NHTSA Complaint #10548191 — 2012 CHEVROLET CRUZE

TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY WANTS TO SMELL COOLANT WHEN DRIVING!! MY THIRD CONCERN IS THAT WHEN TAKING OFF FROM A DEAD STOP OR ACCELERATING AFTER LETTING OFF THE GAS FOR A SECOND THE VEHICLE ALMOST ALWAYS SHIFTS ROUGHLY. TOOK TO DEALER AND WAS TOLD THAT ITS PROBABLY JUST THE "TURBO KICKING IN". MY FOURTH CONCERN IS ABOUT THE RECALL (NHTSA CAMPAIGN #:12V288000) MY VEHICLE(WHERE THE ENGINE SHIELD WAS) IS ALREADY RUSTING AND IS A VERY BIG CONCERN WITH THE FUTURE OF MY VEHICLE(EVEN AFTER WARRANTY PERIOD) RUST NEVER GOES WELL WITH A VEHICLE! I'M CONCERNED THAT PARTS WILL WEAR PREMATURELY BECAUSE OF THIS! NOT TO MENTION THAT I AM GETTING LESS MPG SINCE THE SHIELDS BEEN REMOVED. NOW TODAY I GET ANOTHER MAJOR SAFETY RECALL ABOUT MY BRAKES.(NHTSA CAMPAIGN #:13V360000) WHICH WOULD EXPLAIN WHY MY BRAKES SOMETIMES REQUIRE ME TO PRESS THEM REALLY HARD ALL THE WAY DOWN TO STOP IT. IT CURRENTLY SITS AT AROUND 26,000 MILES, I AM THUS FAR VERY DISSATISFIED WITH THE VEHICLE. I DON'T KNOW MY OPTIONS BUT KNOW THAT IF THINGS DON'T START LOOKING BETTER, I WILL NEVER BUY CHEVY OR RECOMMEND CHEVY AGAIN. *TR