NHTSA Complaint #730310 — 1995 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	730310
Vehicle	1995 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 21, 2000
Date Filed	September 14, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

WHEN VEHICLE WENT IN FOR ROUTINE MAINTENANCE, DEALER STATED 3 ENGINE MOUNTS AND THE TRANMISSION MOUNTS HAD FAILED AND NEEDED REPLACEMENT. ONE ENGINE MOUNT HAD BEEN REPLACED PREVIOUSLY ON 8/5/97. IT APPEARS THAT THESE PARTS FAILED DUE TO A MANUFACTURING OR DESIGN DEFECT. THIS IS NOT AN ITEM THAT SHOULD FAIL ON A VEHICLE THAT IS JUST OVER FIVE YEARS OLD AND HAS NOT BEEN DRIVEN OFF-ROAD. WHEN THE DEALER WAS QUESTIONED, I WAS TOLD THAT THE PART IS POORLY DESIGNED AND TENDS TO GO OUT ABOUT THIS TIME. THE MANUFACTURER REFUSED TO REPLACE THE PARTS. THIS IS A MAJOR RIP-OFF ON A PART THAT IS FAILING PREMATURELY BECAUSE OF MANUFACTURING FLAWS.

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