2004 CADILLAC DEVILLE — Problems, Recalls & Safety Data

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N/A

Safety Rating

210

Owner Complaints

17 Crashes 5 Fires

1

Recall

ACTIVE RECALL

24

Service Bulletins

0

Investigations

Overview of the 2004 CADILLAC DEVILLE

The 2004 CADILLAC DEVILLE has received a total of 210 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION. 24 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (45 complaints), Steering (32 complaints), and Air Bags (23 complaints).

Recalls for the 2004 CADILLAC DEVILLE

NHTSA has recorded 1 recall for the 2004 CADILLAC DEVILLE, potentially affecting up to 3,141,731 vehicles.

Recall 14V355000 — ELECTRICAL SYSTEM:IGNITION

| 3,141,731 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners...

View full details →

Owner Complaints for the 2004 CADILLAC DEVILLE

210 complaints have been filed with NHTSA for the 2004 CADILLAC DEVILLE. Below is a breakdown by vehicle component.

Electrical System
Complaints: 45 2 Crashes 2 Fires 1 Injury
Steering
Complaints: 32 2 Crashes 1 Injury
Air Bags
Complaints: 23 7 Crashes 9 Injuries
Visibilitypower Window Devices And Controls
Complaints: 20
Engine
Complaints: 17 1 Fire
Visibility
Complaints: 8 2 Injuries
Service Brakes
Complaints: 5 1 Crash 2 Injuries
Unknown Or Other
Complaints: 5
Electronic Stability Control Esc
Complaints: 3
Engine And Engine Coolingengine
Complaints: 3
Fuelpropulsion System
Complaints: 3
Power Train
Complaints: 3
Seats
Complaints: 3 1 Crash 2 Fires 1 Injury
Electrical System Instrument Clusterpanel
Complaints: 2
Electrical Systemignitionswitch
Complaints: 2
Equipment
Complaints: 2
Power Trainautomatic Transmission
Complaints: 2
Tires
Complaints: 2
Vehicle Speed Controlcruise Control
Complaints: 2 1 Crash
Air Bagsfrontal
Complaints: 1 1 Crash 1 Injury
Air Bagssidewindow
Complaints: 1 1 Injury
Electrical Systemignition
Complaints: 1
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Exterior Lightingturn Signalflasher Unit
Complaints: 1
Latcheslockslinkageshoodlatch
Complaints: 1
Parking Brake
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1
Service Brakes Hydraulicpedals And Linkages
Complaints: 1
Steering Steering Wheelhandle Bar
Complaints: 1
Steeringcolumn
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1
Steeringhydraulic Power Assistpump
Complaints: 1
Steeringlinkagesrodrelayconnecting
Complaints: 1
Structure
Complaints: 1
Structurebody
Complaints: 1
Structurebodydoor
Complaints: 1
Suspension
Complaints: 1 1 Crash
Vehicle Speed Control
Complaints: 1 1 Crash
Visibilityglass Siderear
Complaints: 1 1 Injury
Visibilityrearview Mirrorsdevices
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywiper
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#11425814 | STEERING | | 102,331 miles
The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.
#11415926 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | | 70,000 miles
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
#11322216 | AIR BAGS | | 17,000 miles
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
#11322216 | ELECTRICAL SYSTEM | | 17,000 miles
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
#11322216 | SERVICE BRAKES | | 17,000 miles
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL

View all Electrical System complaints →

Safety Rating for the 2004 CADILLAC DEVILLE

NHTSA has not yet tested the 2004 CADILLAC DEVILLE in its New Car Assessment Program.

Technical Service Bulletins for the 2004 CADILLAC DEVILLE

General Motors, LLC has issued 24 technical service bulletins (TSBs) for the 2004 CADILLAC DEVILLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC4921A — STRUCTURE:BODY

This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay...

709 — SEATS:FRONT ASSEMBLY:POWER ADJUST

DRIVER'S SEAT WILL NOT RETURN TO ITS MEMORY SEAT POSITION WHEN THE RKE FOB IS USED ON AN INTERMITTENT BASIS. GM TECH LINK. *TT

708 — PARKING BRAKE:INDICATOR LIGHT

PARKING BRAKE LIGHT-OWNERS MAY COMMENT THAT THE BRAKE LIGHT ON THE INSTRUMENT PANEL I/P STAYED ILLUMINATED AFTER RELEASING THE PARKING BRAKE. *SC

050526001 — PARKING BRAKE

PARK BRAKE LIGHT STAYS ON AFTER PARK BRAKE IS RELEASED (REPLACE REAR PARK BRAKE CABLES). *SC

040526001 — PARKING BRAKE

MANUAL PUSH TO RELEASE PARKING BRAKE DOES NOT FULLY RELEASE. *MJ THIS BULLETIN REPLACES PREVIOUS BULLETIN DATED 05/01/2004. *TT

07012004 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

RADIATOR SUPPORT SIGHT SHIELD. *SC

07012004 — SUSPENSION

REAR SHOCK ABSORBER UPPER RUBBER MOUNT. *SC

040604034 — ENGINE AND ENGINE COOLING:ENGINE

SERVICE ENGINE SOON LIGHT ON, DIAGNOSTIC TROUBLE CODES (DTCS) P0171, P0174 SET. *MJ

040309002 — SUSPENSION

CREAK/SQUEAK TYPE NOISE FROM REAR OF VEHICLE DURING SLOW SPEED TURNS. *TT

040858003 — SUSPENSION:REAR

WINDNOISE AT RIGHT REAR DOOR (ADJUST DIVISION POST). *MJ

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2004 CADILLAC DEVILLE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC DEVILLE

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Other CADILLAC Models

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Check any vehicle history by VIN - Free vehicle history report