NHTSA Complaint #11182490 — 2017 CADILLAC ESCALADE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11182490 |
| Vehicle | 2017 CADILLAC ESCALADE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
IT HAS HAPPENED SEVERAL TIMES , WHILE DRIVING IN A PARKING LOT AT 10 MPH WHILE MAKING A TURN THE ENGINE SHUT OFF, LOST STEERING AND BRAKES AND THE STABILITRAK WARNING LIGHT CAME ON... THE ENGINE RESTARTED IN ABOUT 5 SECONDS... I CONTACTED CADILLAC MAIN OFFICE LAWANDA 855-880-1400 EX 5911833 AND SENT A EMAIL TO MARY BARRA CEO... THEY GAVE ME A CASE #[XXX] THEY ARE AWARE OF THE PROBLEM AND RECALLED OVER ONE MILLION VEHICLE BUT MY VIN NUMBER HAS NOT BEEN ADDED YET.. THEY WILL NOT FIX IT TILL GM ADDS MY VIN TO THE NATIONAL RECALL #18289... I WAS TOLD OFF THE RECORD THAT MONEY TRUMPS CONSUMER SAFETY....THEY ARE MAKING US PICKUP THE CAR WITH THE KNOWLEDGE BY US DRIVING THE CAR COULD KILL SOMEONE IF WE LOOSE STEERING AND BRAKES WHILE DRIVING... PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
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