2019 BMW X5 Electrical System Problems

TELEMATICS CONTROL UNIT HAS FAILED AND HAS WATER INGRESS. THIS CAUSES THE ONBOARD EMERGENCY SOS SYSTEM TO FAIL AND NOT WORK, MAKE FALSE CALLS AND RISK A DRIVER ABILITY TO MAKE AN EMERGENCY CALL OR FOR THE VEHICLE TO CALL FOR HELP. THIS ALSO POSES A RISK IN THAT WATER SEEPS INTO THE INTERIOR OF THE CARS SHELL THROUGH THE ANTENNA. CREATING RUST, MOLD AND DECAY. WHICH WILL EVENTUALLY AFFECT THE INTERIOR OF THE VEHICLE, HEAD LINER AND EVENTUALLY PASSENGERS THROUGH ENVIRONMENTAL FACTORS. THE CAR EVENTUALLY HAS TO BE GARAGED OR COVERED AT ALL TIMES IN EVENT OF RAIN OR SNOW. THIS HAS BEEN SEEN WIRH OWNERS OF THIS PARTICULAR MAKE, MODEL, YEAR SERIES. UNFORTUNATELY, MORE PEOPLE HAS YET TO EXPERIENCE THIS ISSUE IF THEOR VEHICLE IS ALWAYS GARAGED OR COVERED

Recently, the display behind the steering wheel has turned off twice while driving on the highway. This display contains the speedometer, meaning there was no way to gauge vehicle speed while driving. The problem is random; no warnings were shown, but keeping the car off for a couple of hours before turning it back on has brought the display back temporarily.

BMW "did not" issue a recall notice for this known issue for my VIN. They were aware of this issue and corrected it based on the latest software update 11/2022.56. The problem is older software versions can cause the battery to completely drain even when the engine is not running and make you deserted anywhere, which is a safety issue. Also, since the battery can be fully drained, your booster brakes also will not work during the start of the engine, which can again cause risk when starting. BMW did not advise customers regarding this safety issue. In my case, My battery was completely drained, and I had to replace my battery. Details of the defect from the latest software update release notes are mentioned below. The concern is why BMW did not issue a recall notice to customers like me. I hope NHTSA can take the necessary action on...

I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the flatbed tow truck. I am concerned as this issue was a safety concern while I was driving the car and it seemed all systems failed.

VEHICLE HAS HAD THE MAIN DRIVER GAUGES/DASH CLUSTER RANDOMLY TURN OFF WITH NO WARNING WHILE DRIVING, MULTIPLE TIMES A DAY NOW FOR THE LAST SEVERAL MONTHS, WITH INSTANCES HAPPENING AT ALL SORTS OF SPEEDS AND ON LOCAL ROADS AND HIGHWAYS. THERE APPEARS TO BE NO WAY TO RECOVER THE ELECTRONIC DASH CLUSTER UNTIL THE VEHICLE IS LEFT TO FULLY SHUT OFF FOR A FEW MINUTES AND THEN RESTARTED. BMW SERVICE AS WELL AS BMWNA HAVE ATTEMPTED TO ASSIST IN 8+ SERVICE VISITS AND HAVE NOT BEEN ABLE TO RECTIFY WHAT'S A CLEAR SAFETY HAZARD, AS IT HAS LED TO MULTIPLE NEAR ACCIDENTS NOW. THIS STARTED IN JANUARY 2020, WHEN THE VEHICLE WAS RELATIVELY NEW (<2000 MILES) AND PERSISTS TO THIS DAY (12K MILES).

2 MONTHS AFTER PURCHASING THE VEHICLE A RATTLING SOUND COMES UP WHEN I START THE VEHICLE I TOOK IT IN FOR SERVICING AND I'M TOLD THEY DON'T FIND THE PROBLEM, BUT IT SOUNDS LIKE SOMETHING IS LOOSE. FINALLY, MY DASHBOARD GOES BLUE AFTER LONG DRIVES. AGAIN, THIS WAS REPORTED AND PICTURES WERE TAKEN AND I'M TOLD THEY CAN'T FIND A PROBLEM. *TR

I AM WRITING TO ASK FOR YOUR ASSISTANCE IN MY MATTER OF MY 2019 BMW X5 I40 SUV, WHICH UNFORTUNATELY HAS BEEN REPAIRED 6 TIMES FOR NUMEROUS ELECTRONIC STABILITY CONTROL, ELECTRICAL, AND SUSPENSION FAILURES SERVICED AT 3 DIFFERENT BMW COLORADO DEALERSHIPS. THE VEHICLE WAS PURCHASED NEW WITH LEASE JUNE 2019, AND CONTINUOUSLY REPORTED & EXPERIENCED FAILURES/ISSUES BY OWNER, NUMEROUS PASSENGERS, INCLUDING MULTIPLE BMW SERVICE MANAGERS: ENGINE BUTTONS NOT TURNING OFF THE ENGINE INTERMITTENTLY, OR NOT TURNING OFF THE VEHICLE ELECTRICAL POWER. AFTER HIGH ACCELERATION ON A INTERSTATE HIGHWAY COMING TO A COMPLETE STOP THE ENGINE WOULD TERMINATE AND THEREBY HAVING TO QUICKLY PLACE THE VEHICLE INTO PARK TO RESTART THE ENGINE, THIS HAD TO BE DONE RAPIDLY DUE TO HIGH SPEED TRAFFIC. VEHICLE WOULD REPEAT ISSUE ON RURAL ROADWAY STOPS, BUT NOT AS OFTEN ON INTERSTATE ABOVE 60MPH. GPS HAD SOFTWARE MALFUNCTIONS AFTER BEING REPAIRED 2X FOR ELECTRICAL STABILITY ISSUES...

INTERMITTENTLY AND WITHOUT EXPLANATION THE VEHICLE CANNOT BE STARTED USING NORMAL PROCEDURE EVEN THOUGH THE KEY FOB IS ON THE DRIVER'S PERSON. SINCE THE VEHICLE WAS PURCHASED NEW IN APRIL 2019, THE DEALERSHIP HAS HAD FIVE OPPORTUNITIES TO ADDRESS THIS PROBLEM WITHOUT SUCCESS. I HAVE BEEN INSTRUCTED THAT SHOULD THE VEHICLE FAIL TO START NORMALLY, RETRIEVE THE FOB; LOCK AND UNLOCK THE VEHICLE USING THE KEY FOB AND THEN START THE VEHICLE USING THE FOB WHICH (DEALERSHIP LANGUAGE HERE) HAS BEEN "AWAKENED." AS A SEMI DISABLED 73 YEAR OLD MALE THIS NECESSITATES THAT I EXIT THE VEHICLE AND, IN STANDING POSITION, CREATE THE ABILITY TO REMOVE THE KEY FOB FROM MY FRONT PANT POCKET IN ORDER TO FOLLOW THE PROCEDURE TO "AWAKEN" THE KEY FOB FOR PURPOSES OF STARTING THE VEHICLE. I CAN THINK OF ANY NUMBER OF SITUATIONS IN WHICH THIS COULD CREATE A HAZARDOUS SITUATION AND AM THEREFORE...

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING