NHTSA Complaint #11258788 — 2017 CADILLAC ESCALADE UNKNOWN OR OTHER

Complaint Details

ODI Number	11258788
Vehicle	2017 CADILLAC ESCALADE
Component	UNKNOWN OR OTHER
Date of Incident	September 20, 2019
Date Filed	September 29, 2019
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE STATIONARY THE HATCHBACK WILL AUTO CLOSE RANDOMLY WHILE A PERSON IS LOADING OR UNLOADING AND DOES NOT STOP OR SENSE A PERSON IS THERE. IT OCCURS AT LEAST ONCE A MONTH. IT HAPPENS WHETHER YOU HAVE THE FOB ON YOUR BODY AND WHEN IT'S NOT. THE HATCHBACK WILL WITHOUT WARNING BEGIN TO CLOSE WHILE YOUR HEAD OR BODY PARTS ARE IN THE WAY.

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