NHTSA Complaint #11718859 — 2019 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11718859
Vehicle	2019 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	November 12, 2025
Date Filed	February 18, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Last year my vehicle started making noises. I took it to the mechanic, and they informed me it needs a new rear differential unit. I called the dealer Brigham-Gill Village Chrysler Dodge Jeep Ram and they told me the vehicle was out of warranty, however i noticed A 2025 recall affects 2017-2019 Jeep Cherokees, including the Limited trim, due to a faulty Power Transfer Unit (PTU) that can disengage the transmission and rear differential.

Related Complaints for the 2019 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11719473 — February 20, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...

#11719125 — February 19, 2026 — The power transfer unit in my Jeep Cherokee 2019 Latitude failed and required a replacement, at significant cost (ove...

#11718768 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that the 4WD feature failed to operate with the “Service 4W...

#11718795 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clu...

#11718849 — February 18, 2026 — See attached document for complaint.

Recent Complaints for the 2019 JEEP CHEROKEE

#11719313 — ENGINE — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — UNKNOWN OR OTHER — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — VEHICLE SPEED CONTROL — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719121 — ELECTRICAL SYSTEM — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...

#11719121 — ENGINE — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...