2013 CADILLAC CTS — Problems, Recalls & Safety Data
5/5
Safety Rating
106
Owner Complaints
2
Recalls
45
Service Bulletins
0
Investigations
Overview of the 2013 CADILLAC CTS
The 2013 CADILLAC CTS has received a total of 106 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION. 45 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (25 complaints), Power Train (13 complaints), and Air Bags (11 complaints).
Recalls for the 2013 CADILLAC CTS
NHTSA has recorded 2 recalls for the 2013 CADILLAC CTS, potentially affecting up to 660,635 vehicles.
Recall 14V614000 — ELECTRICAL SYSTEM
| 106,307 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number...
View full details →Recall 14V394000 — ELECTRICAL SYSTEM:IGNITION
| 554,328 vehicles affected
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model...
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners...
View full details →Owner Complaints for the 2013 CADILLAC CTS
106 complaints have been filed with NHTSA for the 2013 CADILLAC CTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 25 | 3 | 0 | 1 | 0 |
| Power Train | 13 | 1 | 0 | 2 | 0 |
| Air Bags | 11 | 5 | 0 | 4 | 0 |
| Steering | 10 | 2 | 0 | 2 | 0 |
| Engine | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 1 | 0 | 0 | 0 |
| Service Brakes | 6 | 3 | 0 | 3 | 0 |
| Suspension | 6 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 5 | 1 | 0 | 1 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Seats | 3 | 1 | 0 | 1 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 2 | 0 | 1 | 0 |
| Electrical Systemignition | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 2 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My 2013 has only 75k miles on it and all the dash lights flash and the car fails every couple of days. It has a brand new battery but the gauges on the dash continue to dance. I’m not sure what the problem is but it’s a huge safety factor in drivability.
My 2013 has only 75k miles on it and all the dash lights flash and the car fails every couple of days. It has a brand new battery but the gauges on the dash continue to dance. I’m not sure what the problem is but it’s a huge safety factor in drivability.
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts some say there is not. there are multiple complaints on this issue and it is not safe. I called Cadillac gave my vin number and was told there was not a recall. Cadillac/GMC really need to issue a recall before something tragic happens, as it almost was me. Thank God that it wasn't.
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts some say there is not. there are multiple complaints on this issue and it is not safe. I called Cadillac gave my vin number and was told there was not a recall. Cadillac/GMC really need to issue a recall before something tragic happens, as it almost was me. Thank God that it wasn't.
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts some say there is not. there are multiple complaints on this issue and it is not safe. I called Cadillac gave my vin number and was told there was not a recall. Cadillac/GMC really need to issue a recall before something tragic happens, as it almost was me. Thank God that it wasn't.
Safety Rating for the 2013 CADILLAC CTS
The 2013 CADILLAC CTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 CADILLAC CTS
General Motors, LLC has issued 45 technical service bulletins (TSBs) for the 2013 CADILLAC CTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
10-08-110-001L — VEHICLE SPEED CONTROL
This service bulletin provides information on proper use of floor mats.
20NA029 — ENGINE
This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
PIT5074K — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair...
PI0281F — EQUIPMENT ADAPTIVE/MOBILITY
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIC6193 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
00-03-10-006L — TIRES
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIP5276C — ENGINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnostic Trouble Code P0521. If Diagnostic Trouble Code P0521 setting in cold weather and it has...
PIC5494E — VEHICLE SPEED CONTROL
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is...
11-00-89-004A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PI1126E — ELECTRICAL SYSTEM
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
Showing 10 of 45 technical service bulletins.
NHTSA Investigations for the 2013 CADILLAC CTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC CTS
- 2008 CADILLAC CTS — 251 complaints
- 2009 CADILLAC CTS — 222 complaints
- 2010 CADILLAC CTS — 101 complaints
- 2011 CADILLAC CTS — 148 complaints
- 2012 CADILLAC CTS — 81 complaints
- 2013 CADILLAC CTS (current)
- 2014 CADILLAC CTS — 192 complaints
- 2015 CADILLAC CTS — 65 complaints
- 2016 CADILLAC CTS — 47 complaints
- 2017 CADILLAC CTS — 32 complaints
- 2018 CADILLAC CTS — 10 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints