2017 BUICK ENCORE — Problems, Recalls & Safety Data
5/5
Safety Rating
120
Owner Complaints
2
Recalls
31
Service Bulletins
0
Investigations
Overview of the 2017 BUICK ENCORE
The 2017 BUICK ENCORE has received a total of 120 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:PRETENSIONER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, AIR BAGS:FRONTAL. 31 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (32 complaints), Air Bags (13 complaints), and Unknown Or Other (11 complaints).
Recalls for the 2017 BUICK ENCORE
NHTSA has recorded 6 recalls for the 2017 BUICK ENCORE, potentially affecting up to 11,042,535 vehicles.
Recall 17V437000 — SEAT BELTS:PRETENSIONER
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 16V651000 — SEAT BELTS:PRETENSIONER
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Owner Complaints for the 2017 BUICK ENCORE
120 complaints have been filed with NHTSA for the 2017 BUICK ENCORE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 32 | 2 | 3 | 1 | 0 |
| Air Bags | 13 | 9 | 1 | 27 | 0 |
| Unknown Or Other | 11 | 1 | 0 | 0 | 0 |
| Seat Belts | 8 | 3 | 1 | 3 | 0 |
| Service Brakes | 8 | 4 | 0 | 2 | 0 |
| Visibilitywiper | 8 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 7 | 0 | 0 | 0 | 0 |
| Power Train | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 1 | 0 | 1 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasolineturbosupercharger | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Rear passenger doors fail to engage internal lock when Child-Lock feature is on, door can still be opened from interior. Rear door locks fail to properly engage when locking and unlocking vehicle
The contact owns a 2017 Buick Encore. The contact stated that while driving approximately 25 MPH, the contact smelled smoke and became aware that the smoke was coming from under the hood. The failure reoccurred while driving the following day. The vehicle was driven to an independent mechanic, where it was diagnosed, and it was determined that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of Special Coverage: N232395330 (Turbocharger Replacement), and the manufacturer was contacted for reimbursement. A case was opened; however, the manufacturer later informed the contact that the reimbursement claim was denied because the vehicle was not repaired by a dealer. The failure mileage was approximately 48,000.
Wipers will not shut off.
4/2025-Engine coolant water outlet needed to be replaced 5/2025- Turbo boost replaced (under recall) 6/2025- Engine fan needed to be replaced 12/2025- There was active leaking in the engine oil cooler and lines- needed to be replaced Engine ventilation , engine oil weep along valve cover seals- needed to be replaced
I have went to the dealership for the past two years with this problem and they keep saying they are not getting any codes: when the air conditioner is on it’s pulling the power from the motor and makes it hard to go up hill. Hard To accelerate when going on to the freeway as well. The problem is only getting worse and worse.
Safety Rating for the 2017 BUICK ENCORE
The 2017 BUICK ENCORE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 BUICK ENCORE
General Motors, LLC has issued 31 technical service bulletins (TSBs) for the 2017 BUICK ENCORE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N232395330-01 — UNKNOWN OR OTHER
Special Coverage - certain vehicles may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Additionally, the engine may run rough or have reduced power. Dealers are to replace...
18-NA-049 — POWER TRAIN
This service bulletin advises the technician to replace the rear diff carrier if heavy corrosion caused noise, cracking and/or leaking to correct customer concerns of Clunk or Growl Noise Coming from Rear of Vehicle and/or Rear End Binding When Turning or Backing Up.
N222372590 — ENGINE AND ENGINE COOLING
Service Update. Certain vehicles listed above may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less). Dealers will install a TCV thermal wrap and, if applicable,...
000310002L — EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
18NA007 — ELECTRICAL SYSTEM
This technical bulletin provides information to replace the RDCM to correct a condition of MIL or Service AWD Light and associated DTCs.
PIP5197J — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV...
17NA221 — ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to replace the CAC if it freezes in cold weather conditions causing engine power concerns.
17NA240 — EQUIPMENT
This technical bulletin provides a procedure to adjust the fender by loosening the bolts and reassembling everything to correct the condition of the fascia not fitting correctly.
17NA240 — STRUCTURE:BODY:BUMPERS
This technical bulletin provides a procedure to adjust the fender by loosening the bolts and reassembling everything to correct the condition of the fascia not fitting correctly.
16NA176 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Technical Bulletin describes how to avoid the A/C System from turning on when the vehicle is started and states that this a normal characteristic of the vehicle.
Showing 10 of 31 technical service bulletins.
NHTSA Investigations for the 2017 BUICK ENCORE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK ENCORE
- 2013 BUICK ENCORE — 70 complaints
- 2014 BUICK ENCORE — 92 complaints
- 2015 BUICK ENCORE — 185 complaints
- 2016 BUICK ENCORE — 118 complaints
- 2017 BUICK ENCORE (current)
- 2018 BUICK ENCORE — 100 complaints
- 2019 BUICK ENCORE — 113 complaints
- 2020 BUICK ENCORE — 28 complaints
- 2021 BUICK ENCORE — 9 complaints
- 2022 BUICK ENCORE — 11 complaints
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK LACROSSE — 2,882 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints