NHTSA Complaint #11655044 — 2012 CHEVROLET CRUZE POWER TRAIN

Complaint Details

ODI Number	11655044
Vehicle	2012 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	February 1, 2025
Date Filed	April 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled due to similar issues, like the 1.4 turbocharged Cruze, but not the 1.8l Cruze for whatever reason. Now I have to pay $4k for a rebuild on something that Chevrolet should be liable to pay.

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