2015 BUICK ENCORE — Problems, Recalls & Safety Data
5/5
Safety Rating
185
Owner Complaints
4
Recalls
35
Service Bulletins
0
Investigations
Overview of the 2015 BUICK ENCORE
The 2015 BUICK ENCORE has received a total of 185 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:PRETENSIONER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, AIR BAGS:FRONTAL. 35 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (30 complaints), Engine (27 complaints), and Steering (26 complaints).
Recalls for the 2015 BUICK ENCORE
NHTSA has recorded 8 recalls for the 2015 BUICK ENCORE, potentially affecting up to 11,064,661 vehicles.
Recall 17V437000 — SEAT BELTS:PRETENSIONER
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 16V651000 — SEAT BELTS:PRETENSIONER
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 15V162000 — EQUIPMENT:OTHER:LABELS
| 19,831 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to...
Consequence: If the label is missing front and rear rim size information, the owner may replace the rims with ones that are an incorrect size, increasing the risk of crash.
Remedy: GM will notify owners, and will send owners a corrected label, free of charge. The recall April 29, 2015. Owners may contact Buick customer service at 1-800-521-7300, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15166.
View full details →Recall 15V146000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 2,295 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.
Consequence: The circuit board wear may cause a sudden loss of electric power steering assist, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. The recall began April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Owner Complaints for the 2015 BUICK ENCORE
185 complaints have been filed with NHTSA for the 2015 BUICK ENCORE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 30 | 0 | 1 | 0 | 0 |
| Engine | 27 | 0 | 0 | 0 | 0 |
| Steering | 26 | 0 | 1 | 0 | 0 |
| Service Brakes | 19 | 2 | 0 | 1 | 0 |
| Air Bags | 15 | 2 | 0 | 3 | 0 |
| Unknown Or Other | 15 | 1 | 1 | 1 | 0 |
| Power Train | 9 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 6 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 5 | 0 | 0 | 0 | 0 |
| Structurebody | 5 | 2 | 0 | 3 | 0 |
| Vehicle Speed Control | 5 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 4 | 0 | 0 | 0 | 0 |
| Seat Belts | 4 | 1 | 0 | 2 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasolineturbosupercharger | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Suspensionrearaxlespindle | 1 | 1 | 0 | 1 | 0 |
| Traction Control System | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
The contact owns a 2015 Buick Encore. The contact stated that while depressing the accelerator, the vehicle hesitated before accelerating. The contact became aware of oil underneath the vehicle on the driveway, resulting in a complete loss of power. The vehicle leaked oil and lost the vehicle lost power twice. The check engine warning light was illuminated. The contact inspected the vehicle and determined that the mass air flow sensor had failed. The MAF sensor was replaced twice, the Oxygen sensors were replaced three times, and the turbocharger was replaced once. The failures persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.
check engine light came onforP0299 code and heard that there's a lot of vehicles with turbos having this problem
The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The traction control warning light and the power steering warning light was illuminated, and the message to “Contact Dealer for Service” was displayed. The vehicle was towed to the dealer where it was diagnosed that one of the wiring harnesses connected with the CPU had failed. The wiring harness in the CPU was replaced. After the repair, while driving 60 MPH, the failure reoccurred and the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the steering wheel seized. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The traction control warning light and the power steering warning light was illuminated, and the message to “Contact Dealer for Service” was displayed. The vehicle was towed to the dealer where it was diagnosed that one of the wiring harnesses connected with the CPU had failed. The wiring harness in the CPU was replaced. After the repair, while driving 60 MPH, the failure reoccurred and the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the steering wheel seized. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The traction control warning light and the power steering warning light was illuminated, and the message to “Contact Dealer for Service” was displayed. The vehicle was towed to the dealer where it was diagnosed that one of the wiring harnesses connected with the CPU had failed. The wiring harness in the CPU was replaced. After the repair, while driving 60 MPH, the failure reoccurred and the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the steering wheel seized. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
Safety Rating for the 2015 BUICK ENCORE
The 2015 BUICK ENCORE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 BUICK ENCORE
General Motors, LLC has issued 35 technical service bulletins (TSBs) for the 2015 BUICK ENCORE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-NA-106 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
20NA024 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
This informational bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
19NA101 — ENGINE
This technical bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return Valve missing.
PIP5197J — ENGINE
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV...
PIP5240E — EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0171 and or P1101 set. Technician will need to inspect the Air Cleaner Housing. If the air cleaner housing does not have the correct content...
16NA405 — POWER TRAIN
This technical bulletin provides a procedure to install a PCV heater and a front fascia blocker to correct the turbo charger system from freezing causing cold weather performance issues.
16NA016 — LATCHES/LOCKS/LINKAGES
This technical bulletin provides repair information to correct a customer concern of the rear 60% seatback locked in the down position when folded, and will not return to upright position.
17NA184 — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
This informational bulletin provides information for dealers and technicians about the 1.4L turbocharged engine use two different suppliers for the oil filter housing which results in two different filters being used.
16NA323 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
This technical bulletin provides a procedure to replace the rear brake pads to correct a condition of a noise in the rear brake pads at first apply due to an internal concern regarding the pads that were initially installed on the vehicle.
18NA049 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
This technical bulletin advises the technician to replace the rear diff carrier if heavy corrosion caused noise, cracking and/or leaking to correct the customers concerns.
Showing 10 of 35 technical service bulletins.
NHTSA Investigations for the 2015 BUICK ENCORE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK ENCORE
- 2013 BUICK ENCORE — 70 complaints
- 2014 BUICK ENCORE — 92 complaints
- 2015 BUICK ENCORE (current)
- 2016 BUICK ENCORE — 118 complaints
- 2017 BUICK ENCORE — 120 complaints
- 2018 BUICK ENCORE — 100 complaints
- 2019 BUICK ENCORE — 113 complaints
- 2020 BUICK ENCORE — 28 complaints
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK LACROSSE — 2,882 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints