2012 CHEVROLET CRUZE Engine Problems

265 NHTSA complaints on file

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All Engine Complaints — Page 5

#10691277 |
REPORTED OIL PRESSURE DROP ALERT ON MY CAR, STRONG RUBBER BURNING SMELL AND SMOKE COMING FROM ENGINE. OIL WAS SPRAYING OUT ON ENGINE, REPORTED THE ISSUE TO CHEVY, HOWEVER THEY STATE NOTHING CAN BE DONE UNTIL MID APRIL. WAS SENT HOME DRIVING CAR IN THIS CONDITION AND WAS NOT OFFERED HELP NOR WAS MY CAR SERVICED OR FIXED DURING THE APPOINTMENT I MADE AT THE SUNRISE CHEVROLET LOCATION. *TR
#10690567 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE DID NOT IDLE PROPERLY AND THE VEHICLE WOULD STALL WHEN HE ATTEMPTED TO PULL OUT INTO TRAFFIC. UPDATED 06/23/15*JB
#10683500 |
FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON...
#10683113 |
VERY STRONG SMELL OF BURNING OIL WHEN CAR COMES TO A STOP. OIL SPRAYED ALL OVER THE TOP REAR OF ENGINE AND DOWN BACK OF ENGINE. DEALER REPLACED PCV VALVE AND MANIFOLD COVER AT 44,678 MILES DUE TO RECURRING ANTIFREEZE LEAK AND LEAN FUEL / LOW VACUUM CONDITION. GOING BACK TO DEALER AGAIN I GUESS BEFORE IT BURSTS INTO FLAMES. *TR
#10683111 |
STRONG SMELL OF ANTIFREEZE WHILE DRIVING, STRONG SMELL OF ANTIFREEZE UNDER THE HOOD, ANTIFREEZE LEAKING ON SERPENTINE BELT AND SPRAYED AROUND ENGINE COMPARTMENT. DEALER REPLACED WATER PUMP. *TR
#10672553 |
DRIVING ON THE HIGHWAY AT ROUGHLY 70MPH WHEN CAR SHUDDERED, AND LOST POWER IMMEDIATELY. AFTER THIS THE CAR WOULD NOT ACCELERATE. FORTUNATELY THERE WERE NO VEHICLES DIRECTLY BEHIND ME, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE DASHBOARD READ THREE ERRORS: "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRACK". AFTER TURNING THE CAR OFF, WAITING, AND TURNING BACK ON THE VEHICLE WORKED CORRECTLY, BUT THE ISSUE OCCURRED AFTER ANOTHER 15 MINUTES ON THE ROAD. I DROVE IN THE RIGHT LANE THE REST OF THE WAY HOME TO ENSURE OUR SAFETY, AND THIS OCCURRED 4 TIMES IN TOTAL. THIS WAS AN EXTREMELY DANGEROUS SITUATION DURING A BUSY HOLIDAY TRAVEL WEEKEND. HAD THIS OCCURRED AT THE WRONG TIME, THIS COULD HAVE BEEN CATASTROPHIC. QUICK RESEARCH ONLINE HAS SHOWN THIS TO BE AN ISSUE WITH THE MAKE AND MODEL,...
#10667904 |
I WAS AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I WAS ABOUT TO PUSH THE GAS PEDAL. THE VEHICLE DASH READ ENGINE POWER IS REDUCED AND SHUT OFF. I TRIED SEVERAL TIMES TO START THE VEHICLE BUT IT SHUT DOWN SAYING THE SAME THING ON THE DASH. I'M AFRAID BECAUSE SOMEONE COULD HAVE RAN INTO ME FROM THE REAR AND I HAVE A 7YR OLD DAUGHTER. I THINK THIS SHOULD BE HANDLED IMMEDIATELY. THIS IS NOT SAFE AT ALL. *TR
#10667596 |
TOOK VEHICLE IN FOR OIL CHANGE, HAD TO DO "HEAVY ENGINE REPAIR" PER TECHNICIAN, REPLACED WATER PUMP AND SEAL AS IT WAS FOUND LEAKING. REFILLED WITH COOLANT. *TR
#10666970 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE DECREASED IN SPEED AND STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
#10659258 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER ONTO THE HIGHWAY. THE VEHICLE EVENTUALLY REACHED 53 MPH. THE DEALER DIAGNOSED THAT THE TURBO CHARGER FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
#10659410 |
THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO...
#10655213 |
I BOUGHT MY 2012 CHEVY CRUZE IN SEPTEMBER 2014. SINCE I HAVE HAD IT, WHEN DRIVING ANY WHERE, WHEN I PRESS THE GAS PEDAL TO DRIVE, THE CAR SOUNDS LIKE IT REARS UP TO LOUD. I HAVE TO TAKE MY FOOT OFF THE GAS, THEN PRESS GENTLY AND DRIVE SLOW, INORDER FOR THE CAR TO NOT MAKE THAT SOUND. MY CAR IS NOT A STRAIGHT DRIVE, IT IS AUTOMATIC, THEREFORE IT SHOULD NOT BE MAKING THAT SOUND AS IF IT'S IN THE WRONG GEAR. IS THIS GOING TO BE A VERY BAD PROBLEM DOWN THE ROAD? *TR
#10652941 |
BOUGHT VEHICLE FROM CARMAX FIRST WEEK OF MARCH 2014, 3 WEEKS LATER WAS FIRST TIME I DROVE IN SNOW AND THE THE BRAKES DID NOT WORK AT ALL. CALLED CARMAX AND THOUGH THE WARRANTY WAS WAS OVER THEY AGREED TO REPAIT BECAUSE OF A BRAKE RECALL. THEN A COUPLE WEEKS LATER THERE WAS A LEAK AND FORD HAD TO REPLACE A COOLANT PUMP. THE CAR NEVER RAN THE SAME. THE CAR PUTTERS AND HAS HORRIBLE ACCELERATION AND I HAVE CONTACTED FORD AND CARMAX DEALERSHIP AND COORP FOR HELP AT THE SAME TIME ALL THE CRUZES WERE TAKEN OFF THE LOTS AND WERE NO LONGER ALLOWED TO BE SOLD BECAUSE OF ALL THE RECALLS AND THEY WERE DEEMED UNSAFE TO DRIVE. ALL I ASKED CARMAX FOR WAS TO TAKE THIS VEHICLE BACK AND LET ME PICK OUT A DIFFERENT CAR. I AM A SINGLE MOM WITH A TEENAGE DAUGHTER AN I...
#10652290 |
12/13/12 CHECK ENGINE LIGHT IS ON AND VEHICLE HESITATES ON ACCELERATION FROM A STOP. THEY REPLACED THE FAILED TURBO CHARGER ASSEMBLY. REPLACED VALVES INSIDE HEAD. 03/21/2013 - ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" . REPLACED A/C COMPRESSOR. 12/13/13- WATER PUMP LEAKING REPLACED WATER PUMP AND COOLANT. 08/29/2014 - "ENGINE OVERHEATED - IDLE ENGINE" ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" DEALER FIXED RECALL LOW COOLANT LEVEL. 10/15/14- CAR HAVING POWER ISSUES NEEDS TO BE JUMP-STARTED. AFTER LOOKING AT THE CAR THEY MADE ME PAY $89.95 TO REPLACE BATTERY. 11/03/14 - "ENGINE OVEHEATED-IDLE ENGINE" "A/C OFF DUE TO HIGH ENGINE TEMP" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" . THE CAR WAS SHAKING AND LOSING POWER HAD TO BE TOWED TO DEALERSHIP. *TR
#10651404 |
ANTI FREEZE SMELL IN CAR AND HEAD RESTS POP UP BY THEMSELVES.DEALER USED GM FIX TO STOP THE ODOR.IT HELPED BUT DIDN'T SOLVE THE PROBLEM.DEALER CLAIMED TO HAVE ADJUSTED THE HEADRESTS BUT IT DIDN'T HELP AT ALL.THEY STILL POP UP BY THEMSELVES. *TR
#10644236 |
SINCE PURCHASE AS USED, SLOW START SPEED WITH THE ENGINE ALMOST CUTTING OUT. RADIO FLICKERING ON AND OFF. ENGINE CUTTING OUT WHEN IDLING. ENGINE LIGHT FOR MASS AIR FLOW (MAF) SENSOR REPLACEMENT. REPLACED MAF SENSOR AND PROBLEM REMAINS. ENGINE FAN STAYING ON LONG AFTER ENGINE HAS SHUT OFF AND COOLED. SERVICE LIGHTS COMING OF FOR STABILITRACK AND OTHER RANDOM ISSUES. FRONT CIGARETTE LIGHTER WON'T CHARGE DEVICES. TIRE AIR PRESSURE SENSORS BACKWARDS ON DISPLAY, I.E. DISPLAY RIGHT FRONT TIRE IS ACTUALLY LEFT FRONT TIRE PRESSURE. *TR
#10640751 |
THERMOSTAT HOUSING LEAK (GASKET) DISCOVERED DURING MAINTENANCE ON VEHICLE, 9/26/2014. SET UP TO BE REPAIRED UNDER WARRANTY AT MIDWAY CHEVY DEALERSHIP IN POCOMOKE CITY, MD ON THUR., 10/2/2014. CAR WAS PURCHASED LABOR DAY OF 2013, HAS A LITTLE OVER 9,000 MILES WITH BUMPER TO BUMPER WARRANTY STILL ENFORCED. REPORTED TO NHTSA ON 9/29/2014 AT APPROX. 10:30 AM. CONFIRMATION# 10639748. REPAIRED ON MORNING OF 10/2/2014 AT MIDWAY CHEVROLET IN POCOMOKE CITY, MD. CHEVY TECH. CONFIRMED A COOLANT LEAK AND REPLACED THERMOSTAT HOUSING WITH AN ALUMINUM ONE. THE INITIAL HOUSING WAS MADE OF PLASTIC. *TR
#10639748 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE GASKET FOR THE MOTOR WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000...UPDATED 11/04/14 *BF UPDATED 04/28/2015*JS
#10638682 |
SERVICE ENGINE LIGHT CAME ON AT ABOUT 29,000 MILES, SO I TOOK IT TO THE DEALERSHIP. AFTER DIAGNOSTIC IT WAS DETERMINED THAT THE THERMOSTAT HAD GONE BAD, SO THEY REPLACED THE THERMOSTAT AND THE HOLDING MOUNT. THEN SATURDAY ON THE WAY TO WORK THE SERVICE ENGINE LIGHT CAME BACK ON. I STOPPED FOR GAS THEN THE CAR WOULD NOT RESTART. I HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP. IT WAS DETERMINED THAT THE CAM SHAFT SENSOR ALSO WENT BAD. THE CAR ALSO HESITATES WHEN SHIFTING GEARS IN LOW SPEEDS. *TR
#10632967 |
THE CAR TURNS OFF WHILE DRIVING DOWN THE ROAD. WONT ALLOW ME TO REMOVE THE KEY FROM THE IGNITION. WONT TURN OFF OR ON. DEALER CANT FIND ANY PROBLEMS WHEN TAKEN IN TO SEE WHAT IS CAUSING THIS ISSUES. *TR
#10629424 |
PREVIOUSLY TO THE VISIT MY CAR WAS RUNNING SLOW AND KEPT MARKING ENGINE SPEED REDUCED THEN ABOUT A WEEK LATER THE CAR SIGN REMOVED AND STARTED RUNNING NORMALLY AGAIN. ABOUT A MONTH OR SO PASSED AND THE SAME THING HAPPENED AGAIN THEN I TOOK THE CAR IN AND THEY FIXED IT BUT AFTER THAT THE BLUETOOTH DIDN'T WORK AND THE NAVIGATIONAL COMPASS STOPPED WORKING. EVER SINCE THEN THE BLUETOOTH AND NAVIGATIONAL COMPASS HAS NOT WORKED AND I JUST RUN THE RISK OF THE ENGINE REDUCE SIGN TO POP UP AGAIN CAUSE IT COMES UP SPONTANEOUSLY. *TR
#10619125 |
LOUD WHINING/ELECTRONIC NOISE COME FROM ENGINE AFTER THE CAR HAS BEEN TURNED OFF AND AC HAS RUN. HAPPENS MOST WARM/HOT DAYS THE AC HAS RUN. *TR
#10618408 |
CAR RADIO KEPT CUTTING ON AND OFF MULTIPLE TIMES BEFORE ALL OF THE CAR LIGHTS FLASHED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. I PULLED OVER ON THE SIDE OF THE ROAD, CUT THE CAR OFF AND PULLED OUT THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T START. THE LIGHTS AND RADIO DIDN'T EVEN COME ON. I COULDN'T PUT THE KEY BACK IN THE OFF SWITCH NOR COULD I PULL THE KEY OUT. AFTER ABOUT A MINUTE OR SO MY RADIO CAME ON AND I WAS FINALLY ABLE TO START MY CAR. *TR
#10609510 |
WHEN THE SPEED OF THE CAR STARTS TO REACH 50 MILES A HIGH PITCH SOUND OCCURS. I CANNOT DETERMINED IF IT IS RELATED TO WHEN AIR CONDITIONER IS TURNED ON. THE NOISE WILL DIMINISH WHEN SPEED IS LOWERED TO ABOUT 45 MILES. I CANNOT RECALL IF THIS HAPPENS IN THE COLDER MONTHS BUT IT DOES SEEM TO HAPPEN IN THE SUMMER. *TR
#10606916 |
C/S SES LIGHT WAS ON. I TOOK CAR TO NORMAN FREDE CHEVROLET FOR REPAIRS. THE DETERMINED THAT THERE WAS A VACUUM LEAK AT THE ENGINE CAM COVER AND REPLACED IT - OR SO THEY SAID. HERE IS THE INVOICE STATEMENT: "PO171 VAC LEAK AT ENGINE CAM COVER 4060930/0.6 REPLACE ENGINE CAM COVER. CLEAR CODE 6061" AFTER GETTING THE CAR BACK, I WENT TO NBT AND HAD THE OIL CHANGED. THE NEXT MORNING I DROVE TO DALLAS FROM HOUSTON. ON THE WAY, I HAD ANOTHER CODE LIGHT AND CALLED THE DEALERSHIP. WHEN I GOT BACK FROM DALLAS ON SUNDAY JUNE 29, 2013, I DISCOVERED THAT THERE WAS OIL ON THE BACK OF MY CAR BUMPER AND TRUNK. I TOOK IT TO NBT AND THEY INSPECTED IT AND CONFIRMED THAT THEY DID NOTHING WRONG TO CAUSE THE OIL LEAK. NBT CONFIRMED THAT THE ENGINE WAS LEAKING OIL AT THE CAM COVER. I...
#10605554 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AND BACKING INTO A PARKING SPACE THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 60,000.
#10604387 |
IN APRIL I HAD BEEN DRIVING AND NOTICED THAT MY RADIO WAS FLICKERING. AFTER ABOUT TEN MINUTES OF MY RADIO FLICKERING ON AND OFF, THE "SERVICE STABILITRACK" LIGHT CAME ON. ONCE THE SERVICE LIGHT CAME ON, POWER STEERING SHUT OFF AND I HAD TO PULL THE VEHICLE OVER. AFTER PULLING OVER, I SHUT OFF THE VEHICLE AND THEN TRIED TO RESTART IT. THIS TIME IT STARTED WITH A NEW SERVICE LIGHT ON. I TOOK THE CAR INTO THE DEALERSHIP AND THEY HAD IT FOR THREE DAYS HOPING THAT THE PROBLEM WOULD PRESENT ITSELF TO THEM. I SHOWED THEM A VIDEO OF WHAT HAPPENS TO THE RADIO AND THEY WERE UNABLE TO HELP ME. THEY DID HOWEVER NOTICE THAT A PREVIOUSLY RECALL DONE ON MY CAR HAD NOT BEEN FIXED BEFORE I PURCHASED IT. A FEW DAYS AFTER GETTING THE CAR BACK, THE LIGHTS STARTED TO FLICKER AGAIN. I CONTACTED THE...
#10596290 |
I RECEIVED MY CHEVY CRUZE LS IN AUGUST OF 2012 AFTER HAVING IT FOR A WEEK I STARTED TO NOTICE ISSUES WITH THE TRANSMISSION. I DROVE IT UP NORTH AND AFTER BEING ON THE FREEWAY GOING A CONSTANT SPEED OF 75 MPH, WHEN FORCED TO SLOW DOWN DUE TO TRAFFIC THE CAR COULD NOT FIGURE OUT WHAT I WAS TRYING TO DO AND JUST HAD A MIND OF ITS OWN. THE RPMS WOULD SHOOT UP VERY HIGH AND THE CAR WOULD STRUGGLE TO ACCELERATE (ALMOST AS IF IT WERE STUCK IN NEUTRAL) AND EVENTUALLY IT WOULD JERK FORWARD VERY HARD AND THEN ACCELERATE. THIS HAPPENS EVERY TIME I GET ON THE FREEWAY NOW AND HAVE TO SLOW DOWN BECAUSE OF TRAFFIC OR SLOW DOWN TO GET OFF AT THE EXIT (AND CONTINUES WELL AFTER BEING OFF THE FREEWAY). I AM LUCKY I HAVEN'T BEEN REAR ENDED AND SEVERELY INJURED OR...
#10596304 | Crash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSES WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V36000(SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THIS FAILURE PERSISTED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE'S TRUNK EXTERIOR MANUAL LATCH WOULD NOT OPEN THE TRUNK AND THE STEERING WHEEL AIR BAG IS ON RECALL. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND LURCH. UPDATED 08/28/2014 *JS
#10596245 |
FAILURE OF WATER PUMP. ON THE MORNING AFTER NORMAL WORK COMMUTE OF 60 MILES, FOUND SPILLED COOLANT UNDER VEHICLE. GM SERVICE REPLACED THE WATER PUMP UNDER WARRANTY. VEHICLE ONLY HAD 25K MILES AND THE WATER PUMP FAILED-UNACCEPTABLE. *TR
#10595206 | Crash
TRYING TO MAKE A LEFT HAND TURN INTO A GAS STATION, AND HAD VERY LITTLE POWER TO COMPLETE TURN,SO I TRIED TO STOP SHORT, AND ONCOMING CAR HIT ME....WHEN IN REPAIR SHOP, THE DEALER INFORMED ME THE TURBOCHARGER WAS BROKEN......AND SAW THE TURBO PART BROKEN THE SAME WAY! *TR
#10593845 |
THIS CAR HAS HAD SEVERAL PROBLEMS. THEY HAVE HAD TO REPLACE A VACUUM PUMP, THE ENGINE SHIELD RECALL, THE BRAKES STICK, THERE IS A HORRIBLE SMELL OF HOT TRANSMISSION FLUID CONSTANTLY, THE TRANSMISSION COOLANT LINES HAVE BEEN REPLACED, A PUMP ABOVE THE FUEL TANK HAS BEEN REPLACED, THE CAR SURGES AND CAUSES THE RPM GAUGE TO BOUNCE, THE AXLES HAVE HAD LEAKS FIXED, THE EXTERIOR TRUNK BUTTON DOESN'T WORK, DRIVING DOWN THE ROAD IT SOUNDS LIKE A PLASTIC BOTTLE IS STUCK INSIDE THE PASSENGER SIDE FRONT DOOR, SOME TIMES AFTER PUTTING THE KEY IN THE IGNITION IT WON'T TURN, THE SUSPENSION SYSTEM POPS AND CRACKS, THE AXLE SQUEALS, SHIFTS AT INAPPROPRIATE TIMES OR NOT WHEN IT IS SUPPOSED TO, THE BACK UP SENSOR WILL BEEP WHEN NOTHING IS THERE SOME TIMES, DOESN'T FEEL LIKE THERE IS ANY PRESSURE BEHIND THE BRAKES SOME TIMES, AND SMOKE ROW OUT FROM UNDER THE...
#10593141 |
RADIO FLASHED ON AND OFF AND ALL BRAKE LIGHTS ON DASH WOULD LIGHT UP. SERVICE STABILITY CONTROL NOTICE WOULD APPEAR. THEN IT WOULD GO AWAY AND REAPPEAR. DID THIS FOR AN ENTIRE HOUR AND A HALF RIDE ON HIGHWAY. RADIO ON RADIO OFF DASHBOARD LIGHTS ON AND OFF. BLINKER NO LONGER CLICKED WHEN USED... DISCONCERTING TO DRIVE A CAR WITH SUCH PROBLEMS. A WEEK EARLIER I HAD CAR ISSUES COVERED UNDER POWER TRAN WARRANTY... AND NOW THIS...ALL AFTER A MASSIVE RECALL ANNOUNCED. THINK GM NEEDS TO RE LOOK AT ALL OF THEIR CARS... *TR
#10588935 |
DURING ACCELERATION I SMELL GAS, OIL BURNING, EXHAUST FUELS IN MY CAR. I HAVE TAKEN IT TO THE DEALER WHO KEEPS STATING IT RUNNING LIKE IT SHOULD. NOW I BELIEVE MY WARRANTY IS OVER AND MY NEW CAR FUNCTIONS LIKE ITS 20 YEARS OLD. I CAN'T GET THEM TO BELIEVE ME AND I DON'T BELIEVE THEY EVEN BOTHER TEST DRIVING IT. I MENTIONED THE SMELL WHEN I BROUGHT MY CAR IN FOR THEM TO REPLACE MY TURBO CHARGER THAT MALFUNCTIONED. EVER AFTER. *TR
#10585191 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED THAT OIL LEAKED FROM THE ENGINE AND ONTO THE GROUND. THE FAILURE OCCURRED AFTER AN OIL CHANGE WAS PERFORMED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING) BUT THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
#10577268 | Fire
[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED...
#10573739 | Fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, A FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
#10561502 |
DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE. ON 1/24/2014 THE SAME THING HAPPENED THIS TIME THE COOLING FAN WAS RACING LIKE I HAD NEVER HEARD BEFORE PULLED IN TO A MALL PARKING LOT RAISED HOOD ANTIFREEZE TANK EMPTY. I LOOKED AND SAW GREEN LIQUID WHERE THE PIPE FROM ANTIFREEZE TANK CONNECTS TO THE ENGINE . THE VEHICLE IS DEFINITELY LOOSING ANTIFREEZE WHERE THE COOLANT GOES IN TO THE ENGINE.. THIS IS THE SECOND TIME I ALMOST BURNED THE ENGINE. *TR
#10560761 |
ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCESS. I ALSO CONTACTED CHEVROLET CUSTOMER CARE. THEY TOLD ME NOT TO TURN THE HEATER FAN IN PAST LEVEL 2 UNTIL THE ENGINE REACHES OPERATING TEMPERATURE. THE PROBLEM IS THAT IT RARELY DOES OR HOLDS IT VERY LONG. THIS WINTER IN MN HAS RANGED ALL THE WAY TO -20. REGARDLESS OF TEMPERATURE IT DOES THE SAME THING. MY RESEARCH INDICATES THIS HAS BEEN AN ISSUE WITH THE CRUZE AT LEAST SINCE 2011. *TR
#10560892 |
NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET...
#10560521 |
COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMPTS (COOLANT RESERVOIR CAP REPLACEMENT, WATER PUMP, COOLANT RESERVOIR MODIFICATION AND HVAC ASSEMBLY REPLACEMENT). PROBLEM HAS NOT BEEN RESOLVED. INTERNET SEARCH HAS REVEALED MANY OWNERS EXPERIENCING THE SAME CONDITION, AS WELL AS A CLASS ACTION LAW SUIT DUE TO THE COOLANT SMELL INSIDE THE VEHICLE CABIN. THIS IS A HEALTH RISK TO ALL OCCUPANTS. FURTHER RESEARCH REVEALED AFFECTED MODELS INCLUDE THE: CRUZE, MALIBU AND SONIC. *TR
#10554053 | Crash
I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR
#10548191 |
TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY...
#10544899 |
STARTED VEHICLE DROVE 2 MILES ENGINE RPM STARTED INCREASING WITHOUT PRESSING EXCELLERATOR I LOOKED DOWN AT TEMPERATURE GAGE AND IT WAS MAXED ALL THE WAY TO HOT. STOPPED THE TURNED ENGINE OFF RAISED THE HOOD COULDN'T SEE ANY REASON FOR CAR TO BE HOT IN SUCH A SHORT DISTANCE OF DRIVING. AFTER ABOUT 45 MINUTES STARTED CAR UP CHECK ENGINE LIGHT CAME ON WILL NOT GO OFF. THE CAR INFORMATION CENTER SAID OIL LIFE ZERO. THE OIL WAS CHANGED 3000 MILE AGO. A WEEK BEFORE I CHECKED THE INFO CENTER ON OIL LIFE AND IT SAID 60% LUCKLY I LIVE IN A RURAL AREA NOT IN A CITY WITH TRAFFIC. WHEN THE ENGINE REVED UP IT SPED UP AND MY FOOT WAS OFF THE GAS.
#10534072 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM PROVIDED FAILED AND WOULD PROVIDE ERRONEOUS DIRECTIONS. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT THE PUSH-TO-START BUTTON FEATURE BECAUSE THE VEHICLE COULD BE STARTED WITHIN FIVE MINUTES OF BEING PARKED WITHOUT THE KEY BEING USED. IN ADDITION, THE CONTACT STATED THAT THE PUSH-TO-START FEATURE COULD NOT RECOGNIZE THE KEY WHILE IT WAS IN THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT THE NAVIGATIONAL SYSTEM CHIP NEEDED TO BE UPDATED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE PUSH-TO-START FEATURE WAS OPERATING AS DESIGNED AND THAT THE VEHICLE COULD NOT READ THE KEY WHILE IT WAS IN THE TRUNK BECAUSE THE VEHICLE WAS NOT EQUIPPED WITH THE ONSTAR SYSTEM THAT WAS ABLE TO PERFORM THAT FUNCTION. THE VEHICLE WAS NOT...
#10520413 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR CONDITIONER FAILED AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 31,000. *TR
#10516093 |
I DON'T BELIEVE THE CURRENT RESOLUTION TO GM'S RECALL ON THE CHEVY CRUZE CONCERNING THE ENGINE SPLASH PAN IS ADEQUATE AS IT ONLY ADDRESSES SAFETY AND NOT CUSTOMER SATISFACTION. AS THIS PART DIRECTLY AFFECTS THE FUEL MILEAGE AS ADVERTISED AS WELL AS THE DEGRADATION OF UNDERWOOD PARTS DUE TO WATER ENCROACHMENT, I DON'T BELIEVE BUTCHERING THE EXISTING PAN IS FAIR TO THE CONSUMER. AT THE LEAST, THE REDESIGNED PAN ON THE 2013 AND ANY OR ALL UPDATES MADE TO THE 2013 MODEL REGARDING THIS SAFETY ISSUE ARE WHAT SHOULD HAVE BEEN COMPLETED. I AM NOT SATISFIED WITH THE CURRENT SOLUTION IN THAT I NO LONGER HAVE WHAT I PAID FOR DUE TO SAID RECALL AND ITS POOR SOLUTION. *TR
#10512536 | Fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A BURNING ANTI-FREEZE SMELL THROUGH THE VENTS AND AROUND THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, THE CONTACT NOTICED A JERKING MOTION AND A HESITATION WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR DIAGNOSIS. THE TECHNICIAN PERFORMED UPDATES TO THE TRANSMISSION AND REPLACED THE CANISTER INSIDE THE DASHBOARD TO ALLEVIATE THE BURNING SMELL. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE. *TR
#10510502 |
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTO THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE UNKNOWN AND CURRENT MILEAGE WAS 30,340. *TR
#10504687 |
STRONG ODOR OF COOLANT ENTERING THE INTERIOR OF CAR WHEN HEATER IS USED. BECOMES STRONGER IF WINDOW IS OPEN WHILE DRIVING . ODOR IS NOT PRESENT WHEN AT STANDSTILL. OPEN OPENING HOOD WITH ENGINE OFF ODOR CAN BE SENSED NEAR THE WATER PUMP AREA. DEALER REPLACED WATER PUMP A WEEK AGO TO REMEDY THE PROBLEM. THE VEHICLE HAS 28 K ON IT. *TR

Other 2012 CHEVROLET CRUZE Problem Areas

Electrical System 194 complaints Service Brakes 140 complaints Power Train 133 complaints Electronic Stability Control Esc 108 complaints Steering 103 complaints Unknown Or Other 83 complaints Vehicle Speed Control 50 complaints Fuelpropulsion System 48 complaints Engine And Engine Cooling 38 complaints Visibilitywiper 35 complaints Air Bags 34 complaints Structurebody 15 complaints Exterior Lighting 14 complaints Service Brakes Hydraulic 9 complaints Tires 7 complaints Wheels 7 complaints Seat Belts 5 complaints Suspension 5 complaints Structure 4 complaints Fuel System Gasoline 3 complaints Visibilitydefrosterdefoggerhvac System 3 complaints Engine And Engine Coolingenginecrankcamshaft Position Sensor 2 complaints Equipment 2 complaints Latcheslockslinkagestrunk Lidlock 2 complaints Seats 2 complaints Structurebodytrunk Lid 2 complaints Tirespressure Monitoring And Regulating Systems 2 complaints Traction Control System 2 complaints Visibility 2 complaints Electrical Systemwiring 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingcooling Systempump 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingengineoillubricationsealsgaskets 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment Adaptivemobility 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Interior Lighting 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainclutch Assembly 1 complaint Power Trainmanual Transmission 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steeringelectric Power Assist System 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilitywindshield 1 complaint Visibilitywindshield Wiperwasher 1 complaint
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