2021 BUICK ENCORE — Problems, Recalls & Safety Data
5/5
Safety Rating
9
Owner Complaints
0
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2021 BUICK ENCORE
The 2021 BUICK ENCORE has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 6 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (3 complaints), Power Train (2 complaints), and Air Bags (1 complaint).
Recalls for the 2021 BUICK ENCORE
There are no recalls on file with NHTSA for the 2021 BUICK ENCORE. No Active Recalls
Owner Complaints for the 2021 BUICK ENCORE
9 complaints have been filed with NHTSA for the 2021 BUICK ENCORE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 1 | 0 |
| Electrical System | 1 | 0 | 0 | 1 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I have continuously had my check engine light pop on. I have took it in twice for them fix the issue which is the purge sensor. It did not fix the issue because the light just pops back on. This has caused issues with me passing emissions and has been an headache shortly street I obtained the vehicle.
The contact owns a 2021 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed. The contact had to slam on the brake pedal to stop the vehicle. The contact stated that the Hill Assist message was displayed. The brake pedal was pumped several times before the brake pedal released. The vehicle was taken to an independent mechanic, who determined that the brake sensor needed to be replaced. The dealer and another dealer, Mangino Chevrolet, INC. (4447 NY-30, Amsterdam, NY 12010); were made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V588000 (Service Brakes); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.
Took to the dealership. They stated my flex pipe had melted and the o2 sensors are stuck in the pipe need replacement as well. They have to replace flex pipe and everything leading to the 2nd o2 sensor. They stated there was no damage or tampering to the flex pipe. This should not have happened in this new of a vehicle. This is a dangerous and costly repair that falls on a faulty flex pipe and not covered by the warranty.
Turbo Charger failed while passing a semi-trailer truck causing a severe lack of power and almost causing a head on collision with on-coming traffic. I had 3 passengers at the time. The problem has been confirmed by a independent service center and I am getting a second opinion from a dealer on 2/3. The check engine light did come on when it happened. There were no symptoms prior to failure. I have since researched the problem and found that Turbo Charger failure is the #1 issue with this make and year.
The 2021 Buick Encore was listed by the NHTSA as having a parts recall with the Evaporative Emission Purge Pump, yet when I look up my VIN and talk to the dealer, I’m told the vehicle is not recalled, even though I’m having the exact same issue that was described in the recall. I’ve been delaying servicing because I was told the part was on back order but now they have it in stock and I’m hoping I don’t have to pay for it since my issue is the same one that was listed in the recall.
Safety Rating for the 2021 BUICK ENCORE
The 2021 BUICK ENCORE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 BUICK ENCORE
General Motors, LLC has issued 6 technical service bulletins (TSBs) for the 2021 BUICK ENCORE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6196 — UNKNOWN OR OTHER
This Preliminary information communicates to the tech the diagnostic steps if they encounter at condition where the adaptive cruise, regular cruise control or lane keep assist turns on and off while driving or is inoperative.
PIT6196 — VEHICLE SPEED CONTROL
This Preliminary information communicates to the tech the diagnostic steps if they encounter at condition where the adaptive cruise, regular cruise control or lane keep assist turns on and off while driving or is inoperative.
PIP5944A — EQUIPMENT
This Preliminary Information communication advises the technician to determine if the incorrect part number TCM has been installed causing DTC P30D9 to set
PIP5895A — ELECTRICAL SYSTEM
This Preliminary information communicates to the technician the need to inspect connector for moisture intrusion at ECM, procedure for verification of need for replacement
21NA092 — EXTERIOR LIGHTING
This service bulletin provides repair information to correct a customer concern of Intermittent Malfunction Indicator Lamp (MIL) Illuminated - DTC P146F Set.
PIT5791 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when...
NHTSA Investigations for the 2021 BUICK ENCORE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK ENCORE
- 2016 BUICK ENCORE — 118 complaints
- 2017 BUICK ENCORE — 120 complaints
- 2018 BUICK ENCORE — 100 complaints
- 2019 BUICK ENCORE — 113 complaints
- 2020 BUICK ENCORE — 28 complaints
- 2021 BUICK ENCORE (current)
- 2022 BUICK ENCORE — 11 complaints
- 2023 BUICK ENCORE — 0 complaints
- 2024 BUICK ENCORE — 0 complaints
- 2025 BUICK ENCORE — 0 complaints
- 2026 BUICK ENCORE — 0 complaints
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK LACROSSE — 2,882 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints