NHTSA Complaint #11710220 — 2017 CADILLAC ESCALADE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11710220 |
| Vehicle | 2017 CADILLAC ESCALADE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
System that failed/malfunctioned: power steering (EPS) system How was your safety or the safety of others put at risk? Power steering went out while driving. Steering wheel immediately became stiff and made it extremely to turn the wheel in either direction. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed at an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were NO warning messages or other symptoms prior to failure.
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