2002 CADILLAC DEVILLE — Problems, Recalls & Safety Data
N/A
Safety Rating
237
Owner Complaints
5
Recalls
30
Service Bulletins
0
Investigations
Overview of the 2002 CADILLAC DEVILLE
The 2002 CADILLAC DEVILLE has received a total of 237 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SEAT BELTS:FRONT:RETRACTOR. 30 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (35 complaints), Air Bags (20 complaints), and Engine (17 complaints).
Recalls for the 2002 CADILLAC DEVILLE
NHTSA has recorded 5 recalls for the 2002 CADILLAC DEVILLE, potentially affecting up to 3,646,582 vehicles.
Recall 14V355000 — ELECTRICAL SYSTEM:IGNITION
| 3,141,731 vehicles affected
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac...
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners...
View full details →Recall 03V238000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 102,212 vehicles affected
Defect: ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE...
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
View full details →Recall 02V227000 — SEAT BELTS:FRONT:RETRACTOR
| 269,169 vehicles affected
Defect: CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE...
View full details →Recall 02V222000 — AIR BAGS:FRONTAL
| 133,221 vehicles affected
Defect: CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT...
View full details →Recall 02V067000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 249 vehicles affected
Defect: CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE...
View full details →Owner Complaints for the 2002 CADILLAC DEVILLE
237 complaints have been filed with NHTSA for the 2002 CADILLAC DEVILLE. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with NHTSA Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with NHTSA Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
MY CAR WAS PARKED IN MY GARAGE WHEN THE HORN SOUNDED EXTREMELY LOUD AND WOULD NOT STOP I COULD NOT STOP IT SO I TOOK IT TO SHOP. THE DEALER SAYS THAT AIRBAG SHORTED OUT AND SHORTED OUT THE HORN. THEY WANT TO REPLACE AIRBAG AND HORN AT A COST OF $1109 WAS THIS AIRBAG RECALLED?
MY CAR WAS PARKED IN MY GARAGE WHEN THE HORN SOUNDED EXTREMELY LOUD AND WOULD NOT STOP I COULD NOT STOP IT SO I TOOK IT TO SHOP. THE DEALER SAYS THAT AIRBAG SHORTED OUT AND SHORTED OUT THE HORN. THEY WANT TO REPLACE AIRBAG AND HORN AT A COST OF $1109 WAS THIS AIRBAG RECALLED?
I WAS GOING TO DROP OFF SOME TRASH BAGS IN DUMPSTER AROUND THE BLOCK FROM MY HOUSE.AND WAS PARKED NEXT TO IT AT APTMENTS STREET.I PUT THE CAR IN PARK TURNED OFF ENGINE AND REMOVED THE KEYS POPPED THE TRUNK REMOVED TRASH BAGS CLOSED TRUNK AND GOT BACK IN DRIVER SEAT PLACED KEY IN JUST AS ALWAYS REAL EASY GOING AND TRIED TO TURN IT FOR HOUR IN HOT SUN THEN WALKED HOME CALLED TOW TRUCK WERE WE BROUGHT IT HOME WERE I LIVE MY HOUSE AND COST $164.00 DOLLARS AND IS IN SAME CONDITION AS OF NOW. *TR
Safety Rating for the 2002 CADILLAC DEVILLE
NHTSA has not yet tested the 2002 CADILLAC DEVILLE in its New Car Assessment Program.
Technical Service Bulletins for the 2002 CADILLAC DEVILLE
General Motors, LLC has issued 30 technical service bulletins (TSBs) for the 2002 CADILLAC DEVILLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
050864023 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INOPERATIVE POWER WINDOW. *TT
020862002A — STRUCTURE:BODY
SERVICE PROCEDURE AVAILABLE FOR REAR FASCIAS THAT MAY BECOME DISTORTED / WARPED WHEN IN HIGH AMBIENT TEMPERATURES. *TT
010308004 — SUSPENSION
FIRM/HARSH REAR SEAT RIDE. *YH *AR
040604022 — ENGINE AND ENGINE COOLING
POWERTRAIN CONTROL MODULE WILL NOT PROPERLY COMMUNICATE ON BOARD DIAGNOSTIC OXYGEN SENSOR TEST INFORMATION TO NON-TECH2 SERVICE OR TEST EQUIPMENT. *EH
01792 — ENGINE AND ENGINE COOLING
4.0L L47, 4.6L LD8 L37 ENGINE WATER PUMP COVER P/N 12571913- THERMOSTAT LOOSE. ALSO INCLUDING MODEL 2003 CADILLAC ELDORADO. *MR
01728 — EQUIPMENT
INTERMITTENT NUMBERED KEYPAD DISPLAYED ON NAVIGATION RADIO. SIT BULLETIN 1457621. *TT
01709 — STRUCTURE:BODY
INDENTATION OF REAR FASCIA NEAR URPA SENSOR. SIT BULLETIN 1454741. *TT
00974A — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD CHANGER INOPERATIVE - ICON DISAPPEARS FROM RADIO DISPLAY. *TT
3052 — EQUIPMENT
BREAKPOINTS FOR RELEASE 5 FOR THE F1 (GEN 5) EQUIPPED PRODUCTS. *TT
01388 — ENGINE AND ENGINE COOLING:ENGINE
FRONT ENGINE MOUNT REPLACEMENT DUE TO CLUNK NOISE. SERVICE VME. *TT
Showing 10 of 30 technical service bulletins.
NHTSA Investigations for the 2002 CADILLAC DEVILLE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC DEVILLE
- 1997 CADILLAC DEVILLE — 339 complaints
- 1998 CADILLAC DEVILLE — 310 complaints
- 1999 CADILLAC DEVILLE — 239 complaints
- 2000 CADILLAC DEVILLE — 312 complaints
- 2001 CADILLAC DEVILLE — 239 complaints
- 2002 CADILLAC DEVILLE (current)
- 2003 CADILLAC DEVILLE — 208 complaints
- 2004 CADILLAC DEVILLE — 210 complaints
- 2005 CADILLAC DEVILLE — 132 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints