2023 BMW X5 — Problems, Recalls & Safety Data
N/A
Safety Rating
38
Owner Complaints
4
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2023 BMW X5
The 2023 BMW X5 has received a total of 38 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT, VISIBILITY:WINDSHIELD. 10 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (7 complaints), Electrical System (6 complaints), and Power Train (4 complaints).
Recalls for the 2023 BMW X5
NHTSA has recorded 4 recalls for the 2023 BMW X5, potentially affecting up to 838 vehicles.
Recall 23V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 552 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series...
Consequence: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.
Remedy: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V253000 — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
| 235 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202,...
Consequence: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V820000 — VISIBILITY:WINDSHIELD
| 47 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.
Consequence: An electrical short-circuit increases the risk of a fire.
Remedy: Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 22V942000 — SEATS:CRITICAL FASTENERS
| 4 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
Consequence: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2023 BMW X5
38 complaints have been filed with NHTSA for the 2023 BMW X5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 7 | 1 | 0 | 0 | 0 |
| Electrical System | 6 | 1 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 2 | 0 | 1 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled. As a result of the incident, the driver sustained serious injuries requiring emergency transport and hospitalization. No warning lamps, messages, or brake-related alerts were observed prior to the incident. After the crash, the BMW mobile application displayed a brake system malfunction warning indicating an integrated system brake failure, with a timestamp shortly after the incident. The vehicle has not yet been inspected or diagnosed by a BMW dealer or independent service center. The vehicle remains available for inspection following the crash and has been retained post-incident pending salvage processing.
My sunroof spontaneously exploded yesterday, which sounded like a loud shotgun blast going off. Fortunately my vehicle was stopped at the time, but no rocks or debris had hit it to cause this then or previously, and nothing had fallen on it. No warning or other symptoms prior to this happening, the car was in mint condition and always garaged, 34,750 miles. Could have been much worse had I been driving at highway speeds and not stopped at a traffic light.
Safety Rating for the 2023 BMW X5
NHTSA has not yet tested the 2023 BMW X5 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 BMW X5
BMW of North America, LLC has issued 10 technical service bulletins (TSBs) for the 2023 BMW X5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B840224 — ELECTRICAL SYSTEM
The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be...
B641023 — ELECTRICAL SYSTEM
Both the air freshener and the ionizer can be operated in the central information display ; however, neither of them function.
B610924 — POWER TRAIN
The inverter or (EGS-EME) Electrical Machine Electronics Transmission Control supply line may be damaged due to improper routing. This can cause Check Control Message (CCM) warnings, or in some instances the vehicle may slowly coast to a stop during purely electric driving.
B610924 — ELECTRICAL SYSTEM
The inverter or (EGS-EME) Electrical Machine Electronics Transmission Control supply line may be damaged due to improper routing. This can cause Check Control Message (CCM) warnings, or in some instances the vehicle may slowly coast to a stop during purely electric driving.
B641023 — EQUIPMENT
Both the air freshener and the ionizer can be operated in the central information display; however neither of them function.
B410423 — STRUCTURE
BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,until the vehicle...
B160423 — AIR BAGS
BMW AG has issued a Delivery Stop (effective July 12, 2023) on certain Model Year 2023 - 2024 BMW vehicles that were produced between July 21, 2022, and July 11, 2023. A software logic error in the diagnostic module for tank leaks (DMTL) could cause the Service Engine Soon light...
B160423 — ELECTRICAL SYSTEM
BMW AG has issued a Delivery Stop (effective July 12, 2023) on certain Model Year 2023 - 2024 BMW vehicles that were produced between July 21, 2022, and July 11, 2023. A software logic error in the diagnostic module for tank leaks (DMTL) could cause the Service Engine Soon light...
SIB170220 — ENGINE AND ENGINE COOLING
Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump...
SIB650522 — ELECTRICAL SYSTEM
The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
NHTSA Investigations for the 2023 BMW X5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW X5
- 2018 BMW X5 — 89 complaints
- 2019 BMW X5 — 233 complaints
- 2020 BMW X5 — 120 complaints
- 2021 BMW X5 — 132 complaints
- 2022 BMW X5 — 84 complaints
- 2023 BMW X5 (current)
- 2024 BMW X5 — 238 complaints
- 2025 BMW X5 — 88 complaints
- 2026 BMW X5 — 2 complaints