2020 AUDI SQ5 — Problems, Recalls & Safety Data

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N/A

Safety Rating

10

Owner Complaints

4

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2020 AUDI SQ5

The 2020 AUDI SQ5 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with TIRES, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. 17 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (3 complaints), Unknown Or Other (2 complaints), and Back Over Prevention Warnings (1 complaint).

Recalls for the 2020 AUDI SQ5

NHTSA has recorded 8 recalls for the 2020 AUDI SQ5, potentially affecting up to 748,583 vehicles.

Recall 22V034000 — TIRES

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — TIRES

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 21V947000 — STRUCTURE:BODY

| 288,991 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...

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Recall 21V947000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

| 288,991 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for...

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Recall 21V295000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 40,993 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The...

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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Recall 20V505000 — SEATS

| 5,376 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact...

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Owner Complaints for the 2020 AUDI SQ5

10 complaints have been filed with NHTSA for the 2020 AUDI SQ5. Below is a breakdown by vehicle component.

Most Recent Complaints

#11634946 | UNKNOWN OR OTHER | | N/A miles
My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.
I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a default.
#11514158 | UNKNOWN OR OTHER | | N/A miles
The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.
#11498140 | BACK OVER PREVENTION: WARNINGS | | N/A miles
I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.
I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

View all Forward Collision Avoidance Automatic Emergency Braking complaints →

Safety Rating for the 2020 AUDI SQ5

NHTSA has not yet tested the 2020 AUDI SQ5 in its New Car Assessment Program.

Technical Service Bulletins for the 2020 AUDI SQ5

Volkswagen Group of America, Inc. has issued 17 technical service bulletins (TSBs) for the 2020 AUDI SQ5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

A6423912064585_3 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

This bulletin provides information for when there are noises from the front power windows.

A912304205607617 — ELECTRICAL SYSTEM

This bulletin provides information for when there is no communication to the telematics control module.

A9623812051239_3 — BACK OVER PREVENTION

This bulletin provides instructions for when the customer is unable to program their garage door opener to their vehicle.

A4722152067321_3 — SERVICE BRAKES

This bulletin describes the procedure necessary to address a noise that is heard when pressing the brake pedal.

A0122212067162_1 — ENGINE AND ENGINE COOLING

This bulletin states that if DTC P029900 is present, technicians should check the boost pressure against specifications and possibly replace the intercooler air charge pipe.

AWA 22-05 — FUEL SYSTEM, OTHER

This Document informs dealers on the new electric fuel pump warranty extension for 2018-2021 S4, S5, SQ5, Q8, A8, and Q7 vehicles

A6321742064279_2 — STRUCTURE:BODY:BUMPERS

This bulletin contains repair instructions for when paint is peeling on the front bumper.

A5521602064476_2 — ELECTRICAL SYSTEM

This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions.

A5021072064464_1 — SUSPENSION

This bulletin states to not perform a repair or file a warranty claim for a poorly painted surface on the suspension strut tower.

A6820262060899_2 — EQUIPMENT

This bulletin contains instructions for unbinding the glove box.

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2020 AUDI SQ5

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI SQ5

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Other AUDI Models

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