2019 BMW X5 — Problems, Recalls & Safety Data

I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system

Subject: 2019 BMW X5 xDrive40i – Oil Pump Defect Causing Oil Measurement Failure and Safety Risk I am reporting a safety defect in my 2019 BMW X5 xDrive40i with the 3.0L B58 inline-6 engine. The vehicle currently has approximately 70,000 miles. The vehicle is unable to properly measure or display engine oil level due to incorrect oil readings, which have been attributed to a failing oil pump assembly containing internal plastic components. Because this vehicle does not have a traditional dipstick, the electronic oil level monitoring system is the only way to verify proper oil level. Due to the defective oil pump design, I am unable to confirm whether the engine has sufficient oil. This creates a serious safety concern because: •The vehicle may be operating with low oil pressure without accurate warning •Sudden oil pressure loss could cause engine shutdown while driving •Loss of power at highway speeds could result in an accident •Catastrophic engine failure could occur without proper oil monitoring This is not normal wear and tear. BMW has reportedly updated the oil pump design in newer model years to use metal internal components, suggesting awareness of a design weakness. However, no recall has been issued for 2019 models. An oil pump that prevents accurate oil level measurement and may fail prematurely presents a significant safety hazard. I respectfully request that this defect be formally investigated and that BMW be required to issue a recall to replace the defective oil pump assembly with the updated metal design.

The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the local mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed to the local dealer, who confirmed that the engine oil was thick and dark, and the engine needed to be replaced. The failure mileage was 85,000.

BMW knowingly did NOT NOTIFY it's 2019 BMW X5 M40i (engine B58) vehicle owners. This is in reference to the faulty design and made plastic engine oil pump. It has been known to fail prematurely due to weaken parts. Some analysis done was from certain oil viscosity's applying additional unneeded stressful pressures. This later was recognized by BMW and a newer design and/or metal sturdier one had taken it's place in subsequent model years starting in 2020. Some owners were able to remediate the oil pump failure and new replacement either covered under intact warranties, and some were covered through quieter negotiations with BMW Customer Care's authorizations. To my understanding, no recalls were made nor were any techical service bulletins (TSB) made to it's owners. I don't see how BMW can be allowed to get away with an issue of safety which could cause a catastrophic failure of the affected engine? Under the circumstances, BMW should be fully reimbursing me for the repairs here, and be glad there were NO serious injuries OR worse, DEATHS! I have been in contact with their Customer Care and nothing has been done to date.

Premature oil pump failure. 2019 BMW x5 with only 46k miles has been diagnosed with an oil pump failure. Vehicle needed to be quickly pulled over and shut off to avoid catastrophic engine failure or engine seize. If this happens on the highway or at any speed the vehicle will lose power and be unsafe to control likely ending in an accident. This is a known Issue. BMW produced the vehicle with a flawed oil pump design that has a plastic ring around the impeller. The ring deteriorates and cracks leading to pump failure and loss of oil pressure It is only on limited models early 2019 X5. BMW redesigned with an all metal pump quietly. This issue needs to be addressed with BMW as it is unsafe for these family vehicles to be on the road with such a significant risk to its passengers and others. The failure happens with little to no warning. When contacting BMW they told me they would not consider helping with repairs. The repair for this part is upward of $8k which in turn will likely limit consumers ability to fix proactively. This is totally unacceptable and needs to be addressed by the NHTSA directly with BMW. P