NHTSA Complaint #760224 — 2000 JAGUAR S-TYPE

I LEASED A NEW 2000 JAGUAR S-TYPE IN APRIL OF 2000. SINCE THAT TIME , THE TRANMISSION WAS FAULTY. JAGUAR FOUND THE PROBLEM TO BE A FAULTY TRANSMISSION AND REPLACED IT. SINCE THAT TIME, I'VE EXPERIENCED NUMEROUS PROBLEMS RELATED TO THE TRANSMISSION. THE MAIN PROBLEM IS A VERY SERIOUS SAFETY ISSUE DEALING WITH THE CAR ROLLING BACK WHILE IN DRIVE. WHEN ON A MODERATE INCLINE, THE VEHICLE WILL ROLL BACK 10-15 FEET WHILE ENGAGED IN DRIVE. THE ONLY WAY TO STOP THIS ROLL IS TO EITHER GUN THE ENGINE(WHICH IS ALSO UNSAFE) OR APPLY THE BRAKE AND QUICKLY GIVE THE CAR GAS. THIS IS OCCURING ON A MODERATE INCLINE! I HAVE ADVISED JAGUAR AND THE DEALERSHIP TO NO AVAIL. THEY HAVE TRIED TO FIX THE TRANSMISSION 4 TIMES NOW AND STILL DON'T KNOW WHAT IS CAUSING THIS. THE LAST TIME I BROUGHT THE CAR IN, THE SERVICE MANAGER(MIKE BARNES) TEST DROVE IT AND THE SAME PROBLEM HAPPENED TO HIM. HE TRIED TO CORRECT THE PROBLEM AND AGAIN THEIR MECHANICS COULKD NOT DO IT. I THEN ASKED FOR A RECEIPT STATING HE AND I WERE IN THE VEHICLE WHEN IT ROLLED BACK 10 FEET BEFORE APLYING THE BRAKE AND HE WOULD NOT DO THIS FOR ME. I THEN CONTACTED THE SALES MANAGER ON CALL ON APRIL 2, 2000 @3P.M. AND HE SAID THERE WAS NO REASON WHY I COULDN'T HAVE A RECIEPT STATING THE CAR ROLLED BACK 10 FEET WITH ME AND MR. BARNES IN VEHICLE. AFTER THE SALES MANAGER QUESTIONED MR. BARNES NUMEROUS TIMES ON THE ISSUE, MR. BARNES STATED AND I QOUTE-"IT IS IN THE BEST INTEREST OF THE DEALERSHIP THAT I DON'T WRITE A RECIEPT STATING THIS". I WAS PRESENT AT THE TIME OF THIS STATEMENT AND APPALLED THAT HE WOULD RISK ME LIFE TO COVER FOR THE DEALERSHIP. IDEMANDED A RECEIPT AND STILL DID NOT RECEIVE ON STATING THE ROLL BACK,INSTEAD HE GAVE ME ONE SAYING I WAS JUST THERE AND EVERY THING CHECKED OUT TO DEALER SPECS. I SAID WHAT IS DEALER SPECS AND MR. BARNES STATED HE DID NOT KNOW. THIS IS FRAUD AND A COVER UP. I SINCE HAVE CONTACTED A LAWYER,LEMON LAW OFFICE,CENTER FOR AUTO SAFETY,BETTER BUSINESS BUREAU AND THE STATES ATTOR. *A