2017 CADILLAC ESCALADE Unknown Or Other Problems

Cadillac Cue system has stopped working. GM will not replace but is aware of the issues with the faulty system. Screen has been checked by the dealership. They indicate that they are aware of the issues with the system but no recall has been issued. Because this controls many functions of the vehicle, it's safety issue. Consumers should not have to pay the costs to have this issue resolved.

WHILE STATIONARY THE HATCHBACK WILL AUTO CLOSE RANDOMLY WHILE A PERSON IS LOADING OR UNLOADING AND DOES NOT STOP OR SENSE A PERSON IS THERE. IT OCCURS AT LEAST ONCE A MONTH. IT HAPPENS WHETHER YOU HAVE THE FOB ON YOUR BODY AND WHEN IT'S NOT. THE HATCHBACK WILL WITHOUT WARNING BEGIN TO CLOSE WHILE YOUR HEAD OR BODY PARTS ARE IN THE WAY.

SEVERE BUCKING AND OR SURGING WHEN SWITCHING GEARS. HAS ACTUALLY SURGED WHEN AT A FULL STOP.

I HAVE HAD ONSTAR FOR MANY YEARS BECAUSE OF THEIR ADVERTISEMENTS CONCERNING ACCIDENTS THAT INVOLVE GOING OFF THE ROAD AND NOT BEING FOUND FOR DAYS. I WAS TRAVELING ON I-81 AND WENT INTO A RAVINE HIT MULTIPLE TREES AND ACCORDING TO SEVERAL WITNESSES FLIPPED MULTIPLE TIMES. ALL AIRBAGS DEPLOYED BEFORE THIS HAPPENED . MY ONSTAR DID NOT ACTIVATE. FORTUNATELY AS I STATED THERE WERE WITNESSES THAT CALLED 911 AND LOCATED MY VEHICLE NOT ONSTAR . WHEN I CALLED TO CANCEL MY SUBSCRIPTION THEY WANTED TO KNOW WHY SINCE THEY HAD NO IDEA THAT MY VEHICLE WAS DEMOLISHED BEYOND RECOGNITION. JAWS OF LIFE WAS BROUGHT IN TO EXTRACT ME AND IF NOT FOR THE BAD WEATHER LIFE LION TO GET ME TO HERSHEY TRAUMA CENTER . I BELIEVE THIS SHOULD BE LOOKED INTO AS I PAID FOR THIS SERVICE AND THE OUTCOME COULD HAVE BEEN FATAL. THANK YOU FOR CHECKING INTO...