2015 CADILLAC CTS — Problems, Recalls & Safety Data
5/5
Safety Rating
65
Owner Complaints
2
Recalls
85
Service Bulletins
0
Investigations
Overview of the 2015 CADILLAC CTS
The 2015 CADILLAC CTS has received a total of 65 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. 85 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (15 complaints), Service Brakes (7 complaints), and Unknown Or Other (7 complaints).
Recalls for the 2015 CADILLAC CTS
NHTSA has recorded 2 recalls for the 2015 CADILLAC CTS, potentially affecting up to 55,030 vehicles.
Recall 18V595000 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
| 52,867 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer...
View full details →Recall 15V358000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 2,163 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015 Cadillac ATS and CTS vehicles. The affected vehicles have a bracket between the brake pedal assembly and the rod that actuates the brakes that may fracture during normal brake pedal operation.
Consequence: If the bracket fractures, the driver would not be able to apply the brakes, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the vehicle and replace any affected bracket, free of charge. The recall began July 6, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15352.
View full details →Owner Complaints for the 2015 CADILLAC CTS
65 complaints have been filed with NHTSA for the 2015 CADILLAC CTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 15 | 0 | 0 | 0 | 0 |
| Service Brakes | 7 | 2 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Suspension | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 1 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Power Traindrivelinedifferential Unit | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 2 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalinfotainment | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulicpower Assistvacuum | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 1 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the brake pads and rotors needed to be replaced, and the rear differential was leaking. The vehicle was repaired, but the failure recurred. The water pump was replaced under the warranty. The contact stated that the brake pads and rotors needed to be replaced every two months. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the brake pads and rotors needed to be replaced, and the rear differential was leaking. The vehicle was repaired, but the failure recurred. The water pump was replaced under the warranty. The contact stated that the brake pads and rotors needed to be replaced every two months. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the brake pads and rotors needed to be replaced, and the rear differential was leaking. The vehicle was repaired, but the failure recurred. The water pump was replaced under the warranty. The contact stated that the brake pads and rotors needed to be replaced every two months. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2015 Cadillac CTS. The contact stated while driving 65 MPH, the vehicle shuddered and made an abnormally loud sound. The contact exited the highway and drove to the nearest mechanic shop at a gas station. The mechanic diagnosed the vehicle and determined that the rear differential was fractured and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 20V038000 (Power Train); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 98,000.
The contact owns a 2015 Cadillac CTS. The contact stated that occasionally while driving at various slow speeds, the message "Driver Assist Unavailable" and the steering wheel was abnormally firm, requiring excess effort to drive the vehicle until the power steering functionality returned. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed; however, the contact was advised that there was no failure found with the vehicle, and the failure was not duplicated. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V175000 (STEERING); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Safety Rating for the 2015 CADILLAC CTS
The 2015 CADILLAC CTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 CADILLAC CTS
General Motors, LLC has issued 85 technical service bulletins (TSBs) for the 2015 CADILLAC CTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP5898B — POWER TRAIN:AXLE ASSEMBLY
This Preliminary information communicates a potential root cause for a rear axle seal leak.
21-NA-147 — ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
PIP5898A — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
This Preliminary information communicates a potential root cause for a rear axle seal leak.
130089008B — EQUIPMENT
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
PIC6063C — LANE DEPARTURE
This Preliminary Information communication provides information to the technician about vehicles that may have the park assist warning that goes off without an object near the vehicle. Engineering is aware of this concern and is working on a software change for this issue.
18NA362 — STRUCTURE
This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.
18NA362 — VISIBILITY:WINDSHIELD
This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A-pillar.
18NA340 — SEAT BELTS
This technical bulletin provides repair information to correct a customer concern of front row seat belt extraction difficult, retraction rate slow and/or incomplete.
PI1178F — ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
18207 — WHEELS
Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in...
Showing 10 of 85 technical service bulletins.
NHTSA Investigations for the 2015 CADILLAC CTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC CTS
- 2010 CADILLAC CTS — 101 complaints
- 2011 CADILLAC CTS — 148 complaints
- 2012 CADILLAC CTS — 81 complaints
- 2013 CADILLAC CTS — 106 complaints
- 2014 CADILLAC CTS — 192 complaints
- 2015 CADILLAC CTS (current)
- 2016 CADILLAC CTS — 47 complaints
- 2017 CADILLAC CTS — 32 complaints
- 2018 CADILLAC CTS — 10 complaints
- 2019 CADILLAC CTS — 16 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints