1997 CADILLAC DEVILLE — Problems, Recalls & Safety Data
N/A
Safety Rating
339
Owner Complaints
2
Recalls
6
Service Bulletins
2
Investigations
Overview of the 1997 CADILLAC DEVILLE
The 1997 CADILLAC DEVILLE has received a total of 339 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. 6 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip (24 complaints), Exterior Lightingheadlights (20 complaints), and Fuel System Gasolinefuel Injection Systemfuel Rail (16 complaints).
Recalls for the 1997 CADILLAC DEVILLE
NHTSA has recorded 2 recalls for the 1997 CADILLAC DEVILLE, potentially affecting up to 640,387 vehicles.
Recall 04V110000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 483,477 vehicles affected
Defect: SOME PASSENGER VEHICLES EQUIPPED WITH 4.0L V8 ENGINES HAVE A CONDITION IN WHICH THE NYLON TUBING USED IN THE FUEL RAIL CONSTRUCTION MAY DEGRADE AND CRACK. ADDITIONALLY, THE 1995 MODEL YEAR USES A UNIQUE UNDERHOOD FUEL RETURN LINE THAT MAY CRACK. CRACKING OF THE FUEL RAIL OR RETURN LINE TUBING CAN RESULT IN A FUEL LEAK INTO THE ENGINE COMPARTMENT.
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE ENGINE FUEL RAIL WITH A NEW STAINLESS STEEL FUEL RAIL. DEALERS WILL ALSO INSTALL A REVISED CHASSIS FUEL RETURN LINE. THE RECALL BEGAN ON JUNE 2, 2004, FOR 1996-1997 OLDSMOBILE AURORA VEHICLES....
View full details →Recall 97V064000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 156,910 vehicles affected
Defect: THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE CAN CAUSE THE ANTILOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON-ABS BRAKE APPLICATION.
Consequence: THIS CONDITION CAN RESULT IN AN INCREASE IN VEHICLE STOPPING DISTANCE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE.
View full details →Owner Complaints for the 1997 CADILLAC DEVILLE
339 complaints have been filed with NHTSA for the 1997 CADILLAC DEVILLE. Below is a breakdown by vehicle component.
Most Recent Complaints
[ ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job. The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and not even been touched . I was finally told by the service department to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re
[ ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job. The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and not even been touched . I was finally told by the service department to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re
[ ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job. The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and not even been touched . I was finally told by the service department to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
View all Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip complaints →
Safety Rating for the 1997 CADILLAC DEVILLE
NHTSA has not yet tested the 1997 CADILLAC DEVILLE in its New Car Assessment Program.
Technical Service Bulletins for the 1997 CADILLAC DEVILLE
General Motors, LLC has issued 6 technical service bulletins (TSBs) for the 1997 CADILLAC DEVILLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
020601009C — ENGINE AND ENGINE COOLING:ENGINE
HIGHER THAN EXPECTED OIL CONSUMPTION. *TT
00066 — AIR BAGS:SIDE/WINDOW
INFORMATION REGARDING PRODUCT SAFETY CAMPAIGN, NON-CRASH DEPLOYMENT OF SIDE IMPACT AIR BAGS. *SLC
970901733205 — ELECTRICAL SYSTEM:HORN
EXCESSIVE FORCE REQUIRED TO OPERATE THE HORN WHEN COLD. *YC
970801731610 — SEATS
FRONT SEAT BACK IS UNCOMFORTABLE, SITS TOO HIGH, OR BOTTOM CUSHION IS TOO SHORT. *YC
970501739010 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DELAYES CONTAINING VEHICLES REMOTE FUNCTION ACTUATOR (RFA). *YC
731605 — SEATS
ADDITIONAL TRAVEL OF MEMORY SEAT WITH REAPPLICATION OF SEAT ADJUSTER SWITCH (CONDITION NORMAL). *TW
NHTSA Investigations for the 1997 CADILLAC DEVILLE
NHTSA has opened 2 investigations into potential safety defects in the 1997 CADILLAC DEVILLE.
Other Model Years of the CADILLAC DEVILLE
- 1992 CADILLAC DEVILLE — 183 complaints
- 1993 CADILLAC DEVILLE — 123 complaints
- 1994 CADILLAC DEVILLE — 185 complaints
- 1995 CADILLAC DEVILLE — 197 complaints
- 1996 CADILLAC DEVILLE — 281 complaints
- 1997 CADILLAC DEVILLE (current)
- 1998 CADILLAC DEVILLE — 310 complaints
- 1999 CADILLAC DEVILLE — 239 complaints
- 2000 CADILLAC DEVILLE — 312 complaints
- 2001 CADILLAC DEVILLE — 239 complaints
- 2002 CADILLAC DEVILLE — 237 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints