2017 CADILLAC ESCALADE Electronic Stability Control Esc Problems
2 NHTSA complaints on file
Electronic Stability Control Esc Issues in the 2017 CADILLAC ESCALADE
2 electronic stability control esc complaints have been filed with NHTSA for the 2017 CADILLAC ESCALADE. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Electronic Stability Control Esc Complaints
IT HAS HAPPENED SEVERAL TIMES , WHILE DRIVING IN A PARKING LOT AT 10 MPH WHILE MAKING A TURN THE ENGINE SHUT OFF, LOST STEERING AND BRAKES AND THE STABILITRAK WARNING LIGHT CAME ON... THE ENGINE RESTARTED IN ABOUT 5 SECONDS... I CONTACTED CADILLAC MAIN OFFICE LAWANDA 855-880-1400 EX 5911833 AND SENT A EMAIL TO MARY BARRA CEO... THEY GAVE ME A CASE #[XXX] THEY ARE AWARE OF THE PROBLEM AND RECALLED OVER ONE MILLION VEHICLE BUT MY VIN NUMBER HAS NOT BEEN ADDED YET.. THEY WILL NOT FIX IT TILL GM ADDS MY VIN TO THE NATIONAL RECALL #18289... I WAS TOLD OFF THE RECORD THAT MONEY TRUMPS CONSUMER SAFETY....THEY ARE MAKING US PICKUP THE CAR WITH THE KNOWLEDGE BY US DRIVING THE CAR COULD KILL SOMEONE IF WE LOOSE STEERING AND BRAKES WHILE DRIVING... PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION REDACTED PURSUANT...
SPORADICALLY WHEN DRIVING THE CAR, TURNING THE WHEEL HARD LEFT OR RIGHT THE MESSAGE WILL FLASH "SERVICE STABILITRAK" WHILE AT THE SAME TIME, THE STEERING WHEEL POSITION LOCKS, THE ELECTRONIC SYSTEM IN THE CAR SHUTS OFF, AND NO CONTROL OF THE VEHICLE IS AVAILABLE. THIS LASTS FOR APPROXIMATELY 1-2 SECONDS BEFORE THE STEERING UNLOCKS AND VEHICLE CONTROL IS RESTORED. VEHICLE HAS BEEN IN THE SERVICE CENTER FOR OVER A WEEK NOW, AND THE DEALER IS TRYING TO RETURN THE CAR TO ME STATING "WE CANNOT RECREATE THE ISSUE SO WE HAVE NO FIX". WE HAVE PHOTO AND VIDEO OF THIS HAPPENING (AFTER I PULLED OVER TO TAKE THE VIDEO IN A SAFE SPOT). THIS HAS HAPPENED MULTIPLE TIMES WITH NO RHYME OR REASON.
Other 2017 CADILLAC ESCALADE Problem Areas
Engine
19 complaints
Power Train
10 complaints
Service Brakes
9 complaints
Electrical System
7 complaints
Unknown Or Other
4 complaints
Vehicle Speed Control
4 complaints
Structurebody
3 complaints
Steering
2 complaints
Back Over Prevention Warnings
1 complaint
Electrical Systemadasvideo Monitorscreen
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Exterior Lighting
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Seat Belts
1 complaint
Seats
1 complaint
Suspension
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Traction Control System
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint