2018 AUDI SQ5 — Problems, Recalls & Safety Data

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N/A

Safety Rating

35

Owner Complaints

2 Crashes

5

Recalls

ACTIVE RECALL

36

Service Bulletins

0

Investigations

Overview of the 2018 AUDI SQ5

The 2018 AUDI SQ5 has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY, ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. 36 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Engine (4 complaints), and Exterior Lighting (3 complaints).

Recalls for the 2018 AUDI SQ5

NHTSA has recorded 6 recalls for the 2018 AUDI SQ5, potentially affecting up to 901,291 vehicles.

Recall 21V947000 — STRUCTURE:BODY

| 288,991 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...

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Recall 21V947000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

| 288,991 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...

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Recall 19V737000 — STRUCTURE:BODY

| 174,278 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 19V416000 — WHEELS:HUB

| 126,161 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is...

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Recall 19V277000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 12,645 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Consequence: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

Remedy: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

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Recall 18V369000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 10,225 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked....

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Owner Complaints for the 2018 AUDI SQ5

35 complaints have been filed with NHTSA for the 2018 AUDI SQ5. Below is a breakdown by vehicle component.

Most Recent Complaints

#11632982 | ELECTRICAL SYSTEM | | N/A miles
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast. I still use it if no wind is forecasted, because of the damage I don’t trust the carport until I can repair the damage.
#11626821 | ELECTRICAL SYSTEM | | N/A miles
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
#11626821 | EXTERIOR LIGHTING | | N/A miles
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
#11608218 | ELECTRICAL SYSTEM | | N/A miles
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
#11608218 | ENGINE | | N/A miles
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.

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Safety Rating for the 2018 AUDI SQ5

NHTSA has not yet tested the 2018 AUDI SQ5 in its New Car Assessment Program.

Technical Service Bulletins for the 2018 AUDI SQ5

Volkswagen Group of America, Inc. has issued 36 technical service bulletins (TSBs) for the 2018 AUDI SQ5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2079214_1 — ELECTRICAL SYSTEM

This bulletin provides workshop information for fault findinga nd repair for the electric tailgate.

A0023822047812_7 — ELECTRICAL SYSTEM:SOFTWARE

This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.

A9423682070694_1 — ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

This bulletin provides information when there is a functional issue with switching of lights in the rear lid. DTC B146C29.

A9023312058077_7 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

This bulletin provides information for when an unexpected Audi presense front intervention such as a front end warning, a warning jolt, partial braking, or emergency braking occurs and a warning appears in the instrument cluster and audibly.

A0123462058890_4 — ELECTRICAL SYSTEM:IGNITION:SWITCH

This bulletin provides information to address the message "Switch off the engine and check coolant" with the DTC P000000

A9022882069054_1 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin states to replace the Audi Virtual cockpit when it is blank when the vehicle started.

A4722212067321_5 — SERVICE BRAKES

This bulletin contains instructions for when the brake servo unit is the source of a squawking noise.

A2422602067937_1 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin offers further guidance regarding diagnosis and system information for vehicles with a 48 V electrical system.

A4322652067531_1 — SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

This bulletin provides steps to address DTCs B200FF0, B200FF1, B200FF3, B200FF4, and B200FF5.

A4722132067321_1 — SERVICE BRAKES

This bulletin advises to replace the Brake Servo Unit in instances where squeaking noises are heard when pressing the brake pedal.

Showing 10 of 36 technical service bulletins.

NHTSA Investigations for the 2018 AUDI SQ5

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI SQ5

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Other AUDI Models

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