NHTSA Complaint #11315699 — 2019 BMW X5

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11315699
Vehicle 2019 BMW X5
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I AM WRITING TO ASK FOR YOUR ASSISTANCE IN MY MATTER OF MY 2019 BMW X5 I40 SUV, WHICH UNFORTUNATELY HAS BEEN REPAIRED 6 TIMES FOR NUMEROUS ELECTRONIC STABILITY CONTROL, ELECTRICAL, AND SUSPENSION FAILURES SERVICED AT 3 DIFFERENT BMW COLORADO DEALERSHIPS. THE VEHICLE WAS PURCHASED NEW WITH LEASE JUNE 2019, AND CONTINUOUSLY REPORTED & EXPERIENCED FAILURES/ISSUES BY OWNER, NUMEROUS PASSENGERS, INCLUDING MULTIPLE BMW SERVICE MANAGERS: ENGINE BUTTONS NOT TURNING OFF THE ENGINE INTERMITTENTLY, OR NOT TURNING OFF THE VEHICLE ELECTRICAL POWER. AFTER HIGH ACCELERATION ON A INTERSTATE HIGHWAY COMING TO A COMPLETE STOP THE ENGINE WOULD TERMINATE AND THEREBY HAVING TO QUICKLY PLACE THE VEHICLE INTO PARK TO RESTART THE ENGINE, THIS HAD TO BE DONE RAPIDLY DUE TO HIGH SPEED TRAFFIC. VEHICLE WOULD REPEAT ISSUE ON RURAL ROADWAY STOPS, BUT NOT AS OFTEN ON INTERSTATE ABOVE 60MPH. GPS HAD SOFTWARE MALFUNCTIONS AFTER BEING REPAIRED 2X FOR ELECTRICAL STABILITY ISSUES THIS CONTINUED TO MALFUNCTION THEN CORRECTED AT AN ALTERNATIVE BMW DEALERSHIP. SIDE ASSIST ALERTS AND NOTIFICATIONS WERE CONTINUING TO FAIL AFTER 4-5 ATTEMPTS TO REMEDY. KEY FAB WOULD FAIL TO COMMUNICATE AND FAIL TO LOCK VEHICLE AFTER SEVERAL ATTEMPTS TO FIX BY BMW. VEHICLE SOFTWARE PROGRAMMING WOULD NOT MAINTAIN CONSISTENCY WITH VARIOUS COMPONENT RESPONSE FOR BACK DOORS, TRUNK/TAILGATE FAILURE TO RESPOND MOST IMPORTANTLY VEHICLE POWER OVERALL. FINALLY, THE VEHICLE HAS SUSPENSION ISSUES, STILL A CONCERN THIS COULD HAVE BEEN CAUSED BY THE NUMEROUS TIMES UNDER BMW REPAIR SHOPS BEING LIFTED BY PRESSURIZED COMPONENTS; OR WHEN IT WAS INITIALLY DELIVERED OFF THE TRUCK FROM MANUFACTURER TO DEALERSHIP? THE VEHICLE IS DEFECTIVE & HAS BEEN DEFECTIVE SINCE PURCHASED. THIS IS CONSIDERED A LEMON PER THE COLORADO LEMON LAWS, IN ADDITION PER THE NUMEROUS BMW SERVICE MANAGERS WHO HAVE REPAIRED THE DEFECTIVE VEHICLE.

Related Complaints for the 2019 BMW X5

Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11234568 WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST P...

Recent Complaints for the 2019 BMW X5

#11719614 ELECTRICAL SYSTEM I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car brok...
#11718348 ENGINE Subject: 2019 BMW X5 xDrive40i – Oil Pump Defect Causing Oil Measurement Failure and Safety Risk I am reporting a sa...
#11716801 ENGINE AND ENGINE COOLING The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenl...
#11715013 ENGINE BMW knowingly did NOT NOTIFY it's 2019 BMW X5 M40i (engine B58) vehicle owners. This is in reference to the faulty de...
#11714340 ENGINE Premature oil pump failure. 2019 BMW x5 with only 46k miles has been diagnosed with an oil pump failure. Vehicle n...
Check any vehicle history by VIN - Free vehicle history report