2019 CADILLAC CTS — Problems, Recalls & Safety Data
5/5
Safety Rating
16
Owner Complaints
0
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2019 CADILLAC CTS
The 2019 CADILLAC CTS has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 11 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (3 complaints), Unknown Or Other (3 complaints), and Engine (2 complaints).
Recalls for the 2019 CADILLAC CTS
There are no recalls on file with NHTSA for the 2019 CADILLAC CTS. No Active Recalls
Owner Complaints for the 2019 CADILLAC CTS
16 complaints have been filed with NHTSA for the 2019 CADILLAC CTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Cadillac CTS. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with catalytic converter failure. The contact stated that upon cleaning the catalytic converter and driving for 50 miles, the warning light turned off. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 74,990.
I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident
I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident
The contact owns a 2019 Cadillac CTS. The contact stated that the trim on the steering wheel had started to peel off. Due to the failure, the edges of the steering wheel where the trim was located had started peeling off and were sharp, causing serious concerns while driving the vehicle. The local dealer was notified of the failure, and the contact was scheduled for an appointment; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.
The rear differential started making noise and growling. Upon draining the differential, we found a lot of metal debris. Upon reading on this issue, we found that Cadillac has had this issue with past models. It seems that the original G.M. part is no longer available. This could be a safety risk if the rear wheels are to lock up due to debris. It has not been confirmed by the dealer, the vehicle is out of warrantee at 91,000 miles.
Safety Rating for the 2019 CADILLAC CTS
The 2019 CADILLAC CTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 CADILLAC CTS
General Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2019 CADILLAC CTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
040089015V — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
18NA291 — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides a procedure to replace the Schrader valve port with an open fill port to aid in filling the supercharger cooling system and to correct the engine performance.
070849020Q — ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP5700A — POWER TRAIN
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers...
PIP5676 — EQUIPMENT
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIP5606D — ENGINE AND ENGINE COOLING
This Preliminary information communicates A vehicle may have a tick noise from the engine cold, initial start in the morning. A lifter may not have sufficient amount of oil during cold start operation (not pumped up). As information comes in the Pi will be updated and when the final repair is out this...
N192216390 — SUSPENSION
Service Update. Certain vehicles may have an incorrect left front lower control arm. Dealers will replace the left front lower control arm.
PIC6042B — EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
N182193520 — ELECTRICAL SYSTEM
Service Update. On a small number of the vehicles identified above, the electrical connector to the transmission valve body solenoids may not be fully seated. DTC P2718 or P2720 may set resulting in the Check Engine indicator illuminating, and the transmission reverting to a ?limp home? mode providing limited forward...
18NA308 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of the ride control mode not extending over ignition cycle from Sport Mode, Defaults to Tour.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2019 CADILLAC CTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC CTS
- 2014 CADILLAC CTS — 192 complaints
- 2015 CADILLAC CTS — 65 complaints
- 2016 CADILLAC CTS — 47 complaints
- 2017 CADILLAC CTS — 32 complaints
- 2018 CADILLAC CTS — 10 complaints
- 2019 CADILLAC CTS (current)
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints