSA has recorded 7 recalls for the 2025 CHEVROLET EQUINOX EV, potentially affecting up to 125,814 vehicles.
Recall 25V878000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 81,177 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric...
Consequence: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for...
View full details →Recall 25V704000 — TIRES:TREAD/BELT
| 22,914 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Consequence: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Recall 25V012000 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
| 2,890 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
View full details →Recall 25V012000 — SERVICE BRAKES, HYDRAULIC
| 2,890 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
View full details →Recall 24V925000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 7,606 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
View full details →Recall 24V925000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
| 7,606 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
View full details →Recall 24V737000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 731 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Consequence: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at...
View full details →Owner Complaints for the 2025 CHEVROLET EQUINOX EV
202 complaints have been filed with NHTSA for the 2025 CHEVROLET EQUINOX EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 80 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 25 | 0 | 0 | 0 | 0 |
| Service Brakes | 18 | 3 | 0 | 2 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 17 | 1 | 0 | 2 | 0 |
| Electrical System | 15 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 14 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 8 | 1 | 0 | 0 | 0 |
| Structurebody | 4 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes when this occurred and there was plenty of space before any type of collision. I was going roughly 5-10 mpg when this occurred having slowed down to allow the car to merge. Afterwards it took a few seconds for the car to allow me to re-engage the gas to start moving again. This type of phantom braking has occurred in other instances in my driveway and in store parking lots but this is the first time it's put me at risk. It is available for inspection as needed. This has not been examined or reproduced by the dealer on my vehicle or inspected.
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes when this occurred and there was plenty of space before any type of collision. I was going roughly 5-10 mpg when this occurred having slowed down to allow the car to merge. Afterwards it took a few seconds for the car to allow me to re-engage the gas to start moving again. This type of phantom braking has occurred in other instances in my driveway and in store parking lots but this is the first time it's put me at risk. It is available for inspection as needed. This has not been examined or reproduced by the dealer on my vehicle or inspected.
Driving several times in normal city conditions, the car activated the automatic emergency brakes stopping the vehicle in the middle of the street and in danger of being rear ended. There was no reason for the brakes to activate - we were driving below the speed limit in city streets
I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at night time. This was a completely empty intersection besides the 2 in front of me.
I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at night time. This was a completely empty intersection besides the 2 in front of me.
Safety Rating for the 2025 CHEVROLET EQUINOX EV
The 2025 CHEVROLET EQUINOX EV received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CHEVROLET EQUINOX EV
General Motors, LLC has issued 28 technical service bulletins (TSBs) for the 2025 CHEVROLET EQUINOX EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIC6601B — UNKNOWN OR OTHER
This Preliminary information communicates to the technician the possible cause for creak, rattle or tick noise coming from the LH side of the dash.
PIT6439 — UNKNOWN OR OTHER
This preliminary information states corrective measures for an over cancelling turn signal switch.
PIC6587E — UNKNOWN OR OTHER
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
N252519910 — SERVICE BRAKES
Certain vehicles may have a condition in which the Front Right Brake Line Fitting is torqued under specification. Dealers are to tighten the Front Right Brake Line Fitting to the specified torque.
N252494250 — WHEELS
Certain vehicles may be missing relevant information regarding the use of snow chains, snow socks, or other traction devices from the Owner’s Manual. Vehicle owners will be mailed an owner’s manual insert to include with other important printed material in the glovebox. For vehicles currently on dealer lots, dealers will...
N252502890 — ENGINE
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module.
N25-249763 (V652.40) — UNKNOWN OR OTHER
• Improves Super Cruise and parking assist behavior • Reduces false alerts and feature interruptions During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle...
N24-G172AE — UNKNOWN OR OTHER
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™ During the update process, your radio may stay on...
PIT6362B — UNKNOWN OR OTHER
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
25-NA-039 — UNKNOWN OR OTHER
This technical bulletin provides repair information to correct a customer concern of Remote-Control Door Lock and Theft Deterrent Transmitter Chevrolet Black Bowtie Poor Appearance.
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2025 CHEVROLET EQUINOX EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EQUINOX EV
- 2024 CHEVROLET EQUINOX EV — 140 complaints
- 2025 CHEVROLET EQUINOX EV (current)
- 2026 CHEVROLET EQUINOX EV — 0 complaints
Other CHEVROLET Models
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- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
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- CHEVROLET SUBURBAN — 10,375 total complaints